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Functional checks

LOGIQ C9 Series – Basic Service Manual

4-21

5482298-100 English Rev. 5

Functional checks

Overview

In this section, the functional checks for are described.
Functional checks are used to verify that the product works as
intended. Functional checks may also be used during
troubleshooting.

Contents in this Section

Preparation

Turn on power to LOGIQ C9 Series. For detailed description,
See ‘Power ON/Boot Up’ on

page 4-5 for more information.

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Summary of Contents for LOGIQ C9 Series

Page 1: ...GE Technical Publication LOGIQ C9 Series Basic Service Manual Direction Number 5482298 100 English Rev 5 All Material Copyright 2014 2017 by General Electric Company Inc All Rights Reserved...

Page 2: ...em Copyright 2014 2017 General Electric Company GE Medical Systems a General Electric Company going to market as GE Manufacturer GE Medical Systems China Co Ltd No 19 Changjiang Road WuXi National Hi...

Page 3: ...ve or in the USA call the GE Ultrasound Clinical Answer Center at 1 800 682 5327 or 1 262 524 5698 Revision Date YYYY MM DD Reason for change Rev 1 2014 01 09 Initial Release Rev 2 2014 03 11 Update f...

Page 4: ...i 2 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Important precautions Translation policy...

Page 5: ...LOGIQ C9 Series Basic Service Manual i 3 5482298 100 English Rev 5...

Page 6: ...i 4 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 7: ...LOGIQ C9 Series Basic Service Manual i 5 5482298 100 English Rev 5...

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Page 9: ...LOGIQ C9 Series Basic Service Manual i 7 5482298 100 English Rev 5...

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Page 11: ...LOGIQ C9 Series Basic Service Manual i 9 5482298 100 English Rev 5...

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Page 13: ...LOGIQ C9 Series Basic Service Manual i 11 5482298 100 English Rev 5...

Page 14: ...hin this 14 day period Certified electrical contractor statement For USA Only All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment s...

Page 15: ...cific information listing the system type manual title part number revision number page number and suggestion details Mail the information to GE Medical Systems China Co Ltd No 19 Changiang Road Wuxi...

Page 16: ...y requirements refer to Chapter 1 in the Service Manual DANGER DANGEROUS VOLTAGES CAPABLE OF CAUSING DEATH ARE PRESENT IN THIS EQUIPMENT USE EXTREME CAUTION WHEN HANDLING TESTING AND ADJUSTING WARNING...

Page 17: ...plicated in any form in whole or in part without prior written permission of GE GE may revise this publication from time to time without written notice Trademarks All products and their name brands ar...

Page 18: ...i 16 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 19: ...3 LOGIQ C9 Series models covered by this manual 1 5 Important conventions Conventions used in book 1 6 Standard hazard icons 1 8 Product icons Labels locations Safety considerations Contents in this s...

Page 20: ...ound system and EchoPAC PC in same room 2 18 Networking setup requirements 2 18 Environmental Dangers Patient Vicinity UL60601 1 USA 2 22 Patient Environment IEC60601 1 and ANSI AAMI ES60601 1 2 23 Ch...

Page 21: ...tents in this Section 3 40 User s Manual s 3 40 Product Locator Installation Card 3 41 Chapter 4 General Procedures and Functional Checks Overview Purpose of this chapter 4 2 Contents in this chapter...

Page 22: ...Chapter 5 Components and Functions Theory Overview Contents in this chapter 5 2 Block Diagram and Theory General Information 5 3 Top Console 5 3 Block Diagram 5 4 Software Diagram 5 6 Power Diagram O...

Page 23: ...ng shipping probes and repair parts 8 4 Disassembly Re assembly Warning and Caution 8 5 Tools needed for servicing LOGIQ C9 Series 8 6 Overview of LOGIQ C9 Series 8 7 Body Assy 8 9 Air Filter Cleaning...

Page 24: ...maintenance 10 11 System maintenance Preliminary checks 10 12 Functional checks 10 13 Physical inspection 10 15 Optional Diagnostic Checks 10 16 Probe maintenance 10 17 Electrical safety tests Safety...

Page 25: ...0 English Rev 5 Chapter 1 Introduction This chapter describes important issues related to safely servicing the Ultrasound system The service provider must read and understand all the information prese...

Page 26: ...verview on page 1 3 Important conventions on page 1 6 Product icons on page 1 10 Labels locations on page 1 11 Safety considerations on page 1 12 Dangerous procedure warnings on page 1 20 Lockout Tago...

Page 27: ...Legal notes and the Table of Contents TOC An Index has been included after Chapter 10 Table 1 1 Contents in this manual Chapter number Chapter title Description 1 Introduction Contains a content summ...

Page 28: ...lacement procedures Provides disassembly procedures and reassembly procedures for all changeable FRU 9 Renewal Parts Contains a complete list of replacement parts for LOGIQ C9 Series 10 Care Maintenan...

Page 29: ...t otherwise specified the contents of this manual applies to all LOGIQ C9 Series models Table 1 2 LOGIQ C9 Series Model Designations Model Number Description System SW 5489329 LOGIQ C9 Premium for Chi...

Page 30: ...ument are described next Model designations This manual covers the LOGIQ C9 Series Ultrasound systems listed in LOGIQ C9 Series models covered by this manual on page 1 5 Icons Pictures or icons are us...

Page 31: ...used to provide important information about an item or a procedure NOTE Be sure to read the notes the information contained in a note can often save you time or effort DANGER Danger is used to indica...

Page 32: ...n as seen throughout this chapter In addition to text several different graphical icons symbols may be used to make you aware of specific types of hazards that could possibly cause harm Even if a symb...

Page 33: ...thers icons make you aware of specific procedures that should be followed Be sure to read the notes the information contained in a note can often save you time or effort Table 1 4 Standard Icons that...

Page 34: ...C9 Series Basic Service Manual 5482298 100 English Rev 5 Product icons It is important to refer to the current revision of the Ultrasound system s User Manual for a full list of product labels prior...

