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TruVision Mini PTZ 12X Camera User Manual 

57 

Appendix C

 

Warranty and contact 

information

 

Warranty information 

The warranty period for the TruVision Mini PTZ 12X Camera is three years from the 
date of delivery. 

Contacting support 

For help installing, operating, maintaining, and troubleshooting this product, refer to 
this document and any other documentation provided. If you still have questions, 
contact us during business hours (Monday through Friday, excluding holidays). 

Table 28: Technical support 

North America 

T 

888 GE Security (888.437.3287) Toll-free in the US, Puerto Rico, and Canada. 

 

503.885.5700 outside of the toll-free area. 

F 

888.329.0332 (Tualatin tech support) 

 

561.998.6232 (Boca Raton tech support) 

E [email protected] 

 [email protected] 

Europe, Middle East, and Africa 

W  Select Customer Support at www.gesecurity.eu 

Australia 

E [email protected] 

Summary of Contents for PTZ 12X

Page 1: ...GE Security P N 1069515_EN REV A ISS 26NOV09 TruVision Mini PTZ 12X Camera User Manual ...

Page 2: ...ce pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications You are cautioned...

Page 3: ...tor description 14 Wiring the dome camera 15 Mounting the dome camera on a ceiling 16 Mounting the dome camera on a wall 18 Chapter 3 Menu overview 21 On screen information 21 Main menu overview 22 Using a keypad to program menus 24 Chapter 4 Basic setup 27 Language selection 27 Camera site ID displayed on a monitor 27 Area title displayed on a monitor 28 Area title settings 28 Preset points setti...

Page 4: ...ls only 42 Alarm settings 43 Privacy mask settings 45 Time and date settings 46 Schedule settings 47 Appendix A Specifications 49 Appendix B Camera settings checklist 51 Appendix C Warranty and contact information 57 Warranty information 57 Contacting support 57 Index 59 ...

Page 5: ...llance products such as DVRs control keyboards and various accessories for a total surveillance solution The dome camera incorporates several protocols to enhance control and connectivity The dome camera is ideal for all surveillance requirements in a wide variety of buildings such as hotels department stores intelligent buildings amusement parks parking lots factories hospitals schools and statio...

Page 6: ...esign for easy installation Flexible indoor mountings 16 privacy masks 8 alarms and 1 relay Superior dome camera image quality 12X optical zoom 12X digital zoom Digital auto slow shut Backlight compensation Auto focus Auto white balance Auto gain control Auto iris control Removable IR cut filter Minimum illumination 1 Lux 0 2 Lux B W 2D 3D video noise reduction ...

Page 7: ...ow lists the requirements for the cables that connect to the dome camera Table 1 Recommended cable requirements Operation Cable requirement Max length feet meters Data RS 485 STP shielded twisted pair cable Cat 5 cable recommended If the total cable length exceeds 1219 m 4000 feet using a repeater to maintain the signal is recommended 4000 1219 Video 75 ohm coaxial cable with BNC ends 1600 486 Ala...

Page 8: ...recommended cable gauge for varying maximum cable lengths and power draws Table 2 Recommended power cable gauges based on maximum lengths for an operating voltage of 24 VAC 10 Wire gauge Indoor dome cameras 14 W Outdoor dome cameras 54 W AWG mm diameter feet meters feet meters 10 2 59 2061 628 534 163 12 2 05 1294 394 335 102 14 1 63 813 247 211 64 16 1 29 512 156 133 41 18 1 02 322 98 83 25 20 0 ...

Page 9: ...tion of the camera is well ventilated Temperature Do not operate the camera beyond the specified temperature humidity or power source ratings The operating temperature of the indoor camera is between 0 C to 50 C 32 F to 122 F and that of the outdoor camera is between 30 C to 50 C 22 F to 122 F Humidity is below 90 Moisture Do not expose the indoor camera to rain or moisture or try to operate it in...

