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Consumer Support. 

GE Appliances Website

In the U.S.:

ge.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, 
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals, 
order parts or even schedule service on-line. 

In Canada: www.geappliances.ca

Schedule Service

In the U.S.:

ge.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at your
convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal business hours.

In Canada, call 1.800.361.3400

Real Life Design Studio

In the U.S.:

ge.com

GE supports the Universal Design concept—products, services and environments that can be used by people of 
all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and mental abilities
and impairments. For details of GE’s Universal Design applications, including kitchen design ideas for people with
disabilities, check out our Website today. For the hearing impaired, please call 800.TDD.GEAC (800.833.4322).

In Canada,

contact: Manager, Consumer Relations, Mabe Canada Inc. 

Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3

Extended Warranties

In the U.S.:

ge.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty is still 
in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. GE Consumer
Home Services will still be there after your warranty expires. 

In Canada, call 1.888.261.2133

Parts and Accessories 

In the U.S.:

ge.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or by phone at 
800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be
referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. 

Customers 

in Canada 

should consult the yellow pages for the nearest Mabe service centre, or call 1.888.261.3055.

Contact Us

In the U.S.:

ge.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:  General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

In Canada: www.geappliances.ca,

or write to: Director, Consumer Relations, Mabe Canada Inc.

Suite 310, 1 Factory Lane
Moncton, N.B. E1C 9M3

Register Your Appliance

In the U.S.:

ge.com

Register your new appliance on-line–at your convenience!

Timely product registration will allow for enhanced

communication and prompt service under the terms of your warranty, should the need arise. You may also mail 
in the pre-printed registration card included in the packing material. 

In Canada: www.geappliances.ca

Printed in the United States

Summary of Contents for Profile PKD915

Page 1: ...Bowl and Plates 6 Care and Cleaning 9 Installation Instructions 10 15 Troubleshooting Tips 16 Consumer Support Consumer Support Back Cover Product Registration 19 20 Warranty for Customers in Canada 23 Warranty for Customers in the U S A 22 Write the model and serial numbers here Model ____________________ Serial ____________________ You can find them on a label located on the backside of the lowe...

Page 2: ... should not be left alone or unattended in an area where an appliance is in use They should never be allowed to sit or stand on any part of the appliance Do not allow anyone to climb stand or hang on the drawer They could damage the warming drawer or cause severe personal injury Be sure the warming drawer is securely installed in a cabinet that is firmly attached to the house structure Never leave...

Page 3: ...R The inside surface of the warming drawer may be hot when the drawer is opened Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Never leave jars or cans of fat drippings in or near your warming drawer Use care when opening the drawer Open the drawer a crack and let hot air or steam escape before removing or rep...

Page 4: ... has settings for 6 8 9 PROOF LOW MED and HIGH ON OFF Switch Use this switch to turn the warming drawer on 6 ON Signal Light Glows when the ON OFF switch is in the ON position 6 ON Signal Light Viewer Lens The ON signal light is visible through the 6 light viewer lens when the drawer is closed Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions ...

Page 5: ... is located below the ON OFF switch and glows when the ON OFF switch is in the ON position It stays on until the ON OFF switch is moved to the OFF position The ON signal light is visible through the light viewer in the drawer front panel when the drawer is closed This is a reminder that the heat is on Additional Pans An accessory pan kit JXPN2 is available from GE at extra cost Two pans with lids ...

Page 6: ...Food in heat safe glass and glass ceramic pans may need higher thermostat setting as compared to food in metal pans Repeated opening of the drawer allows the hot air to escape and the food to cool Allow extra time for temperature inside the drawer to stabilize after adding items With large loads it may be necessary to use a higher thermostat setting and cover some of the cooked food items Food sho...

Page 7: ...on remains when the surface is touched gently with a finger To Crisp Stale Items Place food in low sided dishes or pans Preheat on LOW setting and open the vent Check crispness after 45 minutes Add time as needed Temperature Selection Chart for Crisp Foods To keep several different foods hot set the temperature to the food needing the highest setting Place the items needing the highest setting on ...