Page 35: ...eries Basic Service Manual 1 11 5482298 100 English Rev 5 Labels locations It is important to refer to the current revision of the Ultrasound system s User Manual for a full list of product labels pri...

Page 36: ...n this manual violates safety standards of design manufacture and intended use of the equipment Human Safety Operating personnel must not remove the system covers Servicing should be performed by auth...

Page 37: ...WARNING Explosion Warning DO NOT operate the equipment in an explosive atmosphere Operation of any electrical equipment in such an environment constitutes a definite safety hazard WARNING DO NOT subst...

Page 38: ...ight on the OP panel on off button will turn off Ultrasound System components may be energized Always refer to the Ultrasound system s Proprietary Service Manual for LOTO warnings and cautions WARNING...

Page 39: ...G Never use a probe that has fallen to the floor Even if it looks OK it may be damaged WARNING When the Ultrasound system is raised for a repair or moved along any incline use extreme caution since it...

Page 40: ...nobody touches the console arm when moving the operator panel CAUTION Do not move the Ultrasound system if the Operator Panel is in unlocked position CAUTION Do not transport LOGIQ C9 Series in a veh...

Page 41: ...se Lock the wheels brake Ensure that the system is firmly secured while inside the vehicle Secure system with straps or as directed otherwise to prevent motion during transport Prevent vibration damag...

Page 42: ...connected to an electrical ground The Ultrasound system is equipped with a three conductor AC power cable This must be plugged into an approved electrical outlet with safety ground The power outlet u...

Page 43: ...adation to the housing cable strain relief lens seal connector pins locking mechanism Do not use a damaged or defective probe Never immerse the probe connector or adapter into any liquid The system ha...

Page 44: ...e removed from an operating LOGIQ C9 Series some metal surfaces may be warm enough to pose a potential heat hazard if touched even while in shutdown mode WARNING Explosion Warning DO NOT operate the e...

Page 45: ...ut Devices 6 Control all stored and residual energy 7 Verify isolation All potentially hazardous stored or residual energy is relieved WARNING Energy Control and Power Lockout for LOGIQ C9 Series When...

Page 46: ...regulated medical waste for transportation purposes and must be transported as a hazardous material NOTE The USER SERVICE staff should dispose of all the waste properly per federal state and local was...

Page 47: ...EMI and can be radiated through space or conducted over interconnecting power of signal cables In addition to electromagnetic energy EMC also includes possible effects from electrical fields magnetic...

Page 48: ...on point located on the rear of the Ultrasound system near the power connector Follow general guidelines for handling of electrostatic sensitive equipment WARNING Risk of electrical shock Ultrasound s...

Page 49: ...or appropriate support resource as listed below Before you call identify the following information and acquire image Alt D to send to the Customer Care team 1 System ID serial number 2 Software versio...

Page 50: ...0732 Latin America Service Application Support 1 800 321 7937 1 262 524 5698 Europe OLC EMEA GE Ultraschall Deutschland Gmbh Co KG Beethovenstra e 239 Postfach 11 05 60 D 42655 Solingen Germany OLC EM...

Page 51: ...ntative AUTHORIZED REPRESENTATIVE TELEPHONE FAX NUMBER The location of the CE marking is shown in the Safety chapter of the User manual Authorized EU Representative European registered place of busine...

Page 52: ...Introduction 1 28 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 53: ...0 English Rev 5 Chapter 2 Site Preparations This chapter provides the information required to plan and prepare for the setup of an Ultrasound system Included are descriptions of the facility and elect...

Page 54: ...C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview Contents in this chapter Overview on page 2 2 General Ultrasound system requirements on page 2 3 Facility needs on page 2 12 Environm...

Page 55: ...nmental requirements If the Ultrasound system is very cold or hot When unpacking the Ultrasound system allow the temperature of the Ultrasound system to stabilize before powering up The following tabl...

Page 56: ...t be turned off Table 2 2 System Environmental Requirements Operational Storage Transport 16hrs Temperature 10 40 C 50 104 F 5 50 C 23 122 F 5 50 C 23 122 F Humidity 30 80 non condensing 10 90 non con...

Page 57: ...room NOTE Each person in the room places an additional 300 BTU h demand on the cooling system Lighting Bright light is needed for Ultrasound system installation updates and repairs However operator an...

Page 58: ...Ultrasound outlet Sites with a mains power system without a defined Neutral The dedicated line shall consist of one phase two lines not shared with any other circuit and a full size ground wire from...

Page 59: ...ation must meet all current local state and national electrical codes Unit power plug If the Ultrasound system arrives without a power plug or with the wrong plug you must contact your GE dealer or th...

Page 60: ...000 4 11 Voltage dips short interruptions and voltage variations on mains supply 5 T 95 dip for 0 5 cycle 5 T 95 dip for 0 5 cycle Mains power quality should be that of a typical commercial or hospita...

Page 61: ...tallation Possible EMI sources should be identified before the Ultrasound system is installed Electrical and electronic equipment may produce EMI unintentionally as the result of a defect Some of thes...

Page 62: ...terfere with the ultrasound signals Replace broken Radio Frequency gaskets If more than 20 or a pair of the fingers on an Radio Frequency gasket are broken replace the gasket Do not turn on the Ultras...

Page 63: ...reparation checks as soon as possible if possible six weeks before delivery to allow enough time to make any changes CAUTION Ensure that the probe face temperature does not exceed the normal operation...

Page 64: ...n Purchaser responsibilities on page 2 13 Required facility needs on page 2 14 Desirable features on page 2 15 Minimal floor plan suggestion on page 2 16 Recommended floor plan suggestion on page 2 17...

Page 65: ...ucts involved and the accompanying electrical installations are highly sophisticated and special engineering competence is required All electrical work on these products must comply with the requireme...

Page 66: ...the Ultrasound system Sites with a mains power system with defined Neutral and Live The dedicated line shall consist of one phase a neutral not shared with any other circuit and a full size ground wir...

Page 67: ...are within 2 m 6 5 ft of each other with peripheral within 1 m of the unit to connect cables Power outlets for other medical equipment Power outlets for test equipment within 1 m 3 2 ft of Ultrsound...