Page 10: ...to qualified service personnel Unpacking the dome camera When you receive the product check the package and contents for damage and verify that all items are included If any of the items are damaged or missing please contact your local supplier Items shipped with the dome camera include Figure 2 Dome camera package Indoor dome shown Dome camera and 4 7 bubble Hard ceiling mount Plastic fixing plat...

Page 11: ...e the outdoor top mount bracket counterclockwise and detach it from the main dome camera housing 3 Remove the protective cover and PE sheet from the dome camera 4 Use an applicator brush and smear some lubricant on the surface of the bubble waterproof rubber gasket Then attach the bubble to the dome camera body by first aligning the center point on the cover with one of the four holes on the dome ...

Page 12: ... by turning the two slotted screws counterclockwise so that they touch the dome camera housing 8 Set the DIP switches Dome camera DIP switches Configure the dome camera s ID and communication protocol before connecting the analog dome camera to other devices The DIP switches used for configuring these settings are located on the top of the dome camera housing See Figure 3 on page 9 for the locatio...

Page 13: ...o setup the ID and control protocol of the dome camera Setting up the dome camera To quickly put the Mini PTZ 12X dome camera into operation 1 Configure the dome camera s DIP switches which are located on the top of the dome camera 2 Set the dome camera communication protocol 3 Set the RS 485 communication DIP switch 4 Verify and set the communication termination if required 5 Set the dome camera ...

Page 14: ...nce of 1s on and 0s off To set a dome camera protocol using the DIP switches 1 Locate the protocol DIP switch block A Figure 3 on page 9 2 Using Table 3 below find the DIP switch sequence for the desired protocol and set the switches accordingly Table 3 Protocols supported Protocol Baud rate Switch position GE Impac RS 485 9600 000000 GE Digiplex RS 422 4800 100000 Pelco D 2400 010000 Pelco D 4800...

Page 15: ...us Preset 95 Preset 94 alternate Preset 77 Wipe or Preset 77 Preset 77 Exit menus Preset 95 Preset 95 Preset 97 Preset 77 Select enter in menus Iris Iris Iris Iris Set auto pan limits Preset 92 and 93 Preset 62 and 63 Start auto pan Preset 99 Preset 79 Preset 79 On 2 Enter Play Shadow Tour 1 Pattern 1 Preset 65 1 Autopan Preset 70 76 S Tours 1 7 Preset 78 S Tours 8 Play Preset Tour 1 Preset 98 Pre...

Page 16: ... 4 above This setting should only be changed by a qualified CCTV specialist DIP switches SW3 and SW4 are used for termination and Line Lock adjustment respectively The SW5 DIP switch is used to restore the dome camera to the factory default status Figure 5 RS 485 setting Half duplex Default Full duplex Setting the dome camera site ID Before turning on the dome camera you must set the dome camera s...

Page 17: ...f each dome camera installed Table 5 DIP switch positions and equivalent values DIP switch position number 1 2 3 4 5 6 7 8 9 10 Equivalent value 1 2 4 8 16 32 64 128 256 512 Table 6 Dome camera site ID DIP switch settings for dome cameras 1 to 30 Unit DIP switch Unit DIP switch Unit DIP switch 1 11 21 2 12 22 3 13 23 4 14 24 5 15 25 6 16 26 7 17 27 8 18 28 9 19 29 10 20 30 ...

Page 18: ... you need to attach for example alarm input and output devices Figure 7 22 pin connector Table 7 Dome camera s 22 pin connector description Pin Description Pin Description 1 Power In AC 24 1 12 Alarm Contact 1 2 Alarm Relay NC 13 Alarm Contact 2 3 Power In AC 24 2 14 Alarm Contact 3 4 Alarm Relay NO 15 Alarm Contact 4 5 Power Earth Ground 16 Alarm Contact 5 6 Relay Com 17 Alarm Contact 6 7 Control...

Page 19: ...twisted pair cable carries serial commands from a control device to the dome camera A CAT 5 24 gauge cable is recommended See Cable requirements on page 3 for more information Caution During installation carefully pull the cables so as not to damage them It is recommended to fasten the cables once they are connected To wire the dome camera 1 Connect the 22 pin connector of the I O interface cable ...

