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Front Panel

WX05X10016

Note: 

The following step will require raising the front of the washer 

appro imatel 2 inches It ma be helpf l to se prop block

approximately 2 inches. It may be helpful to use prop block  
WX05X10016), to safely raise the washer.
• Raise the front of the washer approximately 2 inches.
• Remove the 2 Phillips-head/10-mm hex-head screws (1 on each

Copyright 2009

61

• Remove the 2 Phillips-head/10-mm hex-head screws (1 on each 

side), that attach the front panel to the right and left-side hooks.

Summary of Contents for WCVH4800KWW

Page 1: ...GE 24inch Front Load Washer Models WCVH4800KWW WCVH4800KWW WCVH4815KMS MS Metallic Silver MS Metallic Silver Service Guide 31 9195 GWS 11 12 09 ...

Page 2: ...ation of this information nor can it assume any liability in connection with its use WARNING WARNING To avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES I...

Page 3: ...ide hi ld t i t t D l t l t h f ll i shields cut resistant Dyneema gloves steel toe shoes for all repairs Plano Safety Glasses Dyneema Cut Steel Toe Shoes y Resistant Glove Prescription Safety Glasses Copyright 2009 3 Safety Glasses must be compliant with ANSI Z87 1 2003 ...

Page 4: ...Warranty Copyright 2009 4 ...

Page 5: ...Nomenclature Copyright 2009 5 ...

Page 6: ...al Number Plate Model Serial plate located behind door on upper left side also on the rear of the machine to the left of the water valves NOTE Touch up Paint for Metallic Silver Models WR97X10124 Copyright 2009 6 ...

Page 7: ...Mini Manual Mini Manual is in a plastic envelope and taped to dispenser assembly under washer top Copyright 2009 7 under washer top ...

Page 8: ...seconds of applying power In demo mode the only components that will function are the control In demo mode the only components that will function are the control LEDs No other components will operate The count down display will run much faster than normal To exit DEMO mode Same procedure as entering demo mode NOTE Removing power from machine will not exit demo mode Copyright 2009 8 ...

Page 9: ...pecial cycle used to clean the washer drum and reduce odor DO NOT add garments to this cycle Remove detergent cup and add one cup of bleach or other commercially available product manufactured for this purpose such as Tide Washing Machine Cleaner Copyright 2009 9 manufactured for this purpose such as Tide Washing Machine Cleaner ...

Page 10: ...e time 1 hour 26 minutes Wash Rinse 1 2 Spin y Warm Fill Standard Agitate Profile 10 Minutes Drain Cold Fill 100 RPM Spin 12 minutes See Below Drain High Final Spin 3 minutes 1200 RPM 100 RPM Spin 12 minutes See Below 100 RPM Spin 12 minutes See Below Standard Agitate Profile 6 Minutes 100 RPM Profile 100 RPM 30 Sec 5 Sec 30 Sec 5 Sec 100 RPM 0 RPM Copyright 2009 10 Ramp up to 100rpm and down from...

Page 11: ...2 Colors Normal Normal High Warm N A On Off N A 56 3 Wrinkle Free Normal Mid Warm N A On Off N A 52 4 Active Wear Normal Mid Warm N A On Off N A 50 5 Delicates Normal Low Warm N A On Off N A 40 6 Hand Wash Normal Low Warm N A On Off N A 32 7 Speed Wash Light High Warm N A On Off N A 30 8 Rinse Spin N A High N A N A On Off N A 19 9 Drain Spin N A High N A N A On Off N A 14 10 Basket Clean N A N A N...

Page 12: ...ive Wear Extra Light Light Normal Heavy No Spin Low Medium High Tap Cold Cold Warm Hot Selectable On Off Selectable 5 Delicates Extra Light Light Normal Heavy No Spin Low Medium Tap Cold Cold Warm Selectable On Off Selectable E t Li ht N S i T C ld 6 Hand Wash Extra Light Light Normal No Spin Low Tap Cold Cold Warm N A On Off Selectable 7 Speed Wash Extra Light Light Normal No Spin Low Medium High...