Page 68: ...es 2 Film Viewer 3 Counter Top Sink with hot and cold water and Supplies Storage 4 Linen Supply 5 Probes Supplies 6 Examination Table 1930 x 610 mm 76 x 24 inches 7 Footswitch 8 Stool 9 Ultrasound sys...

Page 69: ...ink with hot and cold water 6 Overhead Lights Dimmer Dual Level Lighting bright and dim 7 Emergency Oxygen 8 Suction Line 9 Ultrasound system 10 Dedicated Power Outlet Circuit Breaker protected and ea...

Page 70: ...etup requirements Stand alone Ultrasound system without network connection None Scanner connected to hospital s network Supported networks 10 100 Mbit Ethernet DICOM network option InSite requirements...

Page 71: ...tient information over a hospital network Examples of DICOM services include the transfer of images to workstations for viewing or transferring images to remote printers As an added benefit transferri...

Page 72: ...ere are no spaces in any field of the form See Entries must include A host name local port number AE Title IP address and Net Mask for the Ultrasound system The IP addresses for the default gateway an...

Page 73: ...Facility needs LOGIQ C9 Series Basic Service Manual 2 21 5482298 100 English Rev 5 DICOM option setup requirements continued Figure 2 4 Worksheet for DICOM Network Information...

Page 74: ...lets or providing the device with extra protective earth will be required in order to meet UL60601 1 and IEC60601 1 IEC60601 1 1 standards for electrical leakage 2 12 20DV UL60601 1 2003 In area in wh...

Page 75: ...n which medical diagnosis monitoring or treatment is carried out It is very difficult to attach unique dimensions to the PATIENT ENVIROMENT In practice a distance of 2 5 m 8 2 ft above the floor on wh...

Page 76: ...Site Preparations 2 24 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 77: ...stall LOGIQ C9 Series system Included is a procedure that describes how to receive and unpack the equipment and how to file a damage or loss claim How to prepare the facility and unit of the actual in...

Page 78: ...erview on page 3 2 Setup reminders on page 3 3 Receiving and unpacking the equipment on page 3 6 Preparing for setup on page 3 18 Completing the setup on page 3 19 System Configuration on page 3 22 Pe...

Page 79: ...ith optional equipment may take slightly longer Setup warnings DANGER WHEN USING ANY TEST INSTRUMENT THAT IS CAPABLE OF OPENING THE AC GROUND LINE I E METER S GROUND SWITCH IS OPEN DON T TOUCH THE ULT...

Page 80: ...it to acclimate before you turn it on It requires one hour for each 2 5 C increment it s temperature is below 10 C or above 40 C The following table describes guidelines for reaching operational tempe...

Page 81: ...s should be fully read and understood before operating the LOGIQ C9 Series and kept near the Ultrasound system for quick reference CAUTION Acoustic Output Hazard Although the ultrasound energy transmi...

Page 82: ...ge 3 7 Unpacking the LOGIQ C9 Series on page 3 12 Warnings for receiving and unpacking GENERIC CRT VERSION CAUTION Two people are needed to unpack the Ultrasound system because of its weight Attempts...

Page 83: ...ge even if the package itself is undamaged To make it easier to detect if the handling during transportation has been improper a set of Tilt indicator has been attached to the transportation box Recei...

Page 84: ...ES continue with the instructions in Damage in transportation on page 3 11 If NO continue with the next step 2 Is the Tilt Indicator red colored inside the middle of the indicator If YES The Tilt Indi...

Page 85: ...Tilt indicator The Tilt indicator has been attached to the transportation box as illustrated in the figure below Figure 3 1 Tilt indicator 1 Tilt Indicator NOTE Before cutting the straps check Tilt Ta...

Page 86: ...an activated tilt indicator label there is high degree of certainty it tipped 89 degrees or more from horizontal during shipment An activated tilt indicator label does not indicate if the package was...

Page 87: ...rier Whether noted or concealed damage MUST be reported to the carrier immediately upon discovery or in any event within 14 days after receipt and the contents and containers held for inspection by th...

Page 88: ...ge or shortage occurs contact the address shown in Chapter 1 CAUTION Please carefully unpack the system and do not dispose the package of LOGIQ C9 Series so that it can be reused for service Table 3 5...

Page 89: ...Manual 3 13 5482298 100 English Rev 5 3 Remove the top cover 4 Open the four plastic locks Note Rotate the inside plastic lock counterclockwise to remove it and then remove the outside lock Table 3 5...

Page 90: ...rvice Manual 5482298 100 English Rev 5 5 Remove the outside shipping box 6 Remove the dust bag from the unit and remove the foam in the front of the control panel Table 3 5 Unpacking the LOGIQ C9 Seri...

Page 91: ...und the LOGIQ C9 Series from the unit Note To avoid damaging the unit please use a pair of scissors instead of the knife 8 Remove the foams between the LCD and control panel 9 Loosen the tie down stra...

Page 92: ...ramp and attach it to the Pallet base on the rear side of the LOGIQ C9 Series 11 Pull the LOGIQ C9 Series down the Pallet base ramp Note Remember to pull the LOGIQ C9 Series from the back for safer t...

Page 93: ...erials for LOGIQ C9 Series are recyclable The Transportation Box is made of spruce or similar material PHYTOSANITARY CERTIFICATE included in all shipments to The People s Republic of China Lever locki...

Page 94: ...tem has been damaged please refer to Damage in transportation on page i 12 in the beginning of this manual EMI protection The LOGIQ C9 Series has been designed to minimize the effects of Electro Magne...

Page 95: ...tions on the I O Rear Panel on page 3 21 Connecting probes on page 3 21 Powering the system on page 3 21 System specifications System requirements verification Verify that the site meets the requireme...

Page 96: ...al specifications for LOGIQ C9 Series In the table below the electrical specifications for LOGIQ C9 Series includes monitor and on board peripherals WARNING Connecting a LOGIQ C9 Series to the wrong v...

Page 97: ...ements of the valid version of IEC60601 1 If in doubt consult the technical service department or your local representative for GE Healthcare Connect Ethernet Connect the network cable to the Ethernet...

