GE Profile Advantium PSA1200R Technical Service Manual Download Page 53

– 53 –

The convection heater 
element is held in place 
by 3 Phillips-head 
screws. (Two screws on 
the front, and 1 screw 
on the end.)

End View of Element

Convection Heater

The convection fan motor is attached to the motor 
bracket with two 7-mm hex nuts. To access the hex 
nuts, it is necessary to remove the 3 Phillips-head 
screws and the fan motor bracket that is attached 
to the Convection Heater Assembly. 

Rear View of Convection Fan Motor  

Convection 

Fan Motor

Fan Motor Bracket

Front View of Convection Fan Motor  

Hex Nut

Hex Nut

Oven Lamp (Cavity)

• Location 

(See 

T

op View

.)

•  Part of the 

Oven Lamp (Cavity) Assembly

.

• 120 

VAC

• 20 

Watts

• Halogen

•  For operating algorithms, see 

Load Algorithm 

Chart

.

Troubleshooting

If it has been veri

fi

 ed that the issue is not with the 

bulb, and that 120 VAC is not present at the socket, 
perform the following steps:

1.  Disconnect power to the oven.

2.  Pivot the Control Panel Assembly out from the 

oven. (See 

Control Panel Removal

.)

3.  To gain better access to components, remove 

the wires that plug into the large relays on the 
Relay Board.

 

(See 

Relay Board

.)

 

Cut the wire tie 

that the Smart Board CN103 wire harness (See 

Smart Board

.) is routed through.

4.  Check voltage between either side of the Bottom 

TCO and Relay Board CN5 pin 5. 

• If 120 VAC is present, problem is with wiring 

to socket. 

• If 120 VAC is not present, the oven lamp 

(cavity) relay on the Relay Board is not 
closing. (See

 

Relay Board

, troubleshooting 

section.)

Summary of Contents for Profile Advantium PSA1200R

Page 1: ...ATC Technical Service Guide OCTOBER 2010 GE Appliances PSA1200R PSA1201R CSA1201R T URN TO SELEC T BACK VENT SETTINGS HELP CONTROL LOCK HOLD 3 SECS PRESS TO TURN TIMER OFF CONV BAKE MICRO WAVE MICRO...

Page 2: ...personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RE...

Page 3: ...FACES ARCING WEAR AND OTHER DAMAGE 4 DAMAGE TO OR LOOSENING OF HINGES AND LATCHES 5 EVIDENCE OF DROPPING OR ABUSE D BEFORE TURNING ON MICROWAVE POWER FOR ANY TEST OR INSPECTION WITHIN THE MICROWAVE GE...

Page 4: ...tion Heater Assembly 51 Convection Heater TCO Thermal Cut Out 37 Cooktop Lamp 54 Cooktop Lamp Assembly 55 Damper Assembly 42 Damper Motor 42 Damper Switch 41 Demo Mode 15 Diagnostics and Service Infor...

Page 5: ...40 Relay Board 28 Schematic 71 Schematics and Wiring Diagrams 71 Selector Board 33 Sensor and Keypanel Failure Detection 69 Service Test Mode 70 Smart Board 30 Standard Test Load 69 Stirrer Assembly 6...

Page 6: ...al is located behind the control panel on the right side of the oven Nomenclature GE Speedcook Technology Brand C Caf P Profile The letter designating the year repeats every 12 years Example T 2010 T...

Page 7: ...ked Proof Provides correct temperature for proofing dough Service Test Mode Used to operate loads for testing not used by consumer Demo Mode Used by dealer to demonstrate operation without operating h...

Page 8: ...he cooking time then press the dial to enter The display will prompt you to select the power level s 3 Turn the dial to select the upper power level Turn the dial clockwise to increase or counterclock...

Page 9: ...CRO 30 SECS repeatedly for 30 second increments of microwave cooking time Oven starts immediately The power level is automatically set at high but you can change it for more flexibility See Microwave...

Page 10: ...l cooking time The proper containers and covers are essential for best sensor cooking Always use microwave safe containers and cover them with lids or vented plastic wrap Never use tight sealing plast...

Page 11: ...ny aluminum pans are better for cakes cookies or muffins because they reflect heat and help produce a light tender crust Glass or glass ceramic casserole or baking dishes are best suited for egg and c...

Page 12: ...Warm The WARM feature will keep hot cooked foods at serving temperature Always start with hot food Use cookware and utensils that can withstand temperatures up to 230 F 1 Press the COOKING OPTIONS pa...