Page 13: ...Spin Speeds Speed RPM No Spin 0 No Spin 0 Low 400 50 RPM Medium 650 50 RPM Medium 650 50 RPM High 1200 50 RPM Extra High 1400 50 RPM Extra High 1400 50 RPM Copyright 2009 13 ...

Page 14: ...Cycle Time Chart Copyright 2009 14 ...

Page 15: ...fluctuation so that it can check to take balance or not Copyright 2009 15 Sensing unbalance uses RPM fluctuation so that it can check to take balance or not Sensing Resonance use duty data of motor control so that it can check to take balance or not ...

Page 16: ...spins or 34 minutes for the last spin has been added to the timer At the 12 or 34 minute point the control will quit trying and move to the next cycle or stop operation if it was the last spin 6 At 650RPM if OoB phase is greater than set limit the control will finish out the 6 At 650RPM if OoB phase is greater than set limit the control will finish out the the spin cycle at this speed If it is wit...

Page 17: ...e detergent insert left side for powder detergent Remove detergent insert left side for powder detergent Liquid bleach only right side Press down on tab in softener compartment to release drawer for removal Copyright 2009 17 ...

Page 18: ...Dispenser Drawer View of dispenser with drawer removed Copyright 2009 18 ...

Page 19: ...Machine Top Rear of Machine To lift washer top first remove two large Phillips screws from both Copyright 2009 19 rear corners ...

Page 20: ...Machine Top After removing screws slide top to the rear one inch Copyright 2009 20 Lift top from washer ...

Page 21: ...Top Component View Cold Water Valves 2 Hot Water Valve Noise Filter Water Level Sensor Dispenser Assembly Dispenser Vent Hose Dispenser Assembly Copyright 2009 21 ...

Page 22: ...Water Valves Hot Valve Cold Valve Cold Valve Bleach Dispenser Flow Rates Hot Cold Valves 2 6 gal min Copyright 2009 22 Hot Cold Valves 2 6 gal min Bleach Valve 1 1 gal min ...

Page 23: ...es Hot water valve is a single valve and the cold water is a double valve assembly Secured to the rear of the machine with Phillips screws Copyright 2009 23 Secured to the rear of the machine with Phillips screws ...

Page 24: ...0 F 5 F Warm 90 F 5 F Hot 110 F 5 F Hot 110 F 5 F Sanitize 153 F 5 F Water temperature selections and approximate corresponding temperatures temperatures Temperatures are maintained by thermistor feedback to main control board and by the control activating the appropriate water valve Copyright 2009 24 ...

Page 25: ...Water Level Sensor Sensor frequency can be read at the pink Yellow wires to the sensor pins 1 2 OR Copyright 2009 25 The control will read out frequency on the display in the t05 test ...

Page 26: ...Water Level Sensor T h b hi d f ith i f dl To remove sensor reach up behind frame with a pair of needle nose pliers and squeeze two tabs holding sensor behind frame opening Copyright 2009 26 ...

Page 27: ...4KHz Pump Sensor frequency will vary depending upon water level Sensor frequency will vary depending upon water level Drain pump will be activated when main PC board detects frequency under 22KHz Flood Protection In flood protection mode pump will run until reset level is reached Copyright 2009 27 ood p otect o ode pu p u u ese e e s eac ed Flood protection is active even in the idle mode as long ...

Page 28: ...Water Level Sensor Approximate Water Levels Outer Tub Wash Basket Over Flow Level 22KHz Wash Level 24 2KHz Heater safety Level 24 8KHz About 600Hz Heater Reset Level 25 34KHz Copyright 2009 28 Heater ...

Page 29: ...Noise Filter L1 N In L1 N Out The noise filter is held to the right rear corner of the frame with a Copyright 2009 29 g bolt and a threaded shaft ...

Page 30: ...Drain Pump Clean Out Pry open pump access door on front of washer to access the pump drain hose and filter assembly Copyright 2009 30 ...

Page 31: ...Drain Pump Clean Out Rotate hose cap approximately turn counter clockwise to release cap from frame Copyright 2009 31 p Pull hose out and extend about 6 inches ...