Page 98: ...o configure the LOGIQ C9 Series Contents in this section LOGIQ C9 Series configuration For complete instructions refer to the lastest revision of the LOGIQ C9 Series Basic User Manual Chapter 16 Infor...

Page 99: ...ls Installation Overview This section describes how to install and configure the peripherals validated for the LOGIQ C9 Series For LOGIQ C9 Series peripheral list please refer to Peripheral on page 9...

Page 100: ...ls furnished with B W Printer Item Description Quantity Note 1 Sony UP D897 MD Printer 1 2 Paper Roll 1 3 USB cable 1 Table 3 9 Materials furnished with Color USB Printer Item Description Quantity Not...

Page 101: ...al Footswitch 3 Pedal Footswitch Table 3 12 Materials furnished with the USB 2 0 HDD Item Description Quantity Note 1 USB 2 0 HDD 1 2 USB Cable 1 Table 3 13 Materials furnished with the Footswitch Ite...

Page 102: ...B W Printer Installation Procedure NOTE The printer driver is customized for the LOGIQ C9 Series at the factory you do not need to change the settings 1 Place the device in a suitable place 2 Connect...

Page 103: ...TE After selecting the printer the field turns white 7 Set the following parameters in Properties Rows 3 Columns 2 Orientation Portrait Right Margin mm 10 8 Type the printer name in the Name field NOT...

Page 104: ...Service Manual 5482298 100 English Rev 5 Installation Procedure continued 12 If you want to assign this printer to the Standard Print Button on the Active Image Screen select this printer at the Acti...

Page 105: ...One person 5 min Preparations 1 Unpack the Sony UP D25MD Printer Installation Procedure 1 Place the device in a suitable place 2 Connect power cord and USB Cable on the Printer 3 Connect the power cor...

Page 106: ...ootswitch Installation Tools No special tools needed Manpower One person 5 min Preparations 1 Unpack the Footswitch 2 Ensure no physical damage Installation Procedure 1 Connect the Footswitch to the U...

Page 107: ...supports these configurations No Function Rec Pause Freeze Next Heartcycle Prev Heartcycle Print 1 Print 2 Update Next Step Scan Assistant Previous Step Scan Assistant Scan Assistant Pause Resume or M...

Page 108: ...5 USB2 0 HDD Installation Tools No special tools needed Manpower One person 5 min Preparations 1 Unpack the USB2 0 HDD 2 Ensure no physical damage Installation Procedure 1 Connect the USB2 0 HDD to th...

Page 109: ...100 English Rev 5 ECG Installation Tools No special tools needed Manpower One person 5 min Preparations 1 Unpack the ECG 2 Ensure no physical damage Installation Procedure 1 Connect the ECG to the US...

Page 110: ...dress subnet mask default gateway and network speed For automatic assignment of IP address subnet mask and default gateway select DHCP Note If possible set the LOGIQ C9 Series netwoek Speed to match t...

Page 111: ...the LOGIQ C9 Series AE stands for Application Entity DICOM services use this to identify the LOGIQ C9 Series AE title is case sensitive This title may containn the Computer Name from the TCP IP page i...

Page 112: ...Add The system creates a device called NewDevice 2 Change the name to one of your choosing 3 Enter the IP address of the device 4 Save your changes and then press Ping A Smiley Face indicates success...

Page 113: ...ve already setup the device in the Device tab in How to Setup and Use a DICOM Image Storage Service on page 3 37 2 From the Slect Service Type to add drop down menu select DICOM Image Storage and pres...

Page 114: ...ith your local GE Ultrasound representative to get the latest information 1 Power on the system NOTE Keep the power cord connection during the installation 2 After the power up sequence is complete se...

Page 115: ...the system after each installation if several option keys are installed at one time Select Cancel for the first several times and select OK after the last installation to activate all the changes 5 Af...

Page 116: ...em documentation This ensures that all relevant safety and user information is available during the operation and service of the complete Ultrasound system Contents in this Section User s Manual s on...

Page 117: ...c Service Manual 3 41 5482298 100 English Rev 5 Product Locator Installation Card NOTE The Product Locator Installation Card shown may not be the same as the provided Product Locator card Figure 3 15...

Page 118: ...System Setup 3 42 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 119: ...1 5482298 100 English Rev 5 Chapter 4 General Procedures and Functional Checks This chapter provides procedures for quickly checking major functions of the LOGIQ C9 Series and diagnostics instruction...

Page 120: ...nctions of the scanner and diagnostics instructions using the built in service software Contents in this chapter Overview on page 4 2 General procedures on page 4 3 Functional checks on page 4 21 Powe...

Page 121: ...and cooling purposes WARNING Energy Control and Power Lockout for LOGIQ C9 Series When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts 1 Follow LOCK O...

Page 122: ...Logging on to LOGIQ C9 Series as ADM on page 4 10 Service Key Dongle HASP on page 4 11 Exit to Windows Desktop from the LOGIQ C9 Series application software on page 4 13 Removable media on page 4 15...

Page 123: ...ICH HAS THE PROTECTIVE GROUNDING CONNECTOR DANGER NEVER USE A THREE TO TWO PRONG ADAPTER THIS DEFEATS THE SAFETY GROUND DANGER ENSURE THAT THE POWER CORD AND PLUG ARE INTACT AND THAT THE POWER PLUG IS...

Page 124: ...ack so that the unit can be moved slightly 3 Verify that the power cable is without any visible scratches or any sign of damage 4 Verify that the on site mains voltage is within the limits indicated o...

Page 125: ...Processor c Back End Processor and rest of scanner starts with the sequence listed in the next steps d Back End Processor is turned ON and starts to load the software e The Start Screen is displayed o...

Page 126: ...Figure 4 1 System Exit Window Logoff Use this button to log off the current user The system remains ON and ready for a new user to log on If the Logoff button is dimmed it indicates that no user is lo...

Page 127: ...indows Desktop NOTE If you need to restart LOGIQ C9 Series when logged on to the Windows Desktop ensure that you do a complete power down Shut Down This is required to power up the Front End Processor...

