GE WBVH Training Bulletin Download Page 2

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for fastest possible wash cycle.  Wash 
similar fabrics together to reduce the 
number of rebalances.

b.  If actual machine wash time is much longer 

than the display estimate:

i.  Depending on wash cycle selected, initial 

wash cycle time estimates vary from 40 
minutes for the shortest cycle to nearly 
3 hours for the longest cycle. In addition, 
out-of-balance load rebalancing can 
add as much as 63 minutes to a given 
cycle. Adjust an out-of-balance load to 
minimize rebalances and shorten overall 
wash cycle time. It is best to wash similar 
fabrics in reasonable amounts for best 
results.

ii.  Legs out of adjustment; not 

four on 

the  oor

. Each of the 4 legs should be 

adjusted to carry equal weight to reduce 
rebalancing.

iii.  Too much/wrong detergent creating 

excess foam and triggering pressure 
switch. During 

Wash

 (the word “Wash” in 

the display), if the machine determines 
there is too much foam, it will stop 
rotating the basket and turn on both the 

drain pump and the water valve to  ush 
excess suds. The pump may run for an 
extended period of time until foam level 
drops below the machineset point. This 
can add an hour or more to the cycle time.

5.  The Washer Paused and the Consumer had to  

Restart Washer. 

a. Frequently: 

i.  Check for faulty installation, clogged 

pump  lter or drain, drain siphoning, or 
too much or wrong detergent.

ii.  Check for air leak in pressure switch 

hose. An air leak can cause too high of a 
water  ll, failure to pump out all water, or 
unbalanced loads due to excess water 
weight. If faulty in T06 test, the water 
may not stop  lling at Foam level when 

F

 is displayed. Run entire T06 test to 

con rm.

iii.  Check for leaking water valve: Error Code 

E23.

b. Occasionally

:

i.  Adjust out-of-balance load; wash similar 

fabrics in reasonable amounts for best 
results.

MAKE THE FOLLOWING CHECKS TO DETERMINE IF THE MACHINE IS OPERATING PROPERLY

1.  Perform T02 test to check for any stored Error 

Codes. To run T02, remove power to washer for 
30 seconds. Reapply power, press 

Signal

 button, 

press 

Delay Start

 button, press 

Signal

 button 

again, and press 

Delay Start

 button again. When 

T01 comes up on the display (possibly up to 
3-minute delay before T01 is displayed), rotate 
the 

Cycle Select

 knob until T02 is displayed, 

then press 

Start

 button. The  rst Error Code, if 

any, will be displayed at this time.  If no Error 
Codes, display will show 

E00

. Rotate the 

Cycle 

Select

 knob clockwise up to 10 clicks to view any 

additional Error Codes. Refer to Pub. 31-9135 
Service Guide for Error Code information. Repair 
and adjust as appropriate. After repair and 
adjust, reenter test mode and press and hold the 

Start

 button for 3 seconds to clear Error Codes.

2.  Ensure the consumer’s  oor is sturdy. If  ooring 

is weak, sags noticeably, or squeaks under load, 
then any washer vibrations will be exaggerated.  
The consumer may need to secure a 3/4-Inch-
thick plywood panel to the  oor under the 
washer to help correct severe  oor movement.  
Note however, less than 7% of installs need 
the  ooring strengthened.  Front load washer 
movement of up to 1/4 Inch is normal during 
operation on the sturdiest of  oors.  

Advise 

minimum clearance of 1/2 inch to walls 
(including hoses) to guarantee no contact.

  

Ensure hoses are properly dressed, so that they 
are secure and do not vibrate.

Summary of Contents for WBVH

Page 1: ...n and correct any Error Codes Training Bulletin JULY 2010 GE Appliances General Electric Company Louisville Kentucky 40225 GE CONFIDENTIAL AND PROPRIETARY INFORMATION NOT FOR PUBLIC DISCLOSURE 2 Clothes Coming Out Soaking Wet a Frequently i Check for faulty installation and correct any Error Codes ii Check for air leak in pressure switch hose An air leak can cause too high of a water ll failure to...

Page 2: ...he water may not stop lling at Foam level when F is displayed Run entire T06 test to con rm iii Check for leaking water valve Error Code E23 b Occasionally i Adjust out of balance load wash similar fabrics in reasonable amounts for best results MAKE THE FOLLOWING CHECKS TO DETERMINE IF THE MACHINE IS OPERATING PROPERLY 1 Perform T02 test to check for any stored Error Codes To run T02 remove power ...

Page 3: ...gnal button and press Delay Start button press Signal button again press Delay Start button again When T01 is displayed rotate the Cycle Select knob until T11 is displayed then press the Start button Note the test does not rebalance the load Press Power to quickly end the test for an extreme out of balance condition Once the unit reaches 400 rpm press the Start button again washer will then ramp u...

Page 4: ...nose and repair per the Service Guide GE Pub 31 9135 then retest until no relevant Error Codes are found ADDITIONAL TIPS WHY DOES THE WASHER MOVE 1 Both the front load washer and pedestal are made to move They absorb the energy from spinning to reduce vibration If they were rigid and did not move they would hammer the oor as the basket spins 2 Top load washers vibrate side to side and front to bac...

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