Truth or Myth?
Answer Explanation
The refrigerator water filter may require replacement, even
though the filter indicator has not turned red, or reads “Filter
Expired.”
TRUE
The water filter indicator will indicate the need to replace the water filter every six
months. Water quality varies from city to city; if water flow from the dispenser
slows, or ice production decreases, the water filter should be replaced, even
though the filter indicator may not indicate the need for replacement.
The automatic ice maker in my refrigerator will produce ice
when the refrigerator is plugged in to a power receptacle.
MYTH
The refrigerator must be connected to water, and the ice maker must be turned
on. Make sure the ice maker is turned on, only after the water line is connected
and water is turned on. The icemaker can be turned
on
/
off
from either the con-
trols or at the icemaker depending on your model and ensure the ice maker is on,
as indicated on the refrigerator control panel.
After the refrigerator has been plugged in and connected to
water, I will immediately have unlimited chilled water avail-
able from the water dispenser.
MYTH
The water dispenser tank located inside the refrigerator stores water for dispens-
ing. The water in this tank requires 24 hours to chill after installation. High usage
conditions will not allow time for the water to chill.
After water dispenses, a few drops of water are normal.
TRUE
A few drops of water may fall from the dispenser, after the dispenser paddle has
been released. To minimize the drops, remove the glass slowly from the dispenser.
I will never see frost inside the freezer compartment.
MYTH
Frost inside the freezer typically indicates that the door is not properly sealed, or
has been left open. If frost is found, clear the frost using a plastic spatula and
towel, then check to ensure that no food packages or containers are preventing
the freezer door from closing. Check the refrigerator control panel to ensure the
door alarm is on.
When the refrigerator is installed, or after replacing the
water filter, I must dispense water for five minutes.
TRUE
A newly installed refrigerator or water filter contain air in the water lines. Press
the dispenser paddle for at least 5 minutes to remove air from the water line, and
flush the filter.
I can fill any container using auto fill.
MYTH
Auto fill detects the rim of the container, to determine how much water to dis-
pense. If a container is not detected, try repositioning the container. If a container
will not fill properly, try a different container.
To fill the ice bucket to the maximum capacity, I should
dispense 12 and 18 hours after installation.
TRUE
Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice to
disperse within the ice bucket, which in turns calls on the ice maker to produce
additional ice. Normal ice production = 100 cubes in 24 hours.
I can use the water filter bypass plug to determine if the
filter requires replacement.
TRUE
Decrease in flow from the water dispenser, or decreased ice production, may
indicate the need to replace the water filter. Install the water filter bypass plug
(provided with the refrigerator), and check flow from the dispenser. If water flow
returns to normal with the bypass plug in place, replace the water filter.
The top of the refrigerator doors will always be aligned.
MYTH
Several things can affect the the fresh food door alignment, including the floor the
refrigerator is installed on, and loading of doors. If the top of the fresh food doors
are not aligned, use a 1/4” allen wrench to adjust the right hand door. The adjust-
ment screw is located on the bottom right hand side of the door; open the freezer
door to access the screw.
Refrigerator door handles can be easily tightened.
TRUE
If door handles are loose or have a gap, the handle can be adjusted using a 1/8”
allen wrench, on set screws located on the ends of the handles.
Refrigerator start-up LCD does not display correctly
TRUE
If the Refrigerator has been setting in a cold environment the LCD may take time
to display fully.
There maybe a odor and taste problems with your ice.
TRUE
After starting the icemaker throw away 24 hours of ice production to avoid odor
and taste problems.
Before you call for service, review the detailed troubleshooting tips in
the Owner’s manual. If needed, service can be scheduled by visiting us
online
GEAppliances.com
or calling 800.ge.CARES 800.432.2737
Truth or Myth
SERVICE
6