Page 128: ...d login Cancel Cancel login As default two users are defined USR and ADM USR If you log on as USR you will have access to do set up tasks that a user may need to do during daily use As default no pass...

Page 129: ...veral USB ports to choose between There are USB ports besides the touch screen and on the front and rear panel of the system 3 Power ON the unit If a Service Dongle is plugged in a Maintenance Access...

Page 130: ...rify the password The Start Application dialog will be displayed Figure 4 5 Start Application dialog NOTE Install SW button is only enabled if there is an Application software disk in the DVD drive 7...

Page 131: ...o exit to the Windows Desktop when the application software is running The Service Dongle must be plugged in if not See Service Key Dongle HASP on page 4 11 for more information 1 On the alphanumeric...

Page 132: ...sic Service Manual 5482298 100 English Rev 5 Exit to Windows Desktop from the LOGIQ C9 Series application software continued 3 Select Yes to continue Figure 4 9 Warning Message 4 Be ready to select Ma...

Page 133: ...ows This will display the Windows Desktop on the screen Figure 4 11 Maintenance dialog NOTE If you need to restart ensure that you do a complete power down Shut Down This is required to power up the F...

Page 134: ...and Biometry pages can be saved on an DVD R disk or USB memory device for reloading on the system NOTE Presets should NOT be saved on the same DVD R disk or USB memory device as images The Archive Men...

Page 135: ...ading Presets from an DVD R disk or USB memory device 1 Insert the DVD R disk with the archived Presets into the DVD RW 2 Access to Utility System Backup Restore The Restore sheet will be shown on the...

Page 136: ...int the PDF files from the Manual CD ROM 1 Insert the CD R disk CD ROM into the CD drive on a PC or Laptop with Adobe Acrobat Reader 2 Follow the instructions on the screen to display the manual of ch...

Page 137: ...l outlet Disconnect all probes and external I O cabling Remove the Operator Panel Lower and place it on a clean surface with the front down Follow these links if you need more information See Power of...

Page 138: ...m 2 Rotate the dust gasket counterclockwise until it can be removed from the keyboard Figure 4 13 Remove the retainer 3 Separate the trackball and the gasket Wipe off any oil or dust from the trackbal...

Page 139: ...tion the functional checks for are described Functional checks are used to verify that the product works as intended Functional checks may also be used during troubleshooting Contents in this Section...

Page 140: ...General Procedures and Functional Checks 4 22 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Basic Controls Operator Panel Figure 4 14 Control Panel Map...

Page 141: ...e bottom of the Touch panel there are five combination rotary push buttons The functionality of these rotaries changes depending upon the currently displayed folder page 1 Power On Off Switch 2 Patien...

Page 142: ...but not resting on the floor CAUTION TAKE THE FOLLOWING PRECAUTIONS WITH THE PROBE CABELS KEEP AWAY FROM THE WHEELS DO NOT BEND DO NOT CROSS CABLES BETWEEN PROBES Table 4 1 Probe and Connectors Check...

Page 143: ...w the steps below to verify that Brakes and Direction Locks function as intended 1 Press the right pedal to engage the front wheel brakes Apply a pressure on the scanner to verify that the brakes work...

Page 144: ...upply Refer to if you appear to have a problem that may be related to the Power Supplies Power Supply Adjustment There are no adjustments on the power supply The DC Power is self regulated If a voltag...

Page 145: ...g the scanner to customer for use Software Configuration Checks Table 4 2 Software Configuration Checks Step Task to do Notes 1 Verify Date and Time is correct 2 Verify that Location Hospital Name is...

Page 146: ...General Procedures and Functional Checks 4 28 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Site Log Table 4 3 Site Log DATE SRVICE PERSON PROBLEM COMMENTS...

Page 147: ...98 100 English Rev 5 Chapter 5 Components and Functions Theory This chapter explains LOGIQ C9 Series s system concepts component arrangement and subsystem functions It also describes the power distrib...

Page 148: ...heory 5 2 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview Contents in this chapter Overview on page 5 2 Block Diagram and Theory on page 5 3 Power Diagram on page 5 7 Common Se...

Page 149: ...orming system that can handle up to 128 elements linear probes Signal flow from the Probe Connector Panel to the Front End to the Mid Processors and Back End Processor and finally to the LCD and perip...

Page 150: ...Components and Functions Theory 5 4 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Block Diagram Figure 5 1 LOGIQ C9 Series System Block Diagram...

Page 151: ...to board connector And it provides signals to relay board and MST board respctively APSTRSF is a power supply board in LOGIQ C9 Series it accepts power from APS module and ACDC adapter Under the PWMS...

Page 152: ...Components and Functions Theory 5 6 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Software Diagram Figure 5 2 Software Diagram...

Page 153: ...no main power switch located on this power pack AC Power The mains cord has plugs in one side end A male plug connects to the mains outlet on site The mains voltage is routed to the AC power pack thr...

Page 154: ...100 English Rev 5 Common Service Platform Introduction The Service Platform contains a set of software modules that are common to all PC backend ultrasound and cardiology systems The Common Service P...

Page 155: ...ies Basic Service Manual 6 1 5482298 100 English Rev 5 Chapter 6 Service Adjustments This chapter describes how to test and make adjustments to the LOGIQ C9 Series You can use these to test the system...

Page 156: ...Service Adjustments 6 2 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview Contents in this chapter Overview on page 6 2 LCD Monitor adjustments on page 6 3...

Page 157: ...r how to adjust the LCD Monitor Position Brightness and Contrast Factory Reset of LCD settings The LCD Brightness and Contrast adjust buttons are at the right side bottom of LCD Figure 6 1 LCD Brightn...

Page 158: ...5 Factory Reset of LCD settings continued To reset all the settings to factory default settings 1 Press Right key once to activate the main menu 2 Press Right key to select the System icon Then Press...

Page 159: ...s Basic Service Manual 6 5 5482298 100 English Rev 5 Touch Panel Touch Panel Resolution NOTE After the system is powered on if the touch panel resolution is changed and the touch panel does not work p...