Page 32: ...Drain Pump Clean Out Have the appropriate container at the ready Pull cap from drain hose Copyright 2009 32 p Allow water to drain from the pump before opening filter assembly ...

Page 33: ...Drain Pump Clean Out Unscrew filter assembly from pump and clean debris as needed Copyright 2009 33 y p p ...

Page 34: ...Remove washer top control panel and washer front Drain water from pump assembly Remove single Phillips screw securing pump to washer front frame Copyright 2009 34 Remove single Phillips screw securing pump to washer front frame Push pump back through opening in frame ...

Page 35: ...Drain Pump Lift rear of pump to disengage locator tabs at bottom of washer Copyright 2009 35 ...

Page 36: ...Outlet Hose Air Inlet Hose from Tub Front Cleanout Drain Hose Connection Left Side Rear of Pump Remove the four hoses connected to pump lift out from washer frame Left Side Rear of Pump Copyright 2009 36 washer frame NOTE Air inlet port helps reduce cavitations noise ...

Page 37: ...Drain Pump Check Valve NOTE Pump outlet port incorporates a check one way valve to Copyright 2009 37 prevent drain water from re entering pump from drain hose or house drain system ...

Page 38: ...from washer To remove control panel assembly from washer After lifting off washer top remove 2 Phillips screws securing panel at the top of the frame Disconnect single connector to main PCB board Copyright 2009 38 Disconnect single connector to main PCB board ...

Page 39: ...Control Panel Next remove 2 Phillips screws from behind dispenser drawer Lift panel assembly from washer Copyright 2009 39 Lift panel assembly from washer ...

Page 40: ...el To separate control board from housing assembly Pull off knob remove 4 Phillips screws securing board to housing Lift control board from plastic housing Copyright 2009 40 Lift control board from plastic housing ...

Page 41: ...Control Panel Interconnect Cable Interconnect Cable comes with the control board when ordered or can be ordered as a separate component Copyright 2009 41 ...

Page 42: ...at engage 3 cutouts in the front panel To remove the door components Remove the 2 Phillips screws that hold the hinge to the front panel Grasp the door and lift the hinge 1 4 to disengage it from the front panel Copyright 2009 42 Door can be further disassembled into individual components ...

Page 43: ... to the front panel with 2 Phillips The door lock assembly is held to the front panel with 2 Phillips screws The door lock is accessed from the front of the washer when the right side of the gasket is partially pulled back Copyright 2009 43 g g p y p ...

Page 44: ...ssembly To remove the door lock assembly Use long nosed pliers to grasp the wire loop at the spring location and expand it to clear the gasket Remove the spring and wire from the gasket Copyright 2009 44 Remove the spring and wire from the gasket ...

Page 45: ...sket away from the front panel Pull the right side of the gasket away from the front panel Remove the 2 Phillips screws that hold the door lock to the front panel Pull the door lock to the opening and disconnect the 2 wire harnesses Copyright 2009 45 ...

Page 46: ...Door Lock Assembly Door mounting Pins 1 2 3 4 Pins 1 2 3 Switch A Pins 3 4 is closed when the door is closed Copyright 2009 46 Cycle will not start should this not occur ...

Page 47: ...s screws securing top of front panel pull front panel a few inches outward at top Reach down from the top with the back of your hand against the front panel With you index finger between the front panel and lock mechanism push Copyright 2009 47 With you index finger between the front panel and lock mechanism push down on the horizontal part of the lock release as you pull open the door ...

Page 48: ...Door Sensing Switch The door sensing switch provides feedback to the main control board as to the status of the washer door Copyright 2009 48 If the switch fails to close cycle will not start ...

Page 49: ... Open the door Open the door Using a small flat blade screwdriver carefully pry out the left side of the switch to locate the locking tab Press the locking tab in and pull the switch from the front panel Copyright 2009 49 g p p Disconnect the switch wire harness ...

Page 50: ...Rear Cover To remove rear cover first take out four Phillips screws Copyright 2009 50 To remove rear cover first take out four Phillips screws Then flex cover top to bottom to release from tabs ...

Page 51: ...Rear Component View Motor Th i t Heater Thermistor Copyright 2009 51 ...