Page 20: ...the power cable to the power source As soon as the dome camera is connected it is operational Note The ground wire must be inserted into the center pin of the power input terminal block See Figure 9 below Figure 9 Ground wire for power input Mounting the dome camera on a ceiling The dome camera can be mounted on a solid ceiling using the hard ceiling mount that is shipped with the dome camera Caut...

Page 21: ...own 2 Place the hard ceiling mount in the desired position on the ceiling and mark the position of the four screw holes 3 Drill a hole in each marked position 4 Fix the hard ceiling mount to the ceiling using the self tapping screws as shown 5 Thread the I O interface cable and or Ethernet cable through the center hole of the mount and connect the cable to the 22 pin connector on the base of dome ...

Page 22: ...l The dome camera can be mounted on a wall using a pendant mount It is used for indoor and outdoor use This mount is ordered separately from the dome camera There are two mounting kits available Standard pendant mount TVP WM Extended pendant mount TVP LWM Caution Complete all installation steps before supplying power to the camera Items needed for mounting A Dome camera which is shipped with Outdo...

Page 23: ...tandard pendant mount Extended pendant mount 1 Pendant mount 2 Waterproof rubber boot 3 Cover of the outdoor mounting kit 4 22 pin connector is at the end of the I O interface cable 5 Screws and screw anchors to attach pendant mount to wall 6 Screws and washers to attach pendant mount to the outdoor mounting kit 3 Attach the waterproof rubber boot to the pendant mount 4 Run the cable through the p...

Page 24: ...e outdoor mount kit to the pendant mount arm using the supplied screws and washers Adjust the rubber boot to the joint 7 Connect the 22 pin connector of the I O interface cable to the dome camera 8 Attach the dome camera to the outdoor mount kit with the supplied screws and washers ...

Page 25: ...rked in italic in the figure can change depending on the settings Figure 11 Splash screen that appears when the dome camera is powered up Information on the status of several dome camera functions can be displayed on the monitor screen The on screen display OSD shows the current zoom focus alarm number time and date as well as the dome camera area title and site ID See Figure 12 on page 22 and Tab...

Page 26: ...3 Camera site ID Camera site ID displayed 4 Date and time Date and time displayed 5 Area title Area title displayed Main menu overview The dome camera is programmed through the on screen OSD menus To access the OSD menus you must open the main menu The main menu which appears over three screens lets you set up the dome camera or change the default settings to suit your installation Note The OSD me...

Page 27: ...he system has been set up to require a password Table 10 Main menu descriptions Command Function Language Configures the language of the on screen display Default Configures the remote system reset or is used to default all the settings of the system or of a dome camera Backlight Configures the backlight setting Focus The dome camera always operates in auto focus mode Exposure control Configures e...

Page 28: ...n shadow tour selection return time and manual auto return Day Night D N cameras only Configures IR cut filter threshold and manual control Alarm setting Configures alarm setting Alarm detection Configures alarm detection Privacy mask Configures privacy mask Time and date Configures time and date of the dome camera The camera can time sync to Digiplex or Impac master time signals or can be manuall...

Page 29: ...u display press 3 to select the option Camera 5 At the Enter camera site number screen enter the site number of the dome camera you wish to program Camera default value is 1 The Main Page 1 menu appears Caution If the camera times out while you are in a menu and exits the menu system all changes are automatically saved Navigating the menus You can use the keypad joystick and keys to navigate throu...

Page 30: ...en indicated by in the menu Enters or exits a menu or submenu when indicated by in a menu option When a menu has scroll left and right to select a menu function and then press the set key to enter the submenu Iris Enters or selects a menu option Iris Esc Exits a menu option There is no need to select the menu option Exit to quit a menu Figure 15 Joystick motion Scroll up Previous Next Scroll down ...

Page 31: ...ortuguese and Spanish The default language is English To change the language of the OSD menus 1 Display the Main Page 1 OSD screen 2 Select Language The OSD menu will automatically change to the selected language Camera site ID displayed on a monitor You can display the camera site ID on the monitor to identify each dome camera The ID is a number See Figure 12 on page 22 for the on screen position...