Page 160: ...Service Adjustments 6 6 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Control Panel adjustment Please refer to User Manual for how to adjust LCD Panel...

Page 161: ...Diagnostics Troubleshooting This chapter describes how to setup and run the tools and software that help maintain image quality and system operation Very basic host system and board levels are run whe...

Page 162: ...ting 7 2 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview Contents in this chapter Overview on page 7 2 Gathering Trouble Data on page 7 3 Screen Capture on page 7 6 Network Con...

Page 163: ...turer for analysis There are different options to acquire this data that would give different results Collect Vital System Information The following information is necessary in order to properly analy...

Page 164: ...esets and the following logs Keyboard Shadow Log Error Logs Crash Log Power Supply Temperature NOTE Power Supply and Temperature logs are not currently being updated by the LOGIQ C9 Series This Alt D...

Page 165: ...cts from compression To save log files and an image snapshot press Alt D select the save logs function and fill in the form Use a USB flash drive or CD R to store the log s When you fill out the form...

Page 166: ...factory default print key to accomplish a secondary screen capture However customer may have customize Print Keys or Store key function Therefore screen capture should involve the following steps 1 C...

Page 167: ...ed settings Figure 7 2 Connectivity Button screen 5 In the Destinations section record the service that is displayed 6 In the Physical Print Buttons section record the parameters related to the servic...

Page 168: ...ring a Screen The following is a generic process to capture any screen from the scanner 1 Navigate to and display the image screen to be captured 2 Press P1 This will place a snapshot of the screen on...

Page 169: ...ing a Screen continued 3 Select and highlight the snapshot to be stored 4 Select Save As Icon on the right side of the image screen Figure 7 4 Menue Save As 5 A Save dialog box will be opened Choose t...

Page 170: ...d Record the P1 Key Function on page 7 7 Refer to Figure 7 2 on page 7 7 1 Seclect Utility on the control panel 2 Select Connectivity Button 3 In the Physical Print Buttons field select Print1 4 In th...

Page 171: ...ptive Mode Allows you to enable or disable disruptive mode troubleshooting System Shutdown Allows for system shutdown from diagnostic menu Select to Restart System or Shutdown System Also select to re...

Page 172: ...Diagnostics Essential Test Hard Drive Long Hard Drive Short Memory Network Adapter System Board Video PC Diagnostics Interactive Tests AVI Playback Keyboard Microphone Monitor Sound USB Ports Restart...

Page 173: ...tility Connectivity TCP IP in IP settings window check Enable DHCP and select the proper network speed in Network Speed Figure 7 6 Enable DHCP NOTE If user wants to setup static IP address uncheck Ena...

Page 174: ...Rev 5 Network Configuration continued 3 Select Save and a popup window displays Select OK to restart the system and activate the changes Figure 7 8 System Restart inquiry dialog 4 After the system re...

Page 175: ...5482298 100 English Rev 5 Chapter 8 Replacement Procedures This chapter describes how to remove and install or replace modules and subsystems in the LOGIQ C9 Series It also includes instructions for i...

Page 176: ...Q C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview Contents in this chapter Overview on page 8 2 Warnings and important information on page 8 3 Disassembly Re assembly on page 8 5 Loa...

Page 177: ...east 30 seconds for capacitors to discharge as there are no test points to verify isolation 6 Remove disconnect the battery if present Ultrasound System components may be energized WARNING Because of...

Page 178: ...ipped from a clinic or site for example body coils or an ultrasound probe The purpose of the regulation is to protect employees in the transportation industry as well as the people who will receive or...

Page 179: ...RNING ONLY QUALIFIED SERVICE PERSONNEL SHOULD REMOVE ANY COVERS OR PANELS ELECTRICAL HAZARDS EXISTS AT SEVERAL POINTS INSIDE BECOME THOROUGHLY FAMILIAR WITH ALL HAZARDOUS VOLTAGES AND HIGH CURRENT LEV...

Page 180: ...mall Phillips Screwdriver 7 screw 5244775 2 Screw GB T820 2000 M3x8 Common Phillips Screwdriver 8 screw 5342274 4 Inch SScrew 6 32UNC Common Phillips Screwdriver 9 screw 5439265 246 Screw M4x10 Common...

Page 181: ...1 System Overview 1 1 LCD Monitor 2 Audio speaker 3 Touch Panel 4 Control panel 5 Control panel up down lever 6 Control Panel swivel lever 7 B W printer storage area 8 DVD R Drive 9 Probe connector p...

Page 182: ...cement Procedures 8 8 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview continued Figure 8 2 System Overview 2 1 LCD Assy 2 Neck Assy 3 Control Panel Assy 4 Body Assy 5 Power Box...

Page 183: ...Assy Figure 8 3 Bottom Assy Overview 1 Body Front Cover Assy 2 Body Back Cover Assy 3 Body Left Side Cover Assy 4 Body Right Side Cover Assy 5 Base Cover Assy NOTE Left Side here means the side which...

Page 184: ...mended the filters be cleaned every two weeks but the requirements will vary with environment Tools None Preparation Shut down the system and disconnect the power cord Needed Manpower 1 person 5 minut...

Page 185: ...cedure 1 Pull out the two air filters from both sides of the power box Figure 8 4 Pull out Air Filter 2 Dust the filter with a vacumm cleaner and or wash it with a mild soapy solution If washed rinse...

Page 186: ...tainer counterclockwise until it can be removed from the keyboard Figure 8 5 Remove the retainer 3 Separate the trackball and the retainer Wipe off any oil or dust from the trackball retainer and the...

Page 187: ...ges to a remote server or to removable media For instructions please see Disk management in the User Manual User Guide CAUTION An error or a power loss may occur Always backup the Patient Archive and...

Page 188: ...rom the following screens CAUTION An error or a power loss may occur Always backup the Patient Archive and the Presets System Configurations before loading the software In order to complete a successf...

Page 189: ...adapter is connected during system upgrade 1 Insert the Upgrade DVD labeled System Application Software in the DVD RW or insert the USB memory stick to the USB port of the system 2 Properly turn off t...