Page 52: ...Motor Assembly Rotor Rotor Bolt Stator Connector H ll S C t Hall Sensor Connector WARNING The rotor is not grounded Unplug the washer before Copyright 2009 52 g p g servicing to avoid electrical shock ...

Page 53: ...t and socket wrench or impact gun Note Use a rubber mallet if needed to tap the wrench to break the bolt free Pull the rotor away from the drive shaft Copyright 2009 53 Pull the rotor away from the drive shaft When re tightening bolt should be snug a quarter turn ...

Page 54: ...Rotor Bolt If necessary to lock the rotor in place while removing rotor bolt utilize a large Phillips screwdriver inserted into one of the three Copyright 2009 54 g p round openings as shown ...

Page 55: ...imate resistance of 9 5Ω between any two of the three wires Red to White 9 5Ω Red to Blue 9 5Ω White to Blue 9 5Ω The Hall Sensor measures approximately 4 7KΩ between the pink and blue wires and the pink and red wires and 9 4KΩ between the blue and red wires Copyright 2009 55 ...

Page 56: ...ensor Connector To remove stator start by removing wiring to stator and Hall Sensor Remove the six 10 mm hex head screws and washers that hold the stator in place Copyright 2009 56 stator in place Carefully pull the stator away from the outer tub ...

Page 57: ...otor Assembly Stator and Hall Sensor are separate components To separate Sensor from the Stator remove two small Phillips screws securing components Pull Sensor straight up to disengage Copyright 2009 57 ...

Page 58: ...measures approximately 4 7K Ω between the pink and blue wires and the pink and red wires and 9 4K Ω between the blue and red wires If the sensor has failed the motor will not operate The Hall sensor is part of the stator assembly It is also available as a t t Copyright 2009 58 separate part ...

Page 59: ...or Cover Shield Bearing Seal Assembly Inner Basket Shaft Bearing Seal Assembly Bearing Seal Assembly comes as part of the lower outer Copyright 2009 59 Bearing Seal Assembly comes as part of the lower outer tub assembly ...

Page 60: ...i t d h ld i l ith 4 Philli h d cabinet and held in place with 4 Phillips head screws The door lock and door sensing switch are attached to the front panel The washer top and control panel must be removed in order to remove the front panel Copyright 2009 60 remove the front panel ...

Page 61: ...pproximately 2 inches It may be helpful to use prop block WX05X10016 to safely raise the washer Raise the front of the washer approximately 2 inches Remove the 2 Phillips head 10 mm hex head screws 1 on each Copyright 2009 61 Remove the 2 Phillips head 10 mm hex head screws 1 on each side that attach the front panel to the right and left side hooks ...

Page 62: ...ire harness from door sensing switch wire and spring securing gasket to front panel and door lock switch from front panel Remove two large Phillips screws securing front panel to frame Lift front panel from 3 hooks at bottom and remove from washer Copyright 2009 62 ...

Page 63: ...Front Component View Damper Main PCB Drain Pump Pump Drain Hose Cap p p Copyright 2009 63 ...

Page 64: ...semblies Each of the two dampers are attached to the outer tub with a 10 mm hex head screw and secured to 2 flanges in the bottom of the cabinet with a 13 mm hex head bolt Copyright 2009 64 with a 13 mm hex head bolt ...

Page 65: ...e tub opening Wh th 10 h t i ti ht d it th bb k t When the 10 mm hex nut is tightened it squeezes the rubber gasket between 2 mounting plates to seal the heater assembly to the opening of the tub The hex nut is set from the factory at 35 40 in lbs of torque Copyright 2009 65 The hex nut is set from the factory at 35 40 in lbs of torque The wire terminal under hex nut is unused ...

Page 66: ...Heater Assembly Heating Element Specifications 120 VAC 900 Watts Copyright 2009 66 Approximately 7 5 Amps Approximately 16Ω ...

Page 67: ...t t e e d o t e stud Push inward on the 10 mm hex nut to relax the rubber gasket Remove the 10 mm hex nut from the heater shield Maneuver the heater shield from the heater terminals and remove Copyright 2009 67 thermistor wire harness from the hole in the shield Grasp and pull the heater straight out from the outer tub ...

