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Surge Protector Instructions

1. Set the power switch to the “OFF” position. Plug the surge protector into  

a standard grounding wall receptacle by fully inserting the plug and 

ensure that there are no exposed conductors.

2. Make sure electronic equipment is turned off before plugging into 

the surge protector outlets. Do not use extension cords to connect 

equipment to the surge protector.

3. Set the power switch to the “ON” position. The surge protector will now 

be providing power and surge protection. 

4. Connected equipment can now be turned on.
NOTE: Check the blue “Protected” and green “Grounded” indicator lights 

periodically.
A glowing blue indicator light shows that surge protection is being provided. 

If the blue “Protected” indicator light stops glowing, the 

surge protective components have expired* and the power has been 

permanently shut down to the outlets, ensuring surge protection for 

your electronic equipment.
A glowing green indicator light shows that your surge protector is plugged 

into a grounded receptacle and that your surge protector’s ground protection 

components are providing protection from ground surges. If the “Grounded” 

indicator light stops glowing, it is possible that the surge protector’s ground 

protection components have expired or that the wall receptacle is no 

longer grounded.

Surge Protector — Limited Lifetime Warranty

Jasco Products Company warrants this surge protector to be free of 

defects in workmanship and/or materials for the life* of the surge 

protector. If such a defect should arise during the life of the surge 

protector, Jasco Products Company will, at its option, either repair or 

replace the surge protector without charge. This warranty does not cover 

damage caused by lightning, accident, misuse, or alterations to the surge 

protector.
* This surge protector, like all surge protectors, has a finite lifespan. Even 

under normal circumstances and in the absence of defects, the product’s 

life will expire when the surge protector’s component capacity has been 

exceeded, thereby ceasing to provide protection from surges. In this event, 

the Limited Lifetime Warranty is no longer valid and the surge protector 

should be replaced.

Warranty replacement procedure
1. Call Jasco Products Company Customer Information Center at 

1-800-654-8483 to get a Return Authorization Number (RA#), shipping 

instructions and a prepaid return address label.

2. After you have received the prepaid return address label, return the 

Jasco Products Company surge protector, freight prepaid, to Jasco 

Products Company. Surge protectors returned to Jasco Products 

Company must have an RA# included in the mailing address to be 

accepted.

3. The original purchaser will be asked to send the surge protector, a copy 

of the sales receipt for the product, your name, address, phone number 

and a description of the problem.

Connected Equipment Warranty

 

Equipment Replacement Guarantee for Surge Model: 14096 

Maximum Warranty Amount: $400,000(USD)
NOTE:
 This device is not a lightning arrestor, so it will not afford protection 

when lightning strikes nearby power line, the house, service entrance 

or antenna. The Warranty is void if a power disturbance damages your 

equipment through the coax, phone or network lines. 
Jasco Products Company will pay up to the maximum warranty amount 

offered for the surge protector purchased to repair or replace up to an 

amount equal to the fair market value or the original purchase price, 

whichever is less, of your electronics equipment, if damaged by a transient 

surge (except those caused by direct lightning), within the life* of the 

surge protector, while properly and directly connected to this surge 

protector. JASCO PRODuCTS COMPANy DISCLAIMS AND ASSuMES NO 

LIABILITy FOR ANy OTHER INCIDENTAL OR CONSEQuENTIAL DAMAGES, 

INCLuDING BuT NOT LIMITED TO LOSS OR DAMAGE TO SOFTWARE OR DATA 

OR DAMAGES OR COSTS ASSOCIATED WITH BuSINESS INTERRuPTION OR 

OTHER DAMAGES DuE TO LOSS OR DAMAGE TO EQuIPMENT, SOFTWARE OR 

DATA. Some states do not allow the exclusion or limitation of incidental or 

consequential damages, so the above limitation or exclusion may not apply 

to you. This warranty gives you specific legal rights, and you may also have 

other rights that may vary from state to state.
This warranty is secondary to any existing coverage of any connected 

equipment, including but not limited to, any manufacturer’s warranty, 

extended warranties, or insurance coverage.
To qualify for a connected equipment warranty:
1. All connected equipment must be uL and/or CSA approved.