Page 190: ...sk To select a the complete disk will be loaded This option is recommended for application software upgrade NOTE When to select a to load complete disk please ensure that any patient data on the disk...

Page 191: ...will not boot up It is not recommended for application software upgrade because during upgrade process the data on the system would possibly be impacted NOTE If you upgrade the software from R1 0 x t...

Page 192: ...6 Input Yes or No and press Enter key to continue Figure 8 8 Confirmation on loading the system 7 System USB memory stick DVD will be loading Wait for the software installation to complete Typical ins...

Page 193: ...Software with USB memory stick DVD continued 8 After finish updating system remove the USB memory stick DVD and press any key to shut down the system NOTE If you don not remove the USB memory stick D...

Page 194: ...on check out Functional Check out 1 Power on LOGIQ C9 Series system and wait until system booting to main screen 2 Press Utility on the Touch Panel 3 Select the About button on the right Figure 8 11 U...

Page 195: ...load the Correct Preset Region NOTE After the system software loading completion please reload the correct preset region 1 Reboot the system 2 Select Utility General 3 In the Location portion select t...

Page 196: ...are activated and working 1 Reboot the system 2 Select Utility Admin System Admin 3 Ensure that all the installed option keys are displayed and the status of Options are valid The status Permanent mea...

Page 197: ...n is displayed on the right top location of the screen About the probe specification for intended use on LOGIQ C9 Series Plug in at least one of each type of the probes and check if each of the probes...

Page 198: ...ling DICOM devices is not incorporated in this manual To access the instruction about installing DICOM devices please refer to another manual Basic User Manual Please use the latest revision of this d...

Page 199: ...LOGIQ C9 Series Basic Service Manual 9 1 5482298 100 English Rev 5 Chapter 9 Renewal Parts This chapter lists the renewal parts available for the LOGIQ C9 Series...

Page 200: ...enewal Parts 9 2 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 Overview Contents in this chapter Overview on page 9 2 List of Abbreviations on page 9 3 Renewal Parts Lists on page 9 4...

Page 201: ...iations Table 9 1 List of Abbreviations ABBREVIATION DESCRIPTION 3D THREE DIMENSIONAL Assy ASSEMBLY FRU 1 Replacement part available in part hub FRU 2 Replacement part available from the manufacturer...

Page 202: ...r Pack Operator Console Assy The following figure illustrates what is the front side 1 left side 2 back Rear side 3 right side 4 of the system Figure 9 1 Operator Console Assy Table 9 2 ACDC Power Pac...

Page 203: ...99319 6 5 1 1 105 3Sp 5384875 3 2 1 1 106 4D3C L KTI195894 3 2 1 1 Table 9 4 Peripherals for LOGIQ C9 Series Item Part Number Description Qty FRU ECG module 200 5173040 ECG Assy with IEC cable 1 1 201...

Page 204: ...98164 E8CS reusable Biopsy Kit 1 1 213 E8385MJ E8CS Starter Kit 1 1 214 E8385MY E8CS Sterile Needle Guide 1 1 215 5178413 9L Biopsy Guide Starter Kit 1 1 216 5176499 11L Multi Biopsy Guide 1 1 217 H48...

Page 205: ...es Basic User Manual English 1 N 404 5453344 141 LOGIQ C9 Series Basic User Manual Simplified Chinese 1 N 405 5478150 100 LOGIQ C9 Series User Guide English 1 N 406 5478150 141 LOGIQ C9 Series User Gu...

Page 206: ...Renewal Parts 9 8 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 207: ...Maintenance This chapter describes Care and Maintenance on the Ultrasound system and peripherals These procedures are intended to maintain the quality of the Ultrasound system s performance Read this...

Page 208: ...n page 10 2 Warnings on page 10 3 Why do maintenance on page 10 4 Maintenance task schedule on page 10 6 Tools required on page 10 8 System maintenance on page 10 12 Electrical safety tests on page 10...

Page 209: ...TIOUS WHENEVER POWER IS STILL ON AND COVERS ARE REMOVED CAUTION Practice good ESD prevention Wear an anti static strap when handling electronic parts and even when disconnecting connecting cables CAUT...

Page 210: ...Quality Assurance Programs may require additional tasks and or inspections at a different frequency than listed in this manual Keeping records It is good business practice that ultrasound facilities m...

Page 211: ...sicists the supervising radiologist physician or appropriate designee Routine quality control testing must occur regularly The same tests are performed during each period so that changes can be monito...

Page 212: ...LOGIQ C9 Series and can best provide competent efficient service Contact GE for coverage information and or price for service The service procedures and recommended intervals shown in the Care and Mai...

Page 213: ...Annually Peripheral Leakage Current Checks See Notes Twice Annually Surface Probe Leakage Current Checks See Notes Twice Annually Endocavity Probe Leakage Current Checks See Notes Quarterly Annually...

Page 214: ...End 1 2 9 16 9 XL9974MM Xcelite hex Blade 2 5mm 9 44579 Wrench Open End 1 2 9 16 9 XL9975MM Xcelite hex Blade 3mm 9 45385 Pliers Arc Joint 7 inch 9 XL9976MM Xcelite hex Blade 4mm 9 45378 Pliers Slip J...

Page 215: ...de 5 32 inch 9 43499 1 2 inch Socket 1 4 inch drive 9 XL9926 Xcelite hex Blade 3 16 inch 9 4355 Flex Spinner 9 XL99764 Xcelite hex Blade 7 64 9 43523 Breaker 9 XL99964 Xcelite hex Blade 9 64 9 43531 6...

Page 216: ...unch Pin 1 4 inch 9 34374 3 8 inch Metric Socket Set 12 PT 9 42973 Cold Chisel 1 2 inch 9 44311 16mm Socket 12 pt 9 GH77 Center Punch Automatic 9 33485 Metal Socket Tray 9 GH890 File Handle Adj 9 3348...

Page 217: ...rge adjustable wrist strap 3M 2214 Small adjustable wrist strap 3M 3051 conductive ground cord Anti Static Vacuum Cleaner 46 194427P278 46 194427P279 120V 230V Safety Analyzer The safety Analyzer tool...