Page 68: ...ight H t i ti l l d i Heater On Yes Heater is operational only during the sanitize cycle Timer does not pause to allow heater Heater On No Timer does not pause to allow heater to heat the wash water to the sanitize temperature 153 F Target Temperature Reached Yes Heater Off Copyright 2009 68 END ...

Page 69: ...the wash water temperature as ate te pe atu e The thermistor has a negative temperature coefficient as temperature increases resistance decreases The thermistor is inserted in a grommet that is located below the motor Copyright 2009 69 and is accessed from the rear of the washer ...

Page 70: ...Thermistor Testing Thermistor can be checked at it s disconnect plug for resistance Copyright 2009 70 It should read approximately 14KΩ at room temperature ...

Page 71: ...To remove thermistor disconnect the thermistor wiring harness Grasp and pull the thermistor straight out from the grommet Thermistor WH12X10447 Grommet WH01X10490 Copyright 2009 71 Thermistor WH12X10447 Grommet WH01X10490 ...

Page 72: ...128 14 772 15 417 77 11 497 11 981 12 464 86 9 421 9 786 10 15 86 9 421 9 786 10 15 95 7 772 8 047 8 322 104 6 444 6 653 6 861 113 5 365 5 523 5 68 122 4 489 4 608 4 726 122 4 489 4 608 4 726 131 3 767 3 856 3 945 140 3 178 3 243 3 308 149 2 681 2 744 2 808 158 2 273 2 332 2 392 58 3 33 39 167 1 934 1 99 2 045 176 1 653 1 704 1 755 185 1 416 1 464 1 511 194 1 218 1 262 1 305 Copyright 2009 72 203 ...

Page 73: ...main PCB is enclosed in a protective housing and cover located inside the cabinet under the left side of the outer tub The right side of the protective housing is attached to the rear of the cabinet with 2 hooks and 4 Phillips head screws Copyright 2009 73 cabinet with 2 hooks and 4 Phillips head screws A line filter Reactor is attached to the protective housing cover with 2 Phillips head screws ...

Page 74: ...the Main PCB Remove the 4 Phillips head screws that attach the main PCB to the rear of the cabinet Lift up the main PCB to unhook it from the rear of the cabinet and to clear Copyright 2009 74 p the post from the cutout in the bottom of the cabinet ...

Page 75: ...Main PC Board Copyright 2009 75 Rotate the main PCB 90 clockwise and maneuver it out from the cabinet ...

Page 76: ...Main PC Board Copyright 2009 76 Pry open cover to access components and plug connections ...

Page 77: ...ing Switch Control Board CN4 CN11 Thermistor Pressure Sensor CN4 Control Board CN8 Motor Power CN3 Door Lock Solenoids Drain Pump Water Valves CN12 L1 In CN2 Door Lock Switches L1 In CN1 Reactor RY2 Heater L1 RY1 Copyright 2009 77 Heater Neutral ...

Page 78: ... of the gasket The back of the tub gasket is attached to the outer tub lip with a wire The back of the tub gasket is attached to the outer tub lip with a wire and bolt gasket clamp Turn the 7 mm bolt clockwise to loosen the clamp that secures the tub gasket to the outer tub lip Copyright 2009 78 gasket to the outer tub lip ...

Page 79: ... the tub gasket from the outer tub lip Note When installing the tub gasket on the outer tub align the tab on the gasket with the arrow located on the front of the outer tub before installing and tightening the clamp bolt Copyright 2009 79 ...

Page 80: ...er tub rear half The outer tub assembly is supported by 2 suspension springs and 2 dampers and 2 dampers Each spring is located between the top of the tub assembly and a cabinet top brace one on each side Washer stabilization is achieved by the use of 2 dampers that are Copyright 2009 80 y p located between the bottom of the tub assembly and chassis 1 on each side ...

Page 81: ... when removing and installing the outer tub assembly After removing the top cover control panel front panel and back cover After removing the top cover control panel front panel and back cover drain the washer using the pump drain hose Disconnect the blue and red wires from the heater Remove both wires from the wire guide Copyright 2009 81 g Remove the Phillips head screw that attaches the motor w...