Page 32: ...ect one of the options On Display the title of the selected area on the monitor screen Off Hide the title of the selected area on the monitor screen Area title settings You can configure up to 16 area titles Each title can have up to 20 characters To create an area title 1 Using the keypad select the SET POS menu selection and point the dome camera in the direction for which you want to set a titl...

Page 33: ...iption Function Description Preset Set Set the preset points You need to set up at least two points in order to be able to then set up a preset tour Show Preset Select the preset point that you want to execute After pressing the set key the camera will turn to the appointed point Exit Select Yes to save any changes and return to Main Page 2 To set a preset point 1 Display the Main Page 2 OSD scree...

Page 34: ... Preset Tour Set up to eight preset tours Using the left right direction keys select a preset tour number and then set its preset tour steps This option is also called P Tour P Tour Step Set up to 64 points for each preset tour The preset tour steps are order in which the preset points are carried out by the camera Preset position speed and dwell time will also influence how the camera Show P Tour...

Page 35: ...ise or counterclockwise This function is located on Main Page 2 Figure 17 Autopan menu Table 14 Autopan menu description Function Description Autopan You can set up to four autopan functions Use the LEFT RIGHT direction keys on the keypad to choose a line to execute You can also have the camera to do endless panning by setting the start point the same as the end point Start point To set the start ...

Page 36: ...lockwise End point Speed Select the speed at which the camera automatically pans Choose from four speed settings 10 to 45 sec where 1 is the slowest Run Autopan Once the autopan setup is completed you can run the autopan function Exit Select Yes to save any changes and return to Main Page 2 Shadow tour settings A Shadow Tour is a route formed with manual operation through adjusting pan and tilt po...

Page 37: ...ition Using a KTD 405 keypad hold the esc key and press tour Then press zoom Note You must be in normal operation mode when carrying out this function It cannot be done from programming mode 2 Press esc to exit and save Shadow Tour 1 To record a shadow tour 1 In the Shadow Tour menu select the number of the shadow tour being recorded 2 Select Record Start and press set ENTER Move to the desired st...

Page 38: ...ammed preset point to where the camera should return when the return time is activated See Preset on page 29 for more information Preset Tour This is listed if Preset Tour was selected as the return action mode Select a preset tour that the camera should execute after a period of inactivity See To set a preset point on page 29 for more information Autopan This is listed if Autopan was selected as ...

Page 39: ...tings under AE White Balance and Camera Setup menus Exit Select Yes to save any changes and return to Main Page 1 Backlight compensation The backlight compensation function improves image quality when the background illumination is high It prevents the object in the center from appearing too dark One practical application of backlight compensation enables you to see detail inside a room with a win...

Page 40: ...escription Function Description Auto The lens continuously adjusts to the correct focus automatically for the sharpest picture This is the default setting Focus is adjusted manually by pressing the Focus button on the controller keypad or by using the joystick Once the manual adjustments have been made the camera returns to the default setting Auto focus Exposure control settings Auto exposure AE ...

Page 41: ... 1 90 1 100 1 250 1 500 1 180 1 250 1 350 1 500 1 725 1 1000 1 1500 1 2 000 1 3000 1 4000 1 6000 or 1 10000 sec PAL 1 50 1 100 1 250 1 500 1 1000 1 2 000 1 5000 or 1 10000 sec Select a higher value to see movement and a lower value to see clearer images Exit Save Select Yes to save any changes and return to Main Page 1 To change the AE mode values 1 Display the Main Page 1 screen 2 Select AE Mode ...

Page 42: ...tic indoor setting Optimizes the WB for typical indoor conditions It is set at 3200 K base mode Outdoor Select for a static outdoor setting Optimizes the WB for typical outdoor conditions It is set at 5800 K base mode ATW Auto Tracing White Balance Select to enable or disable auto tracing white balance Its color temperature range is 2000 to 10 000 K The white balance is calculated or traced more q...

