Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
WATER
Possible Causes
What To Do
Too many suds
Type of detergent
•
Switch to a lower sudsing detergent brand and follow
instructions on package.
Very soft water
•
Try less detergent.
Too much detergent
•
Measure your detergent carefully. Use less soap if you
have soft water, a smaller load or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
•
Make sure hose connections are tight at faucets
improperly connected
and at washer.
•
Make sure end of drain hose is properly connected
to washer and correctly inserted in and secured to
drain facility.
Household drain may
•
Check household plumbing. You may need to call a
be clogged
plumber.
Constant water pressure
•
Tighten hoses at the faucets and turn the water off after
to the fill hoses at the
each use.
water source
•
Check condition of the fill hoses; they should be
replaced every 5 years.
Using too much detergent
•
Use less detergent. Use less soap if you have soft water,
in washer
a smaller load or a lightly soiled load.
Water temperature
Cooler water temperatures
•
New laundry detergents have been formulated to work
seems incorrect
provide improved energy
with cooler water temperatures without affecting wash
efficiency
performance.
Control is not set properly
•
Check water temperature control and adjust.
Water supply is turned off
•
Turn both hot and cold faucets fully on and make sure
or improperly connected
hoses are connected to correct faucets.
Water valve screens are
•
Turn off the water source and disconnect water fill
stopped up
hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.
House water heater is
•
Make sure house water heater is delivering water
not set properly
at 120°F–140°F (48°C–60°C).
PerfecTemp Plus
feature
•
The lid must be closed for
PerfecTemp Plus
(on some
(on some models) was not
models) to work.
activated
Water pumped out
Lid lifted or cycle was put in
•
Reset cycle.
before cycle is
pause for over 24 hours
complete
Water won’t drain
Drain hose is kinked or
•
Straighten drain hose and make sure washer is not
improperly connected
sitting on it.
•
Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
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