GE WCVH4800KWW Service Manual Download Page 1

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GE 24inch Front Load Washer

Models:

WCVH4800KWW
WCVH4815KMS

GWS 11/12/09

(MS = Metallic Silver)

Service Guide --- 31-9195

Summary of Contents for WCVH4800KWW

Page 1: ...GE 24inch Front Load Washer Models WCVH4800KWW WCVH4815KMS GWS 11 12 09 MS Metallic Silver Service Guide 31 9195 ...

Page 2: ... for the interpretation of this information nor can it assume any liability in connection with its use WARNING To avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or wash...

Page 3: ...quired to use safety glasses with side shields cut resistant Dyneema gloves steel toe shoes for all repairs Dyneema Cut Resistant Glove Safety Glasses must be compliant with ANSI Z87 1 2003 Prescription Safety Glasses Plano Safety Glasses Steel Toe Shoes ...

Page 6: ...t 2009 Model Serial Number Plate Model Serial plate located behind door on upper left side also on the rear of the machine to the left of the water valves NOTE Touch up Paint for Metallic Silver Models WR97X10124 ...

Page 8: ...ess Start Pause 4 times with 30 seconds of applying power In demo mode the only components that will function are the control LEDs No other components will operate The count down display will run much faster than normal To exit DEMO mode Same procedure as entering demo mode NOTE Removing power from machine will not exit demo mode ...

Page 9: ...ce odor NOTE Basket Clean is a special cycle used to clean the washer drum and reduce odor DO NOT add garments to this cycle Remove detergent cup and add one cup of bleach or other commercially available product manufactured for this purpose such as Tide Washing Machine Cleaner ...

Page 10: ...tomer adds 1 cup of bleach into the basket Customer activates the Basket clean Cycle One cleaning cycle with bleach followed by 2 rinse cycles and final spin Total cycle time 1 hour 26 minutes 100 RPM Spin 12 minutes See Below 100 RPM Spin 12 minutes See Below Standard Agitate Profile 6 Minutes 100 RPM Profile 30 Sec 5 Sec 30 Sec 5 Sec 100 RPM 0 RPM Ramp up to 100rpm and down from 100RPM as fast a...

Page 11: ...rmal Active Wear 4 52 N A On Off N A Warm Mid Normal Wrinkle Free 3 56 N A On Off N A Warm High Normal Colors Normal 2 1 15 N A On Off N A Hot High Heavy Whites Heavy Duty 1 Default cycle time Delay Start Signal Extra Rinse Temp Spin Soil Cycles No Wash Cycle Defaults When a cycle is initially set the default cycle settings are displayed The following table displays the default selections for each...

Page 12: ...table Tap Cold Cold Warm Hot No Spin Low Medium High Extra Light Light Normal Heavy Active Wear 4 Selectable On Off Selectable Tap Cold Cold Warm Hot No Spin Low Medium High Extra Light Light Normal Heavy Wrinkle Free 3 Selectable On Off Selectable Tap Cold Cold Warm Hot All All Colors Normal 2 Selectable On Off Selectable All All All Whites Heavy Duty 1 Delay Start Signal Extra Rinse Temp Spin So...

Page 15: ...yright 2009 Out of Balance Mode Sensing unbalance uses RPM fluctuation so that it can check to take balance or not Sensing Resonance use duty data of motor control so that it can check to take balance or not ...

Page 16: ...es for the middle spins or 34 minutes for the last spin has been added to the timer At the 12 or 34 minute point the control will quit trying and move to the next cycle or stop operation if it was the last spin 6 At 650RPM if OoB phase is greater than set limit the control will finish out the the spin cycle at this speed If it is within limits it will accelerate to 1150RPM 7 At 1150RPM if OoB phas...

Page 17: ...17 Copyright 2009 Dispenser Drawer Remove detergent insert left side for powder detergent Liquid bleach only right side Press down on tab in softener compartment to release drawer for removal ...

Page 24: ...90 F 5 F Warm 60 F 5 F Cold No control Tap Cold Temperature Setting Temperature Water temperature selections and approximate corresponding temperatures Temperatures are maintained by thermistor feedback to main control board and by the control activating the appropriate water valve ...

Page 25: ...25 Copyright 2009 Water Level Sensor Sensor frequency can be read at the pink Yellow wires to the sensor pins 1 2 OR The control will read out frequency on the display in the t05 test ...

