
Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
11
WATER
Possible Causes
What To Do
Too many suds
Type of detergent
•
Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water
•
Try less detergent.
Too much detergent
•
Measure your detergent carefully. Use less soap if you
have soft water, a smaller load, or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
•
Make sure hose connections are tight at faucets
improperly connected
and at washer.
•
Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may
•
Check household plumbing. You may need to call a
be clogged
plumber.
Constant water pressure
•
Tighten hoses at the faucets and turn the water off after
to the fill hoses at the
each use.
water source
•
Check condition of the fill hoses; they may need
replacement after 5 years.
Using too much detergent
•
Use less detergent. Use less soap if you have soft water, a
in washer
smaller load, or a lightly soiled load.
Water temperature
Control is not set properly
•
Check water temperature control and adjust.
is incorrect
Water supply is turned off
•
Turn both hot and cold faucets fully on and make sure
or improperly connected
hoses are connected to correct faucets.
Water valve screens are
•
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is
•
Make sure house water heater is delivering water
not set properly
at 120°F.–140°F.(48°C.–60°C.).
Water pumped out
Lid lifted or cycle was put in
•
Reset cycle.
before cycle is
pause for over 24 hours
complete
Water won’t drain
Drain hose is kinked or
•
Straighten drain hose and make sure washer is not sitting
improperly connected
on it.
•
Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
Water spraying during
Washer in spin cycle
•
Spray rinse during a spin cycle is normal.
spin cycle