Problem
Possible Causes
What To Do
Water dispenser
Water supply line turned off
See
Installing the water line
.
does not work
or not connected.
Water filter clogged.
Replace filter cartridge or remove filter and install plug.
Air may be trapped in
Press the dispenser arm for at least 2 minutes.
the water system.
Water in reservoir is frozen
Set the refrigerator control to a warmer setting and wait
because the controls are set
24 hours. If water does not dispense after 24 hours, call
too cold.
for service.
Water spurting from
Newly-installed filter cartridge.
Run 1
1
⁄
2
gallons from the dispenser to clear the system.
dispenser
No water or ice cube
Supply line or shut-off valve
Call a plumber.
production
is clogged.
Water filter clogged.
Replace filter cartridge or remove filter and install plug.
Filter cartridge not
Remove and reinstall filter cartridge, being certain that
properly installed.
it locks into place. The blade on the end of the cartridge
should be positioned vertically.
Water is leaking from
Glass not being held under
Hold the glass underneath the dispenser for 2–3 seconds
dispenser
the dispenser long enough
after releasing the dispenser button. Water may continue
after button is released.
to dispense after the button is released.
Air may be present in the
Dispense water for at least 2 minutes to remove air
water line system, causing
from system.
water to drip after being
dispensed.
Troubleshooting Tips (cont)
My display is showing
TurboCool function is activated.
See
About TurboCool
for more information.
Water filter indicator light
This is normal.
See
About the water filter
for more information.
changed color
Water filter indicator light
Water filter indicator must
Press and hold the
RESET WATER FILTER
pad for
remains red even after
be reset.
3 seconds. See
About the water filter
for more information.
replacing the water filter
Water filter indicator
This is normal. This light will
See
About the water filter
for more information.
light is not lit
turn orange to tell you that you
need to replace the filter soon.
The filter cartridge should be
replaced when the replacement
indicator light turns red.
Handle is loose / handle
Handle needs adjusting.
See
Attach the Fresh Food handle
and
Attach the
has a gap
Freezer handle
sections for detailed instructions.
Refrigerator beeping
This is the door alarm.
Close door.
Control setting is not lit
On some models, the light
If the control settings do not light up, check to see if the
bulbs at the top of the refrigerator
light bulbs are burned out, and replace if necessary.
compartment light up the
temperature control settings.
Refrigerator doors are
Doors need realigning.
See
Align Double Doors
section located under
not even (on Double Door
Replacing the Door (Double Door Refrigerator Models only)
.
models only)
40
GEAppliances.com
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