2. The Jasco Products Company surge protector must be plugged into 

properly wired and grounded outlets, no extension cords, adapters, 

other ground wires, or electrical connectors may be used, with the sole 

exception of other standard Jasco Products Company 120 volt products 

approved for that use. The installation must comply with all applicable 

electrical and safety codes set forth pursuant to the National Electrical 

Code (NEC.)

3. Any claim under the warranty policy must be made within 15 days of the 

date of the alleged damage to the connected equipment.

For connected equipment coverage, the following conditions must  

be satisfied:
A) All equipment eligible for warranty coverage must be plugged directly 

into the Jasco Products Company surge protector. Equipment connected 

to the protected equipment, but not plugged directly into the surge 

protector will not be covered.

B) The equipment must have been damaged by a covered power 

disturbance that passed through the Jasco Products Company” 

surge protector.

C) The Jasco Products Company surge protector must be damaged from 

the power disturbance.

D) The Jasco Products Company surge protector’s protection capacity must 

not have been exceeded.

Connected equipment claim procedure:
1. Call Jasco Products Company Customer Information Center at 1-800-654-

8483 to get a Return Authorization Number (RA#), shipping instructions 

and a prepaid return address label.

2. After you have received the prepaid return address label, return the 

Jasco Products Company surge protector, freight prepaid, to Jasco 

Products Company. Surge protectors returned to Jasco Products 

Company, Inc. must have an RA# included in the mailing address to be 

accepted.

3. Jasco Products Company will determine whether the damage to your 

equipment is covered by this warranty policy. If you are covered, a claims 

adjuster will contact you and Jasco Products Company will do one of the 

following at its own discretion:

a) Authorize a service center to repair damaged equipment.

b) Replace damaged equipment with equivalent or better.

c) Reimburse customer the fair market value of the damaged 

equipment.

d) Reimburse customer the initial purchase price of the damaged 

equipment (customer to provide dated bill of sale).

4. Jasco Products Company retains the right to determine whether the 

damage to the connected equipment is due to Jasco Products Company 

surge protector failure by requesting that damaged equipment be sent 

to Jasco Products Company for inspection.

FCC Statement:

This device complies with part 15 of the FCC rules. Operation is subject to 

the following two conditions: 
(1) this device may not cause harmful interference, and (2) this device must 

accept any interference received, including interference that may cause 

undesired operation. 
FCC NOTE: The manufacturer is not responsible for any radio or TV 

interference caused by unauthorized modifications to this equipment. Such 

modifications could void  the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits 

for a Class B digital device, pursuant to Part 15 of the FCC Rules. These 

limits are designed to provide reasonable protection against harmful 

14096 ver. 1  

03/15/13

is a trademark of General Electric Company  

and is under license by Jasco Products Company LLC,   

10 E. Memorial Rd., Oklahoma City, OK 73114. 

www.jascoproducts.com
This Jasco product comes with a limited-lifetime 

warranty. Visit www.jascoproducts.com for details.

MADE IN CHINA

For additional assistance or information contact our Customer 

Service department at 1-800-654-8483 between 7:30AM—5:00PM 

CST or via our website (www.jascoproducts.com).

interference in a residential installation. This equipment generates, uses 

and can radiate radio frequency energy and, if not installed and used in 

accordance with the instructions may cause harmful interference to radio 

communications. However, there is no guarantee that interference will not 

occur in a particular installation.
If this equipment does cause harmful interference to radio or television 

reception, which can be determined by turning the equipment off and on, 

the user is encouraged to try to correct the interference by one or more of 

the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that 

to which the receiver is connected. Consult the dealer or an experienced 

radio/TV technician for help.

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