Page 13: ...ad products early to avoid over proofing To avoid lowering the oven temperature and lengthening proofing time do not open the oven door unnecessarily NOTES Do not use the proofing mode for warming foo...

Page 14: ...L oven programs except clock auto night light timer vent fan and surface light SPEEDCOOK Press this pad to access the pre set speedcook menu or to set your own speedcook program CONV BAKE Press this p...

Page 15: ...ings or the feature being selected The sales demo mode is cleared by holding the START PAUSE and HELP pads down at same time for a full 3 seconds The sales mode can only be cleared during the same ini...

Page 16: ...h THIS APPLIANCE MUST BE PROPERLY GROUNDED to avoid severe or fatal shock A qualified electrician must perform a ground continuity check on the wall receptacle before beginning the installation to ens...

Page 17: ...Convection Heater Assembly Turntable Control Panel Assembly Right Side View Thermistor Diode Magnetron Fan Motor Convection Motor Magnetron TCO Relay PCB Capacitor Magnetron Convection Heater High Vol...

Page 18: ...table Motor Lower Heater Assembly Ventilation Blower and Motor Noise Filter Power Supply Board Humidity Sensor Air Tunnel Outlet Air Tunnel Cover Air Tunnel Inlet Vent Motor Capacitor Upper Heater Ass...

Page 19: ...19 Control Boards and Panel Connections Control Panel Assembly rear view VFD Board Smart Board Relay Board Glass Touch Assembly Note The Selector Board not visible is located behind the Relay Board...

Page 20: ...or Assembly Air Tunnel Outlet Lower Heater Assembly Grill Magnetron Damper Assembly Air Tunnel Cover Oven TCO Thermal Cut Out Oven Lamp Cavity Assembly High Voltage Transformer Bottom TCO Thermal Cut...

Page 21: ...te support to prevent dropping the unit 3 Remove the 4 top cabinet bolts 4 Rotate the front of the oven down from the bottom of the cabinet 5 Lift the oven and unhook it from the tabs of the mounting...

Page 22: ...Assembly The Control Panel Assembly consists of a Relay Board Smart Board frame and a touch pad escutcheon The Control Panel Assembly is attached to the oven with a Phillips head screw and 6 tabs To...

Page 23: ...up to disengage the door s upper and lower hinge pins from the hinge arms protruding from the oven To disassemble the door 1 Place the door face down on a protective surface 2 Using a putty knife car...

Page 24: ...rom the door frame Bottom Glass Retainer Top Glass Retainer 2 Lower the front of the Bottom Cover then disconnect the cooktop light wire harness 3 Remove the Bottom Cover from the oven Disconnect Bott...

Page 25: ...nd wire to the oven frame See Noise Filter Power Cord Continued Next Page 7 Remove the rear Phillips head screw underneath the ventilation motor receptacle 8 Using long nose pliers squeeze the tabs on...

Page 26: ...ion Motor See Ventilation Motor 3 Compress the 2 pins holding the 2 wire retainers to the Air Tunnel Cover 4 Remove the 8 Phillips head screws that attach the Air Tunnel Cover to the top of the oven P...

Page 27: ...03 pin 2 Buzzer and Backlight Operating Voltage Backlight is Monogram Only 12 VDC CN103 pin 3 Relay Operating Voltage 5 VDC CN103 pin 4 VFD Operating Voltage All DC voltages are measured to DC Ground...

Page 28: ...pply Board Disassembly To remove the Power Supply Board 1 Remove the Outer Cover See Outer Cover 2 Disconnect the 2 wire harnesses from the Power Supply Board 3 Remove the Phillips head screw and grou...

Page 29: ...between inoperative relay pin and Relay Board CN01 pin 4 If 5 VDC is present replace Replace Relay Board If 5 VDC is not present replace Smart Board Note For situations where the above mentioned 5 VDC...

Page 30: ...logic operations Contains all cooking and operating algorithms Requires 18 VDC between CN103 pins 1 and 5 powers the Smart Board Buzzer and Backlight Operating Voltage 12 VDC enters the Smart Board at...

Page 31: ...at Smart Board CN103 pins 3 and 5 If 12 VDC is present replace Smart Board If 12 VDC is not present see Power Supply Board troubleshooting step 3 10 Pivot the Control Panel Assembly out from the oven...

Page 32: ...anel Removal 3 Remove the Relay Board See Relay Board Removal 4 Remove the Smart Board See Smart Board Removal 5 Remove the VFD Board See VFD Board Removal 6 Remove the Selector Board See Selector Boa...