Page 27: ...vel 22KHz Pump Control Relay Pump Sensor frequency will vary depending upon water level Drain pump will be activated when main PC board detects frequency under 22KHz Flood Protection In flood protection mode pump will run until reset level is reached Flood protection is active even in the idle mode as long as door is closed Water Level Sensor ...

Page 28: ...28 Copyright 2009 Outer Tub Wash Basket Heater Wash Level 24 2KHz Heater safety Level 24 8KHz Reset Level 25 34KHz About 600Hz Over Flow Level 22KHz Water Level Sensor Approximate Water Levels ...

Page 34: ... Pump To remove drain pump Remove washer top control panel and washer front Drain water from pump assembly Remove single Phillips screw securing pump to washer front frame Push pump back through opening in frame Remove Screw ...

Page 36: ...ve the four hoses connected to pump lift out from washer frame NOTE Air inlet port helps reduce cavitations noise Inlet Hose from Tub Cleanout Drain Hose Connection Pump Outlet Hose Air Inlet Hose from Tub Front Left Side Rear of Pump ...

Page 38: ... 2009 Control Panel To remove control panel assembly from washer After lifting off washer top remove 2 Phillips screws securing panel at the top of the frame Disconnect single connector to main PCB board Disconnect ...

Page 40: ...40 Copyright 2009 Control Panel To separate control board from housing assembly Pull off knob remove 4 Phillips screws securing board to housing Lift control board from plastic housing ...

Page 42: ...ews and 3 hooks that engage 3 cutouts in the front panel To remove the door components Remove the 2 Phillips screws that hold the hinge to the front panel Grasp the door and lift the hinge 1 4 to disengage it from the front panel Door can be further disassembled into individual components ...

Page 43: ...t 2009 Door Lock Assembly The door lock assembly is held to the front panel with 2 Phillips screws The door lock is accessed from the front of the washer when the right side of the gasket is partially pulled back ...

Page 44: ...yright 2009 Door Lock Assembly To remove the door lock assembly Use long nosed pliers to grasp the wire loop at the spring location and expand it to clear the gasket Remove the spring and wire from the gasket ...

Page 45: ...Door Lock Assembly Pull the right side of the gasket away from the front panel Remove the 2 Phillips screws that hold the door lock to the front panel Pull the door lock to the opening and disconnect the 2 wire harnesses ...

Page 46: ...46 Copyright 2009 Door Lock Assembly Door mounting Pins 1 2 3 4 Pins 1 2 3 L o c k R e l e a s e Switch A Pins 3 4 is closed when the door is closed Cycle will not start should this not occur ...

Page 47: ...l remove two Phillips screws securing top of front panel pull front panel a few inches outward at top Reach down from the top with the back of your hand against the front panel With you index finger between the front panel and lock mechanism push down on the horizontal part of the lock release as you pull open the door ...

Page 48: ...48 Copyright 2009 Door Sensing Switch The door sensing switch provides feedback to the main control board as to the status of the washer door If the switch fails to close cycle will not start ...

Page 49: ...move the door sensing switch Open the door Using a small flat blade screwdriver carefully pry out the left side of the switch to locate the locking tab Press the locking tab in and pull the switch from the front panel Disconnect the switch wire harness ...

Page 52: ...52 Copyright 2009 Motor Assembly Rotor Rotor Bolt Stator Connector Hall Sensor Connector WARNING The rotor is not grounded Unplug the washer before servicing to avoid electrical shock ...

Page 53: ...otor Bolt using a 19mm WX05X15000 socket and socket wrench or impact gun Note Use a rubber mallet if needed to tap the wrench to break the bolt free Pull the rotor away from the drive shaft When re tightening bolt should be snug a quarter turn ...

Page 54: ...54 Copyright 2009 Rotor Bolt If necessary to lock the rotor in place while removing rotor bolt utilize a large Phillips screwdriver inserted into one of the three round openings as shown ...

Page 55: ...oximately 4 7KΩ between the pink and blue wires and the pink and red wires and 9 4KΩ between the blue and red wires The Stator windings have an approximate resistance of 9 5Ω between any two of the three wires Red to White 9 5Ω Red to Blue 9 5Ω White to Blue 9 5Ω ...

