D
IRECTION
FR091521, R
EVISION
1
V
IVID
S60N/V
IVID
S70N
B
ASIC
S
ERVICE
M
ANUAL
1-26
Section 1-8 - Returning/Shipping Probes and Repair Parts
P R E L I M I N A R Y
Section 1-10
Customer Assistance
1-10-1
Contact Information
If this equipment does not operate as indicated in this
Service Manual
or in the
Vivid™ S60N/Vivid™
S70N User Manual
, or if you require additional assistance, please contact the local distributor or
appropriate support resource, as listed below.
Prepare the following information before you call:
•
Ultrasound System ID and/or serial number.
•
Software version.
•
Date and time of occurrence.
•
Sequence of events leading to issue.
•
Is the issue reproduceable?
•
Imaging mode, probe, preset/application.
•
Media brand, speed, capacity, type.
NOTE:
Save secondary image capture, cine loop, 4D multi-volume loop.
Restart the application before
resuming clinical scanning.
See also:
•
Phone Numbers for Customer Assistance on page 1 - 27
•
Summary of Contents for Vivid S60N
Page 4: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL ii ...
Page 5: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL iii ...
Page 6: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL iv ...
Page 7: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL v ...
Page 8: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL vi ...
Page 9: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL vii ...
Page 10: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL viii ...
Page 11: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL ix ...
Page 12: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL x ...
Page 13: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL xi ...
Page 14: ...DIRECTION FR091521 REVISION 3 VIVID S60N VIVID S70N BASIC SERVICE MANUAL xii ...
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