Page 33: ...ace the Selector Board If resistance is approximately 0 the Selector Board is operating properly problem is with the Smart Board Location Attached to the Glass Touch Assembly and positioned behind the...

Page 34: ...tween VFD Board CN1 pins 11 and 17 to operate Display data comes from the Smart Board Font information is contained in the VFD software All text is displayed in green Disassembly See Disassembly Troub...

Page 35: ...r Location See Top View Helps suppress electromagnetic interference radiating from the oven and also protects the microwave from any line noise Supplies filtered neutral to the Power Supply Board and...

Page 36: ...hillips head screws holding the Noise Filter in place Output N Output L Fuse Fuse Input Wire Harness Filter Ground Wire Screw Upper Heaters TCO Thermal Cut Out Location Attached to the Upper Heater As...

Page 37: ...he input of the Magnetron TCO blue and red wires If resistance is approximately 0 the Oven TCO and wiring is operating correctly Note If you are troubleshooting L1 not present at the Magnetron TCO see...

Page 38: ...the Magnetron TCO replace the Magnetron TCO If 120 VAC is not present on either side of the Magnetron TCO L1 is not present at Magnetron TCO see Oven TCO troubleshooting step 1 Disconnect Disconnect M...

Page 39: ...ting step 3 Disassembly To remove the Bottom TCO 1 Pivot the Control Panel Assembly out from the oven See Control Panel Removal 2 Disconnect wiring from the Bottom TCO 3 Remove the Phillips head screw...

Page 40: ...ed when door is open and open when door is closed To remove the Monitor Switch See Door Switch Removal Door Sensing Switch Location See picture in Door Switch Removal section Attached to the latch bra...

Page 41: ...motor operation is used for both opening and closing the damper Switch is open when the damper door is closed When the damper door is closed 5 VDC can be read between pins 3 and 4 of CN7 when the damp...

Page 42: ...t Board is routed through 5 Reconnect power to the oven 6 Check voltage between either side of the Bottom TCO and Relay Board CN6 pin 5 If 120 VAC is present problem is with Damper Motor or wiring to...

Page 43: ...easing humidity released during cooking Problems with the Humidity Sensor will show up as Sensor Open on the display To remove the Humidity Sensor See Humidity Sensor Removal Troubleshooting Note The...

Page 44: ...perature is 256 K Disassembly To remove the Thermistor 1 Remove the Outer Cover See Outer Cover 2 Remove the Phillips head screw holding Thermistor is place Thermistor Location See Right Side View The...

Page 45: ...set up instructions 6 Start Speedcook cycle While unit is running check resistance between the 2 terminals on Relay Board RY7 Note This step requires checking resistance of relay contacts while the un...

Page 46: ...eshooting step 4 If resistance is infinite problem is with Upper Heater Ceramic or Upper Heaters TCO or Wiring between the Upper Heater Ceramic and Upper Heaters TCO or Wiring between the Primary Inte...

Page 47: ...lded lock tabs Remove 5 Phillips head screws from the heater shield Disconnect Disconnect TCO Wire Tie Wire Tie Tab 1 of 2 Screwdriver 11 Lift the heater cover from the top of the oven 12 Remove 2 Phi...

Page 48: ...see VFD Board troubleshooting step 1 If yes go to step 2 2 Is Lower Heater Ceramic staying on all the time or not coming on If heater is staying on go to step 8 If heater is not coming on go to step...

Page 49: ...wires If resistance is approximately 38 see Primary Interlock Switch troubleshooting step 4 If resistance is infinite problem is with Lower Heater Ceramic Wiring between the Primary Interlock Switch...

Page 50: ...ater and Convection Heater TCO or Wiring between the Primary Interlock Switch and the Convection Heater TCO or Wiring between Convection Heater and the connector that connects to RY12 8 Disconnect Rel...

Page 51: ...AC is not present the turntable motor relay on the Relay Board is not closing See Relay Board troubleshooting section Disassembly To remove the Convection Heater Assembly 1 Remove the Outer Cover See...

Page 52: ...the oven 15 Remove the 3 Phillips head screws that attach the Damper Assembly to the Convection Heater Assembly See Damper Assembly 16 Remove the 2 bottom Phillips head screws that attach the bottom o...

Page 53: ...C 20 Watts Halogen For operating algorithms see Load Algorithm Chart Troubleshooting If it has been verified that the issue is not with the bulb and that 120 VAC is not present at the socket perform t...