Page 82: ...esses from the motor Disconnect the stator and Hall sensor wire harnesses from the motor Remove the Phillips head screw that attaches the ground screw to the motor cover Remove the Phillips head screw from the motor harness support then Copyright 2009 82 Remove the Phillips head screw from the motor harness support then slide the support up and pull it out from the motor cover ...

Page 83: ...erting a small flat blade b Carefully break the vent hose loose by inserting a small flat blade screwdriver under the hose to break the seal c Remove the hose Note When installing the dispenser vent hose ensure the notch cutout Copyright 2009 83 Note When installing the dispenser vent hose ensure the notch cutout is engaged with the right side tab on the tub inlet ...

Page 84: ...rom the front and left side braces then remove the Remove the pressure sensor dispenser outlet hose from the dispenser Place the dispenser assembly over Remove the pressure sensor hose from the pressure sensor the left rear corner of the washer Copyright 2009 84 ...

Page 85: ...Outer Tub Assembly Removal Remove Remove the three 10 mm hex head bolts and washers that attach each of the 2 counterweights to the front of the outer tub Copyright 2009 85 ...

Page 86: ...se to loosen the clamp that secures the tub outlet hose to the outer tub Remove the tub outlet air chamber inlet and pump air inlet hoses from the tub the tub Note The Phillips head clamp screw on the tub outlet hose uses reverse rotation to tighten or loosen the hose It is necessary to turn the Phillips Copyright 2009 86 rotation to tighten or loosen the hose It is necessary to turn the Phillips ...

Page 87: ...rew and washer from the top of each damper damper Lift the rear of the tub assembly to maintain a level position then pull each damper straight out from the each damper straight out from the outer tub Position the dampers parallel to the bottom of the washer Copyright 2009 87 ...

Page 88: ...tub assembly up then release the 2 suspension springs from the slotted plastic inserts in the cabinet top braces Carefully remove the tub assembly out the front of the cabinet then place the tub assembly on a protective surface with the air chamber at Copyright 2009 88 p y p the 2 o clock position as shown below ...

Page 89: ...ub Assembly Removal Note When re installing the outer tub assembly install each suspension i ith th d i t f i t d th f t f th h spring with the red paint facing toward the front of the washer Copyright 2009 89 ...

Page 90: ...Wash Basket The wash basket is contained inside the outer tub To remove the wash basket it will become necessary to separate Copyright 2009 90 the outer tub halves ...

Page 91: ...the tub assembly from the washer cabinet Carefully position the tub assembly Carefully position the tub assembly motor side down on a clean protective surface Remove the single 10 mm hex head screw located near the dispenser inlet that faces the tub rear Remove the fifteen 10 mm hex head screws that hold the tub front and tub t th Copyright 2009 91 rear together ...

Page 92: ...Wash Basket Separate and remove the tub front from the tub rear Pull the wash basket out from the tub rear W h b k t b d d l t bl Copyright 2009 92 Wash basket can be ordered as a complete assembly ...

Page 93: ...tion Upon entering the service mode the SSD shall display the first test number t01 Rotating the knob counter clockwise CCW decrement the test Rotating the knob counter clockwise CCW decrement the test number in the display Rotating the knob clockwise CW increment the test number in the display display Once the test number is selected pressing Start Pause will begin the selected test Copyright 200...

Page 94: ...Service Mode Selections Verifies operation of the individual water valves Copyright 2009 94 ...

Page 95: ...Service Mode Sequences Copyright 2009 95 ...

Page 96: ...t of Machine was unsuccessful in recovering from Copyright 2009 96 Balance error Machine was unsuccessful in recovering from an out of balance condition during the final spin and 34 minutes was added to the cycle timer ...

Page 97: ...Schematic o GND 12VDC to Copyright 2009 97 ...

Page 98: ...Copyright 2009 98 ...

Page 99: ...END OF PRESENTATION THANK YOU FOR YOUR THANK YOU FOR YOUR ATTENTION Copyright 2009 99 ...

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