GE LOGIQ S8, Service Manual

Page: 358 / 418

GE H
EALTHCARE
D
IRECTION
5394227, 12 LOGIQ S8/LOGIQ E8 S
ERVICE
M
ANUAL
7 - 88 Section 7-7 - Troubleshooting Trees, Instructions and Tech Tips
System pings and verifies but there is a
transfer failure from the LOGIQ™ S8 to
the DICOM server
Slow response from
the DICOM server
Check device configuration. Increase the time out properties.
Large data sets
Server limitations
Check device configuration. Increase the number of parallel
ports if possible.
Problem with the
spooler
Clean the spooler (F4).
Problems with the
Connectivity
configuration
Check the Connectivity configuration on the LOGIQ™ S8.
• If it is a printer, check that the printer supports the film type
and format. Some printers do not support different image
sizes (or different formats, such as the Patient entry screen).
If this is the case, the spooler may show the job in a “Done”
status but the images never get printed. Try sending
secondary capture.
• If it is a storage device, check whether the image type is
supported (color, gray, Multiframe)
• If it is a Worklist broker, use a Dataflow in which your
Worklist is the primary input. Otherwise, it will not let you
retrieve patients. Also, check your Worklist search criteria
configuration.
Unknown Use Network Capture. See "Network Capture" on page 7-61 .
Jobs exist on the spooler but do not
display at destination (sometimes only
on Cine or Secondary Capture)
Destination unable to
view the particular
photometric
interpretation.
Check what compression and photometric interpretation the
destination device supports and adjust (if possible) on the
destination service to the settings, which results in successful
viewing.
Note that compression JPEG will give photometric
interpretation YBR_FULL_422, RLE will give YBR_FULL and
uncompressed will give RGB. The exception to this is if you
enable B/W only, then you will get photometric interpretation
MONOCHROME2 for all compressions.
Slow transfer between the LOGIQ™ S8
and DICOM server
Images being re-sent
automatically and low
transfer rates.
Adjust the retry settings to make jobs retry on bad networks.
There is no need to set retries for mobile (off-line) use.
Increase compression
• Uncheck
Use Button Settings
• Set the
Max Framerate
to 25%
• Set
Clip Quality
to 85%
Unchecking of DHCP does not stick on
reboot
When selecting Static IP connectivity always enter Default
Gateway. Otherwise the static IP settings will be erased on
reboot
Frozen dual image with ECG graph
stored as clip when printing and sending
to PACS
Frozen dual image with ECG graph stored as clip when
printing and sending to PACS.
It takes time to show patient list for
DICOM Read and Import
When there are multiple patient files on a USB device, the
system may take a longer than expected amount of time to
display the patient list when reading and importing DICOM
files.
Table 7-19 Connectivity Conditions (Continued)
Symptom Cause Solution