Page 218: ...asound system power on and verify that all fans and peripherals turn on Watch the displays during power up to verify that no warning or error messages are displayed Where applicable confirm that the b...

Page 219: ...be Elements Perform an Element Test on each probe to verify that all the probe elements and system channels are functional 6 Applicable Software Options Verify the basic operation of all optional mode...

Page 220: ...ary 3 Color Printer Verify hardcopy output of the Color video page printer Clean heads and covers if necessary 4 DICOM Verify that DICOM is functioning properly Send an image to a DICOM device 5 ECG V...

Page 221: ...for dents scratches or cracks 3 Input Power Refer to Mains cable inspection on page 10 14 4 Cables Connectors Check all internal cable harnesses and connectors for wear and secure connector seating P...

Page 222: ...erature log to see if there are any trends that could cause problems in the future 3 Check the Configuration Log update if needed 10 Power and System Status Indicators Check for proper operation of al...

Page 223: ...ilure to properly handle or maintain a probe may also void its warranty Any evidence of wear indicates the probe cannot be used Do a visual check of the probe pins and Ultrasound system sockets before...

Page 224: ...e of nitrile derived from vegetable starch to prevent allergic latex reactions CAUTION Failure to follow the prescribed cleaning or disinfection procedures will void the probe s warranty DO NOT soak o...

Page 225: ...THS ACCORDING TO THE HISTORICAL DATA ONLY TRAINED PERSONS ARE ALLOWED TO PERFORM THE SAFETY INSPECTIONS MENTIONED ABOVE DANGER TO MINIMIZE RISK OF ELECTRICAL SHOCK ONLY TRAINED PERSONS ARE ALLOWED TO...

Page 226: ...ables and strain relief at each end Inspect the transducer enclosure and lens for cracks holes and similar defects Test the system peripherals and probes for leakage current Excessive leakage current...

Page 227: ...or capacitors to discharge as there are no test points to verify isolation 6 Remove disconnect the battery if present Ultrasound System components may be energized CAUTION Compare all safety test resu...

Page 228: ...e 10 14 Type CF Applied Part Leakage Current Limits ECG Connections Country Normal Condition Open Ground Reverse Polarity Open Neutral Mains Applied All 0 1 mA 0 5 mA 0 5 mA 0 5 mA 5 0 mA Table 10 15...

Page 229: ...be reported to the hospital immediately and the receptacle should not be used Figure 10 1 Typical alternate outlet tester NOTE No outlet tester can detect the condition where the Neutral grounded supp...

Page 230: ...osed metal parts of the case The ground wire resistance should be less than 0 2 ohms Reference the procedure in the IEC60601 1 Figure 10 2 Ground continuity test DANGER ELECTRIC SHOCK HAZARD THE PATIE...

Page 231: ...lar test instrument its power plug may be inserted into the wall outlet and the equipment under test is plugged into the receptacle on the panel of the meter This places the meter in the grounding con...

Page 232: ...age 10 21 Record all data on the PM Inspection Certificate Table 10 16 Typical Data Sheet for enclosure Source Leakage Current Unit Power Tester Polarity Switch Tester Neutral or Ground Switch Test 1...

Page 233: ...e and test lead placement It is abnormal if no leakage current is measured If no leakage current is detected check the configuration of the test equipment Tools For needed tools see Tools required on...

Page 234: ...Procedure Using Probe Adapter Follow the Safety Analyzer tool instruction to test each transducer for leakage current The electrical Safety Analyzer tool should be calibrated and compliant with AAMI E...

Page 235: ...ss than the values shown in Table 10 13 on page 10 21 Record all data on the PM Inspection Certificate Table 10 17 Typical Data Sheet For Transducer Source Leakage Current Transducer Tested Unit Power...

Page 236: ...licable tighten all grounds Ensure star washers are under all ground studs Inspect wiring for bad crimps poor connections or damage Test the wall outlet verify it is grounded and is free of other wiri...

Page 237: ...rect probe type in the appropriate space on the check list If excessive leakage current is slot dependent inspect the system connector for bent pins poor connections and ground continuity If the probl...

Page 238: ...N r e m o t s u C Date Performed Warranty C ontract HBS System Type e t a D e r u t c a f u n a M r e b m u N l a i r e S r e b m u N l e d o M r e b m u N l a i r e S r e b m u N l e d o M t a m r o...

Page 239: ...D O I l a n r e t x E n o i t c n u F e d o M F C s r o t c e n n o C d n a s e l b a C n o i t c n u F e d o M M Applicable Software Opti l a r e h p i r e P d e v o r p p A E G s n o s DVD RW Printe...

Page 240: ...easured OK Comments Outlet correct ground and wiring config System ground continuity Chassis source leakage current probe Chassis source leakage current wheel Chassis source leakage current monitor Pa...

Page 241: ...al 2 ground continuity Peripheral 3 leakage current Peripheral 3 ground continuity Table 10 18 Electrical safety tests log Continued Electrical test performed Max value allowed Value measured OK Comme...

Page 242: ...Care and Maintenance 10 36 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5...

Page 243: ...ance 1 25 phone numbers 1 26 customer order verification 3 18 customer provided prerequisite 8 13 D damage in transportation 3 11 damage in transport i 12 dangerous procedure warnings 1 20 data networ...

Page 244: ...t is very cold or hot 2 3 important precautions i 2 InSite network requirements 2 18 installation see system setup 3 1 installation warnings see setup warnings 3 3 introduction chapter 1 1 1 L labels...

Page 245: ...shipping returning probes and repair parts 1 22 shock and tilt indicators position 3 9 shock indicator 3 7 site preparations 2 1 time and manpower requirements 2 11 software loading 8 13 software hard...

Page 246: ...Index 4 LOGIQ C9 Series Basic Service Manual 5482298 100 English Rev 5 chassis fails 10 30 ECG fails 10 31 new unit 10 31 peripheral fails 10 31 probe fails 10 31 still fails 10 31...

Page 247: ...GE...

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