Page 56: ...or Connector Stator Hall Sensor Connector To remove stator start by removing wiring to stator and Hall Sensor Remove the six 10 mm hex head screws and washers that hold the stator in place Carefully pull the stator away from the outer tub ...

Page 57: ...7 Copyright 2009 Motor Assembly Stator and Hall Sensor are separate components To separate Sensor from the Stator remove two small Phillips screws securing components Pull Sensor straight up to disengage ...

Page 58: ...rpm The Hall sensor measures approximately 4 7K Ω between the pink and blue wires and the pink and red wires and 9 4K Ω between the blue and red wires If the sensor has failed the motor will not operate The Hall sensor is part of the stator assembly It is also available as a separate part ...

Page 60: ...ung on 3 hooks attached to the bottom of the cabinet and held in place with 4 Phillips head screws The door lock and door sensing switch are attached to the front panel The washer top and control panel must be removed in order to remove the front panel ...

Page 61: ... washer approximately 2 inches It may be helpful to use prop block WX05X10016 to safely raise the washer Raise the front of the washer approximately 2 inches Remove the 2 Phillips head 10 mm hex head screws 1 on each side that attach the front panel to the right and left side hooks WX05X10016 ...

Page 62: ... wire harness from door sensing switch wire and spring securing gasket to front panel and door lock switch from front panel Remove two large Phillips screws securing front panel to frame Lift front panel from 3 hooks at bottom and remove from washer Remove Remove ...

Page 64: ...4 Copyright 2009 Damper Shock Assemblies Each of the two dampers are attached to the outer tub with a 10 mm hex head screw and secured to 2 flanges in the bottom of the cabinet with a 13 mm hex head bolt ...

Page 65: ... a 10 mm nut which compresses a rubber gasket to the tub opening When the 10 mm hex nut is tightened it squeezes the rubber gasket between 2 mounting plates to seal the heater assembly to the opening of the tub The hex nut is set from the factory at 35 40 in lbs of torque The wire terminal under hex nut is unused Rear of Machine ...

Page 67: ...nd of the stud Push inward on the 10 mm hex nut to relax the rubber gasket Remove the 10 mm hex nut from the heater shield Maneuver the heater shield from the heater terminals and remove thermistor wire harness from the hole in the shield Grasp and pull the heater straight out from the outer tub ...

Page 68: ...e algorithm to the right Heater is operational only during the sanitize cycle Timer does not pause to allow heater to heat the wash water to the sanitize temperature 153 F Start Washing Wash Time 3 Min Heater On Target Temperature Reached Heater Off Yes No Yes END ...

Page 69: ...hermistor to regulate the wash water temperature The thermistor has a negative temperature coefficient as temperature increases resistance decreases The thermistor is inserted in a grommet that is located below the motor and is accessed from the rear of the washer Thermistor ...

Page 71: ...71 Copyright 2009 Thermistor Removal To remove thermistor disconnect the thermistor wiring harness Grasp and pull the thermistor straight out from the grommet Thermistor WH12X10447 Grommet WH01X10490 ...

Page 72: ...772 15 417 77 11 497 11 981 12 464 86 9 421 9 786 10 15 95 7 772 8 047 8 322 104 6 444 6 653 6 861 113 5 365 5 523 5 68 122 4 489 4 608 4 726 131 3 767 3 856 3 945 140 3 178 3 243 3 308 149 2 681 2 744 2 808 158 2 273 2 332 2 392 167 1 934 1 99 2 045 176 1 653 1 704 1 755 185 1 416 1 464 1 511 194 1 218 1 262 1 305 203 1 053 1 093 1 133 212 0 913 0 95 0 987 Thermistor Temperature Resistance Chart ...

Page 73: ...sed in a protective housing and cover located inside the cabinet under the left side of the outer tub The right side of the protective housing is attached to the rear of the cabinet with 2 hooks and 4 Phillips head screws A line filter Reactor is attached to the protective housing cover with 2 Phillips head screws Hook Hook Cover Filter ...

Page 74: ... remove the Main PCB Remove the 4 Phillips head screws that attach the main PCB to the rear of the cabinet Lift up the main PCB to unhook it from the rear of the cabinet and to clear the post from the cutout in the bottom of the cabinet ...