Page 43: ...igital zoom may degrade image quality Slow Shutter Automatic Slow Shutter Select to delay the switch to night mode This feature only works when the camera is in day color mode It extends the useful range of the color mode in dark situations and keeps the camera in color mode longer before having to switch to night mode However motion can become blurry when the shutter is set to auto slow The defau...

Page 44: ...the last image while it is moving and displays a static image until it stops moving Disabling this function causes the camera to display live video as the camera moves to the preset position The default setting is Off See Preset points settings on page 29 for further information on setting preset points and tours Aperture Use this to set the definition of objects When this function is enabled the ...

Page 45: ... Note To make the camera tilt within a specific range such as between 10 to 100 set the range of tilt angle in the Tilt Limits menu see next section The default tilt setting is 90 Tilt Limits Use this setting to adjust the minimum and maximum camera viewing angles The minimum angle can be adjusted between 10 and 10 Default value is 0 The maximum angle can be adjusted between 80 and 100 Default val...

Page 46: ...me password again to confirm the setting 4 Select Save and return to Main Page 1 WARNING Record your password in a safe place If you should forget your password you will not be able to access the camera menus Please contact technical support for assistance OSD Timeout Set the period of time that menus will stay on screen Select one of the time options which is up to 5 minutes Default value is 2 mi...

Page 47: ...ect On to deactivate the IR cut filter and put the camera in B W Night mode Select Off to activate the IR cut filter and put the camera in color Day mode Exit Select Yes to save any changes and return to Main Page 3 Alarm settings You can program actions for alarms The camera has eight alarm inputs and one alarm output NO and NC to which to connect alarm devices Figure 23 Alarm setting menu Table ...

Page 48: ...number that the camera should execute when an alarm contact is triggered Preset Tour Select a pre programmed preset tour number that the camera should execute when an alarm contact is triggered Autopan Select a pre programmed autopan number that the camera should execute when an alarm contact is triggered Shadow Tour Select a pre programmed shadow tour number that the camera should execute when an...

Page 49: ...t is a common practice to make them 50 larger than the areas you wish to cover so that the masked areas remain concealed at all times Also be aware that masks cannot be created in the area directly below the dome camera The dome camera takes the center of the selected view as the starting point when setting a mask The joystick is locked during setup Figure 24 Mask information Area to be masked Mas...

Page 50: ... Width by moving the joystick Left and Right Size V Size range 00 to 60 Adjust the Vertical height by moving the joystick Up and Down Note Set the H and V size to 0 to delete the selected mask Clear Mask Delete a saved mark zone To delete a privacy mask 1 Select the mask zone to be deleted e g 01 2 Press the set key to confirm the selection Transparency Select Set whether the color of privacy mask...

Page 51: ...vents The default setting is Off Event Number Select the event number to be programmed Up to 32 schedule points can be programmed Hour Select the hour during which the schedule point is executed every day Minute Select the minute during which the schedule point is executed Event Action Select the mode that is activated for the schedule point None No action is executed Preset This mode is executed ...

Page 52: ... Advanced setup 48 TruVision Mini PTZ 12X Camera User Manual ...

Page 53: ...22 F Dimensions Height x Width 131 200 mm 5 2 7 9 inches Weight 1 2 kg 2 6 lbs Power supply 24 VAC 10 Power consumption 14 W Indoor 52 W Outdoor with heater on Battery removal The TruVision Mini PTZ 12X Camera contains one 3 V Lithium battery To remove the battery 1 Unscrew the single screw located on the base of the dome camera 2 Unscrew each of the three screws on the side of the dome camera 3 L...

Page 54: ...5BAppendix A Advanced setup 50 TruVision Mini PTZ 12X Camera User Manual Battery 4 Dispose of the battery as required by local ordinances or regulations 5 Reassemble the dome camera ...

Page 55: ...ruVision Mini PTZ 12X Camera User Manual 51 Appendix B Camera settings checklist Use this checklist to record the menu settings of each dome camera Default values are highlighted in bold where applicable ...

