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Chapter 7 - Diagnostics/Troubleshooting
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Enabling Extensive Logging
NOTE:
In some cases, the user may need to activate the Extensive Logging feature. This will allow the
system to record logs in a more detailed format, specifically addressing an issue of suspected
failure.
As shown in
, checkboxes provided in the Extensive Logging dialog
enable the user to activate the appropriate failure category (any one or more; any combination)
to collect more information regarding particular functionality.
provides recommendations for activating a specific Extensive Log category.
Table 7-4
Extensive Log Categories and Failure Scenarios
Extensive Log
Category
Type of Failure
Archive
Loss of patient information or images
System lock-up due to database corruption
Display of message warning that the archive is corrupted
Any suspicion that there may be a problem with the archive
Connectivity
Network is not set up correctly
Losing network connection
Problems connecting to a DICOM server (or Reviewing Station)
Problems with workflow
Front End
Impaired image quality
Probe not detected
System boots-up into Fake Mode (no Front End detected)
Noise, artifacts, etc.
Media Handling
System Lock-up when using removable media (MOD, DVD/CD, Disk-on-Key)
Removable media corrupted during back-up or export
Removable media not detected
Power Management
Image not sufficiently intense
Battery charging failed
System boot-up fails intermittently
System lock-up during mid-process