Page 77: ...l Sensor CN4 Control Board CN11 Thermistor Pressure Sensor CN10 Door Sensing Switch Control Board CN8 Motor Power CN3 Door Lock Solenoids Drain Pump Water Valves CN2 Door Lock Switches CN12 L1 In CN1 Reactor RY2 Heater L1 RY1 Heater Neutral ...

Page 78: ...anel flange by a spring and wire located in the lower fold of the gasket The back of the tub gasket is attached to the outer tub lip with a wire and bolt gasket clamp Turn the 7 mm bolt clockwise to loosen the clamp that secures the tub gasket to the outer tub lip Clockwise to loosen ...

Page 79: ...moving clamps pull the tub gasket from the outer tub lip Note When installing the tub gasket on the outer tub align the tab on the gasket with the arrow located on the front of the outer tub before installing and tightening the clamp bolt ...

Page 80: ... is part of the outer tub rear half The outer tub assembly is supported by 2 suspension springs and 2 dampers Each spring is located between the top of the tub assembly and a cabinet top brace one on each side Washer stabilization is achieved by the use of 2 dampers that are located between the bottom of the tub assembly and chassis 1 on each side ...

Page 81: ...ving and installing the outer tub assembly After removing the top cover control panel front panel and back cover drain the washer using the pump drain hose Disconnect the blue and red wires from the heater Remove both wires from the wire guide Remove the Phillips head screw that attaches the motor wire harness clamp to the heater shield Disconnect Disconnect Remove Wire Guide ...

Page 82: ...ator and Hall sensor wire harnesses from the motor Remove the Phillips head screw that attaches the ground screw to the motor cover Remove the Phillips head screw from the motor harness support then slide the support up and pull it out from the motor cover Disconnect Disconnect Disconnect Remove Remove ...

Page 83: ...a Squeeze the clamp and slide it back b Carefully break the vent hose loose by inserting a small flat blade screwdriver under the hose to break the seal c Remove the hose Note When installing the dispenser vent hose ensure the notch cutout is engaged with the right side tab on the tub inlet Notch ...

Page 84: ...ispenser from the front and left side braces then remove the dispenser outlet hose from the dispenser Place the dispenser assembly over the left rear corner of the washer Remove the pressure sensor hose from the pressure sensor Dispenser Assembly Remove Hose ...

Page 85: ...ight 2009 Outer Tub Assembly Removal Remove the three 10 mm hex head bolts and washers that attach each of the 2 counterweights to the front of the outer tub Remove Rem ove R e m o v e Remove Remove R e m o v e ...

Page 86: ...ub Remove the tub outlet air chamber inlet and pump air inlet hoses from the tub Note The Phillips head clamp screw on the tub outlet hose uses reverse rotation to tighten or loosen the hose It is necessary to turn the Phillips head clamp screw clockwise to loosen the clamp Air Chamber Inlet Hose Pump Air Inlet Hose Tub Outlet Hose Turn Clockwise to Loosen ...

Page 87: ...per Screw Remove the 10 mm hex head screw and washer from the top of each damper Lift the rear of the tub assembly to maintain a level position then pull each damper straight out from the outer tub Position the dampers parallel to the bottom of the washer ...

Page 88: ...p then release the 2 suspension springs from the slotted plastic inserts in the cabinet top braces Carefully remove the tub assembly out the front of the cabinet then place the tub assembly on a protective surface with the air chamber at the 2 o clock position as shown below ...

Page 91: ...ts and gasket remove the tub assembly from the washer cabinet Carefully position the tub assembly motor side down on a clean protective surface Remove the single 10 mm hex head screw located near the dispenser inlet that faces the tub rear Remove the fifteen 10 mm hex head screws that hold the tub front and tub rear together ...

Page 93: ...o button pressed for 15 minutes General Navigation Upon entering the service mode the SSD shall display the first test number t01 Rotating the knob counter clockwise CCW decrement the test number in the display Rotating the knob clockwise CW increment the test number in the display Once the test number is selected pressing Start Pause will begin the selected test ...

Page 96: ...96 Copyright 2009 Error Codes UE Out of Balance error Machine was unsuccessful in recovering from an out of balance condition during the final spin and 34 minutes was added to the cycle timer ...

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GE WCVH4800KWW, Service Manual, Page: 1 / 99

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