Page 56: ...f Exposure Value 10 5 dB to 10 5dB Auto Shutter Shutter Speed PAL 1 50 to 1 10000 sec NTSC 1 60 to 1 10000 sec Iris Iris Value F1 6 Bright Value Auto Shutter Speed PAL 1 50 to 1 10000 sec NTSC 1 60 to 1 10000 sec Iris Value F1 6 1 Exposure Control Exposure Control Manual Gain Value 3 dB to 28 dB Auto Auto White Balance Indoor Outdoor ATW R Gain 000 to 127 1 White Balance Manual B Gain 000 to 127 1...

Page 57: ...1 Pan Tilt Setup OSD Auto Close Off 1 min 2 min 3 min 4 min 5 min 2 Site ID On Off 2 Area Title On Off 2 Title Setting 01 to 16 Preset Set 001 to 256 2 Preset Show Preset 001 to 256 Preset Tour 1 to 8 P Tour Step 01 to 64 Preset Pos 001 to 255 End Speed 01 to 15 Dwell Time 000 to 127 sec 2 Preset Tour Show P Tour Sequence ENTER Autopan 1 to 4 Start Point To Find To Save End Point To Find To Save D...

Page 58: ...rn Enter Go Auto Threshold Mid Hi Low 3 Day Night Optional Manual IR Manual On Off Alarm Contact 1 to 8 Alarm On Off Contact Type NO NC Preset Preset Tour Autopan Alarm Action Shadow Tour Preset Point Preset Tour Autopan Shadow Tour 001 to 256 001 to 008 001 to 004 001 to 008 3 Alarm Setting Relay Action 001 to 127 sec Always Off 3 Alarm Detect None Privacy Switch On Off Transparency On Off 3 Priv...

Page 59: ...ar 00 to 99 Set Month 01 to 12 Set Day 01 to 31 Set Hour 00 to 23 Time Date Set Minute 00 to 59 3 Schedule On Off Day 01 to 31 01 Hour 00 to 23 00 Minute 00 to 59 00 None No Action Preset Preset Point 001 to 256 Preset Tour Preset Tour 001 to 008 Autopan Autopan 001 to 004 Shadow Tour Shadow Tour 001 to 008 Schedule Event Action IR Func Day Night Auto On Off 3 Exit OSD ...

Page 60: ...6BAppendix B Camera settings checklist 56 TruVision Mini PTZ 12X Camera User Manual ...

Page 61: ... other documentation provided If you still have questions contact us during business hours Monday through Friday excluding holidays Table 28 Technical support North America T 888 GE Security 888 437 3287 Toll free in the US Puerto Rico and Canada 503 885 5700 outside of the toll free area F 888 329 0332 Tualatin tech support 561 998 6232 Boca Raton tech support E nstechsrv ge com gesecurity custom...

Page 62: ...ion 58 TruVision Mini PTZ 12X Camera User Manual Latin America F 1 305 593 4300 E InfraSec TechnicalServicesLatinAmerica ge com InfraSecCustomerService LatinAmerica ge com China India Singapore Taiwan Southeast Asia E ges asiatechservice ge com ...

Page 63: ...mmunication protocols protocols supported 10 D Day night settings 42 Default settings OSD menus 51 Defaults reset remotely 35 Digital zoom 38 DIP switches location 8 RS 485 communication block 12 set camera communication protocol 10 E Exposure compensation 36 I I O interface cable 15 Image flip 40 Image freeze 38 Installation environment 5 K Keypad navigate OSD menus 25 use 24 KTD 405 keypad 24 L ...

Page 64: ...settings 30 Presets show 29 Privacy mask 45 Product overview 1 Proportional speed 40 Protocols supported 10 functions supported by third parties 11 R RS 485 communication set 12 S Schedule preset point or functin settings 47 Shadow tour settings 32 Slow shutter 38 System defaults reset 35 System requirements 3 T Tilt limits 40 Time date settings 46 V Video invert 38 W White balance settings 37 Wir...

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