Page 8: ...t MED CLOSED Gravy cream sauces MED CLOSED Ham MED CLOSED Lamb MED CLOSED Pancakes waffles HIGH CLOSED Pies one crust MED CLOSED Pork MED CLOSED Potatoes mashed MED CLOSED Poultry HIGH CLOSED Vegetables MED CLOSED USDA FSIS recommends an internal temperature of 145 F as the minimum doneness for beef Use a portable meat thermometer to check internal temperatures Tips Cover food with lid or aluminum...

Page 9: ...less steel surface use warm sudsy water or a stainless steel cleaner or polish Always wipe the surface in the direction of the grain Follow cleaner instructions for cleaning the stainless steel surface To inquire about purchasing stainless steel appliance cleaner or polish or to find the location of a dealer nearest you please call our toll free number National Parts Center 1 877 959 8688 ge com C...

Page 10: ... and brace Wood screws and adhesive or other hardware for installing runners or shelf to support warmer drawer Runners must be level rigidly mounted and capable of supporting 150 pounds Saw Level Drill and 1 16 bit Phillips screwdriver Custom Panel Kits ZXD27B This kit provides for the installation of a custom front panel on 27 wide models ZXD30B This kit provides for the installation of a custom ...

Page 11: ... by a 15 or 20 amp circuit breaker or time delay fuse A properly grounded 3 prong receptacle should be located within reach of the drawer s 56 long power cord Locate the receptacle in an adjacent cabinet within 42 of the right side or within 16 of the left side or A recessed receptacle may be located on the right side of the cutout 7 maximum from the back of the cabinet In this location the excess...

Page 12: ...er is required See Note above Electrical outlet 16 max from left side Electrical outlet 42 max from right side 1 Min 25 9 91 4 231 2 Min 36 Countertop height Electrical outlet flush with side of cabinet 7 max Install 2x4 or 2x2 anti tip block against rear cabinet wall 9 from floor to bottom of block NOTE When installing the warming drawer below a cooktop a solid barrier must be installed at least ...

Page 13: ...e above the top of the warming drawer cutout 231 2 Min 2x2 or 2x4 anti tip block against rear wall 9 from floor to bottom of block 1 Min above toekick or adjust to oven installation height A NOTE Additional clearance between cutouts may be required Check to be sure that oven supports above the warming drawer location do not obstruct the required interior 231 2 depth and 91 4 height Installation be...

Page 14: ...ut do not obstruct the 231 2 required depth of the warming drawer cutout A 2 minimum clearance between oven and warming drawer cutouts are required Additional clearance may be required if 2 x 4 blocks are used to support runners or solid floor of the oven above The warming drawer may be supported by either a solid bottom 2 x 4 or 2 x 2 runners The support must be level and rigidly mounted flush wi...

Page 15: ...ing plug the cord into the outlet In this location the excess power cord should be coiled and taped to the right side of the unit Make sure the cord does not get trapped by the drawer NOTE Insure that the power cord does not contact the hot surfaces on the bottom of ovens cooktops or any other appliance Push the drawer back until the front flange is flush to the cabinet front Open the drawer fully...

Page 16: ...l bearings out Fully extend the drawer and push it all the way in slide smoothly of alignment See the Care and cleaning section or drags Drawer over loaded or Reduce weight to less than 50 pounds Redistribute load unbalanced drawer contents Excessive Liquid in warming Remove liquid condensation drawer Uncovered foods Cover food with lid or aluminum foil Temperature setting Reduce temperature setti...

Page 17: ...Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support 17 Notes ...

Page 18: ...Consumer Support Troubleshooting Tips Installation Instructions Care and Cleaning Operating Instructions Safety Instructions 18 Notes ...

Page 19: ...otection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all y...

Page 20: ...ce of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Model Number Serial Number E mail Addr...

Page 21: ...Safety Instructions Operating Instructions Care and Cleaning Installation Instructions Troubleshooting Tips Consumer Support 21 Notes ...

Page 22: ...f the product is located in an area where service by a GE Authorized Servicer is not available you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service Location for service In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential dama...

Page 23: ...rcuit breakers Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage caused by possible defects with this appliance Damage caused after delivery Product not accessible to provide required service What Mabe Will Not Cover All warranty service provided by our Factory Service Centres or an authorized Customer Care technician For service call 1 800 361 ...

Page 24: ... anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 888 261 2133 Parts and Accessories In the U S ge com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 24 hours every d...

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