Page 54: ...present at the socket perform the following steps 1 Disconnect power to the oven 2 Pivot the Control Panel Assembly out from the oven See Control Panel Removal 3 To gain better access to components re...

Page 55: ...problem is with Ventilation Motor or wiring to motor If 120 VAC is not present the ventilation fan high relay on the Relay Board is not closing See Relay Board troubleshooting section 9 Set ventilatio...

Page 56: ...r Disconnect Lock Tab 12 If motor starts up by rotating the blades disconnect power pull the two yellow wires off the Motor Capacitor and check resistance between the 2 yellow wires See Ventilation Mo...

Page 57: ...ion Motor Capacitor to the Air Tunnel Inlet Ventilation Motor Capacitor Magnetron Fan Motor Location See Right Side View 120 VAC Single speed Part of the Magnetron Fan Assembly The fan motor has an ap...

Page 58: ...lips head screwdriver recommended 3 Remove and capture the 2 Phillips head screws that attach the bottom of the fan cover to the air guide Disconnect Disconnect Air Guide Access Hole 1 of 2 Screw 1 of...

Page 59: ...ore installing the fan blade align the D shaped opening of the fan blade to engage the D shaped motor shaft Stirrer Motor Location Top of the oven cavity 21 VAC Approximately 120 Part of the Stirrer A...

Page 60: ...4 Lift the stirrer blade off the pin embedded in the cover Blade Disconnect Stirrer Motor Stirrer Blade Hub Caution When installing the stirrer motor misalignment of the stirrer blade hub can damage t...

Page 61: ...If 120 VAC is present problem is with Turntable Motor Primary Interlock Switch or wiring to motor If 120 VAC is not present the Turntable motor relay on the Relay Board is not closing See Relay Board...

Page 62: ...ithms see Load Algorithm Chart High Voltage Disassembly See Disassembly Troubleshooting To troubleshoot High Voltage Transformer primary voltage see Magnetron troubleshooting section To test the High...

Page 63: ...that plug into the large relays on the Relay Board See Relay Board Cut the wire tie that the Smart Board CN103 wire harness See Smart Board is routed through 5 Set oven to Microwave for 2 minutes See...

Page 64: ...ay be necessary to pry back the shield while removing the 2 screws 4 Using a large flat blade screwdriver pry back the metal shield and remove the 2 rear Phillips head screws Disconnect Disconnect Dis...

Page 65: ...the capacitor or diode The capacitor is held in place with a bracket attached to the air guide with a tab and a Phillips head screw The diode is connected to the capacitor and attached to the air guid...

Page 66: ...vailable On On Damper Open Closed Closed Closed Closed Closed Moist Open Crispy Closed TT Motor On On On On On On On Oven Lamp Cavity On On On On Off On On Ventilation Motor Off Low Low Low Low Off Of...

Page 67: ...ramic heater as well as the high voltage magnetron circuits operates on a duty cycle of 32 seconds This means the power level you select for each component controls the percentage of ON time during ea...

Page 68: ...oking operation The display will show Optimizing time The time will flash and then display the new adjusted time based on the amount of voltage compensation required Thermal Compensation Note Thermal...

Page 69: ...r Thermal Sensor SHORTED Humidity Sensor OPEN Abnormal High Temp Lower Thermal Sensor OPEN Lower Thermal Sensor SHORTED 4 Turn ON for 5 minute test 5 Hold probe perpendicular to surface being tested S...

Page 70: ...n and Magnetron Fan for 10 seconds Once in the diagnostics cycle control will start sequentially turning on loads elements and advancing to the next step each time the dial is pressed or the step time...

Page 71: ...UM VENT MOTOR LOW VENT MOTOR FAN MOTOR MOTOR DAMPER MOTOR CONVECTION MOTOR TURNTABLE INRUSH RELAY 320F 32F 320F 32F 320F 32F 1 5 3 5 1 3 5 7 3 1 3 1 9 VOLTAGE COMPENSATION TRANSFORMER O L C L D M F M...

Page 72: ...H V C CONVECTION HEATER H V DIODE W VENTILATION MOTOR B C P N I A M D R A O B T R A M S 1 1 Y R H R E W O L 5 N C 1 3 5 1 B C P Y A L E R 3 5 6 N C 7 9 BL5 BK6 BN5 BK4 Y8 BN4 W4 R1 BK10 BL2 Y2 Y8 Y9 B...

Page 73: ...the product to an Authorized GE Service Location for service In Alaska the warranty excludes the service calls to your home Some states do not allow the exclusion or limitation of incidental or conse...

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