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Before you call for service…
Problem
Possible Causes
What To Do
Suds in the tub
Correct detergent
•
Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
wasn’t used
Automatic Dishwashing Detergents have been approved for use in all
GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the
START/RESET
pad once; then 30 seconds later, touch the
START/RESET
pad again. Repeat if necessary.
Rinse agent was spilled
•
Always wipe up rinse agent spills immediately.
Detergent placed in manual
•
Use SmartDispense
™
or the manual detergent dispenser, but not both.
detergent dispenser and
SmartDispense
™
dispenser
Detergent left in
Dishes are blocking the
•
Reposition the dishes, so the water from the lower spray arm can
dispenser cups
detergent cup or
flush the detergent cup or the outlet on the SmartDispense
™
system.
SmartDispense
™
outlet
See the
Loading the dishwasher
section.
Water in the
Cap not tightened after
•
Use a turkey baster to remove as much water as possible from the
SmartDispense
™
filling the dispenser
SmartDispense
™
dispenser and refill it as normal. Be sure to tighten
dispenser
the cap fully to prevent water from entering the dispenser.
Black or gray
Aluminum utensils have
•
Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Dishes don’t dry
Low inlet water temperature
•
Make sure inlet water temperature is at least 120°F.
•
Select
HEATED DRY.
•
Use
HOT START
,
HOT WASH
or
ADDED HEAT
options.
•
Select a higher cycle, such as
ANTI-BACTERIA
,
SANI WASH
or
POTS & PANS
.
Rinse agent dispenser is empty
•
Check the rinse agent dispenser and fill as required.
Control panel responded
Door latch may not be properly
•
Make sure the door is firmly closed.
to inputs but dishwasher
seated
never filled with water
Water valve may be turned off
•
Make sure water valve (usually located under the sink) is turned on.
Stained tub interior
Some tomato-based foods can
•
Use of the
RINSE ONLY
cycle after adding the dish to the load
cause reddish stains
can decrease the level of staining. GE recommends
Cascade
®
Plastic Booster
to help remove these types of stains.
Tea or coffee stains
•
Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
ADVERTENCIA
Antes de limpiar el interior, espere por lo menos 20 minutos después
de un ciclo para que los elementos calentadores se enfríen. No hacerlo
puede provocar quemaduras.
An overall yellow or brown film can •
A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
this problem. Contact a water softener company.
White film on inside surface—
•
GE recommends
Cascade Crystal Clear
®
to help prevent hard water
hard water minerals
mineral deposits from forming.
•
Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
Dishwasher won’t run
Fuse is blown or circuit breaker
•
Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the circuit.
Power is turned off
•
In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Control panel is locked
•
Unlock control panel. See page 7, 9 or 11.
Reboot your control
•
Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
20
