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PROBLEM

POSSIBLE CAUSE

COMPACTOR DOES 

• May not be plugged into a live electrical outlet.

NOT OPERATE

• If plug is secure and compactor still fails to operate, plug a lamp or small 

appliance into the same outlet to determine if there is a tripped circuit breaker 
or burned-out fuse.

• Key lock switch may not be in ON position.

• Key lock switch may not have been held at START long enough to start the 

compaction cycle.

• Drawer may not be firmly closed.

• Compactor has an automatic thermal cutout. If you have just compacted 

repeatedly, this protector may have opened the motor circuit. Wait a few 
minutes and the cutout will reclose automatically.

• In the unlikely event that the actuator (on the inside of the door) breaks off, 

the compactor will not operate. DO NOT ATTEMPT TO OPERATE 
COMPACTOR IN ANY OTHER MANNER. A replacement actuator can        
be ordered from Monogram Preferred Service, 800.444.1845.

DRAWER IS 

• Trash may have fallen behind the drawer and is preventing the safety switch 

HARD TO CLOSE

from being closed.

DRAWER WILL 

• On rare occasions, a large can placed near the side of the drawer may become 

NOT OPEN 

wrapped around the edge of the ram, interfering with the opening of the drawer. 
Grasp the drawer handle and move the drawer back and forth until the stuck 
can becomes dislodged.

• The Key/Lock switch may have been turned to OFF/LOCK before the ram 

returned to the full UP position. Close the drawer and turn the Key/Lock 
switch to ON. The ram will return to the UP position automatically.

• Unusual or unbalanced loads may result in compactor stopping before ram has 

fully returned to UP position. Turn key switch to START and hold momentarily 
at START, then release it back to ON. The motor will start and the ram will 
return to the UP position and stop. To avoid an unbalanced load, distribute the 
trash evenly in the drawer, keeping bottles and large cans flat and in the center 
of the drawer.

LITTLE OR 

• Drawer must be at least 1/2 full of trash before you will see any appreciable 

NO APPARENT 

amount of compacting because the ram does not travel all the way to the 

COMPACTION

bottom. Trash in bottom of drawer will be crushed during subsequent 
compaction cycles.

GREASE LEAKING 

• Early in the life of your compactor, grease from the mechanism may drop 

FROM MECHANISM

into the drawer or be found on the front of the bag. This is normal, and 
will soon stop.

If you need more help…call, toll free:
GE Answer Center

®

800.626.2000
consumer information service

10

QUESTIONS?

USE THIS PROBLEM SOLVER

Summary of Contents for Monogram Compactor

Page 1: ...Your Monogram Compactor Monogram ...

Page 2: ...e compactor Save time and money Before you call for service Check the Problem Solver in the back of this book It lists causes of minor operating problems that you can correct yourself IF YOU NEED SERVICE To obtain service see the Consumer Services page in the back of this guide We re proud of our service and want you to be pleased If for some reason you are not happy with the service you receive h...

Page 3: ...drawer be careful Glass fragments may be imbedded in the surface of the drawer Do not touch moving parts Do not operate with a damaged cord set plug motor or after damage in any manner Have the appliance examined repaired or adjusted by an authorized serviceman Do not take apart this appliance Incorrect reassembly can cause electric shock when subsequently used Do not compact food waste such as ra...

Page 4: ...ch Quick Reference Model Number is located behind the Key Lock switch knob Mount optional air freshener here not included Key Lock Switch Ram Bag Caddy Removable Trash Drawer Leveling Legs Models ZCG3100 and ZCG3300 come with reversible black and white panels These units will also accept 1 4 and 3 4 custom panels Models ZCG3500 has a stainless steel wrapped drawer panel ...

Page 5: ...ls only about 2 3 of the way down into the drawer Key Lock Switch A key lock switch is provided for your protection as a safety measure When the key lock switch is in the OFF position the compactor will not operate Lock the compactor when it is not in use and remove the key for safekeeping to keep children from operating the compactor or to prevent anyone from tampering with it Odor Control Panel ...

Page 6: ...bag Set bag caddy into drawer Set trash bag into bag caddy and fold over rear of drawer only Lift drawer in front and reengage wheels on track so that the drawer is self supporting at its outermost position Open container latch on right side of drawer and swing door open Pull bag over front of drawer and smooth and shape the bag to conform to the drawer Hook the prepunched holes in the bag over th...

Page 7: ...ring compaction This is normal Also bottles in the trash drawer will not always break during the first cycle Breaking glass and associated noise may occur several cycles later depending on the type and volume of the trash When bottles and cans are compacted small tears in the bag may occur This is normal and in no way affects the performance of the compactor Always use the bag caddy to carry the c...

Page 8: ...26 2002 Cleaning Inside To clean the cabinet interior 1 Pull out trash drawer until it stops 2 Lift up on drawer slightly then pull out drawer to second stop 3 Lift drawer up and out of compactor 4 Vacuum clean cabinet base track channels and drawer particularly in corners 5 Wash the cabinet interior and trash drawer with normal mild household cleaners rinse and dry with a clean cloth Be sure tras...

Page 9: ...risk of electric shock Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded Do not modify the plug with this appliance If it will not fit the outlet installed have a proper outlet installed by a qualified electrician PREFERRED METHOD Ensure proper ground exists before use INSTALLATION Electrical Requirements CAUTION Before Plugging In Compactor Re...

Page 10: ...terfering with the opening of the drawer Grasp the drawer handle and move the drawer back and forth until the stuck can becomes dislodged The Key Lock switch may have been turned to OFF LOCK before the ram returned to the full UP position Close the drawer and turn the Key Lock switch to ON The ram will return to the UP position automatically Unusual or unbalanced loads may result in compactor stop...

Page 11: ...ceivetheassurancethatifyouever needinformationorassistancefromGE we llbethere Allyouhavetodoiscall toll free Monogram Preferred Service 800 444 1845 A GE consumer service professional will provide expert repair service scheduled at a time that s convenient for you Many GE Consumer Service company operated locations offer you service today or tomorrow or at your convenience 7 00 a m to 7 00 p m wee...

Page 12: ...E Answer Center 800 626 2000 consumer information service Improper installation If you have an installation problem contact your dealer or installer You are responsible for providing adequate electrical and other connecting facilities Replacement of house fuses or resetting of circuit breakers Failure of the product if it is used for other than its intended purpose or used commercially Damage to p...

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