49-9000044 Rev. 0
17
Troubleshooting
Problem Cause
Solution
Appliance does not
work/does not turn
on.
No power is connected to the appliance.
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connected to power.
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(GFCI) plug.
Appliance is making
weird noises
There is more than the recommended
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unplug from the outlet, and remove
some of the food.
There is a malfunction with the appliance.
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Visit geappliances.com for support
Appliance is
smoking/producing
weird smells
There is a malfunction with the appliance.
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Visit geappliances.com for support
The speed dial is not
responsive
The appliance has not been interacted
with and went into idle mode.
Press any button to wake up the
machine
The scale is
inaccurate while
using Auto Sense or
guided recipes
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weighing ingredients is removed during
the weighing process, this will impact the
accuracy of the scale.
Remove ingredients from bowl. Press
“Zero” to re-measure the ingredients.
Overloading message
appears on the
display screen
Ingredients were added too fast.
Press Zero to rest the scale
Cooling message
appears on the
display screen
The motor is over-heated.
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position. The display will show “Ready”
once the motor is cooled down. If display
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machine.
The LED indicator
ring is red
The appliance has encountered an error.
Unplug the unit and plug back in. If the
error persists, call customer service.
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appears on the
display screen
The unit is plugged in or waked up with
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position.
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position.
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