24
Questions?
Before you
call for
service…
PROBLEM
POSSIBLE CAUSE
BURNERS DO NOT
•
Electrical plug is not plugged into a live power outlet.
LIGHT OR SPARK
•
Gas not turned on.
RANDOMLY
•
Burner parts not replaced correctly.
•
Holes in the simmer rings or slits in the burner rings are clogged.
•
Clogged orifice, or wet burners or electrodes.
BURNERS HAVE
•
Burner parts not replaced correctly.
YELLOW OR
YELLOW-TIPPED
FLAMES
•
If burner flames look like
(A)
, call for service. Normal burner flames
should look like
(B)
or
(C)
, depending on the type of gas.
BURNER FLAMES
•
If cooktop is connected to LP gas, contact the person who installed
VERY LARGE
your cooktop or made the conversion.
OR YELLOW
BURNER CONTROL
•
When the knob is at the OFF position, it must be pushed in before
KNOB WILL NOT
it can be turned, and it can only be turned in a
counterclockwise
TURN
direction. Similarly, when the knob is in the LOW or X-HI
positions, it must also be pushed in to change flame settings.
A.
Yellow flames:
Call for
service.
B.
Yellow tips on outer cones:
Normal for LP gas.
C.
Soft blue flames:
Normal
for natural gas.
The Problem Solver
Stainless Steel Cooktop