Troubleshooting
Symptom
Solution
All letters are OFF
•
Check AC input connection and/or check circuit breaker.
•
Check wire connection(s) at the Tetra
®
LED System and power supply for improper
termination(s) or short circuits. Properly terminate or replace the wire connection(s).
•
Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of
the power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
Some LEDs
appear dim
•
Ensure the overall length of the Tetra
®
LED System does not exceed the maximum load.
•
Ensure the length of supply wire is equal to or below the recommended remote mounting distance.
Some of the letters are
not illuminated
•
Check wire connection(s) at the Tetra
®
LED System and power supply for improper
termination(s) or short circuits. Properly terminate or replace the wire connection(s).
•
Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the
power supply and the white wire (-) of the LED strip to the black or blue wire (-) of the power supply.
Shadows
•
Re-route supply wire and secure to the back of the can with silicone. Adjust wire connector
orientation so that it does not cover any LEDs.
•
Adjust LED layout to ensure uniformity of illumination on the face of the letter.
Tips
•
For optimal light uniformity in halo-lit applications the Tetra
®
LED modules should be mounted on UL recognized plastic
and the light output from the Tetra
®
LED system should be directed back into the sign enclosure. This will allow for
uniform backlighting of the sign and will provide simple mounting for the Tetra
®
LED system.
•
A best practice for the supply wire at the point at which it is brought into the sign is to have a drip loop on the inside of
the letter to keep water from collecting on the Tetra
®
LED strip.
•
These products are not required to be enclosed or protected from weather.
Specifications
16 modules/10 ft. (3.25m)
42 modules/28 ft. (8.53 m)
GEPM41-W1, GEPM32-W1
1.32W/module
126 modules/84 ft. (25.60 m)
Maximum Remote Mounting
Distance
18 AWG/0.82 mm
2
Supply Wire
16 AWG/1.31 mm
2
Supply Wire
14 AWG/2.08 mm
2
Supply Wire
12 AWG/3.31 mm
2
Supply Wire
25W Power Supply
120 ft./36.6 m
–
–
–
60W Power Supply
20 ft./6.1 m
30 ft./9.1 m
50 ft./15.2 m
86 ft./26.2 m
180W Power Supply
20 ft./6.1 m
30 ft./9.1 m
50 ft./15.2 m
86 ft./26.2 m
This product is intended solely for the use of non-residential signage lighting and is not intended for use in any other applications.
Conforms to the following standards: IP66 rated
www.currentbyge.com, www.gelighting.com
All trademarks are the property of their respective owners. Information provided is subject to change without notice. All values
are design or typical values when measured under laboratory conditions. Current , powered by GE is a business of the General
Electric Company.
© 2017
SIGN178 (Rev 12/07/17)
GE2027-8883
Maximum Loading per Tetra 12 VDC Power Supply
180W Power Supply
25W Power Supply 60W Power Supply
Note:
Load shall not exceed 5A per
SKU Rating
Note:
Load shall not exceed 2A
Note:
Load shall not exceed 5A each (of 3) output channels
42 modules/28 ft. (8.53 m)
GEPM71-W1, GEPM50-W1 12VDC, 110mA/module
per output channel
per power supply
