Consumer S
uppor
t
Tr
oubleshooting Tips
Car
e and Cleaning
Operating
Instructions
Safety Instructions
Troubleshooting Tips
Before you call for service…
Problem
Possible Causes
What To Do
Display flashes “bAd”
The installed connection
•
Contact installer or electrician to correct miswire.
then “linE” with a
from the house to the unit
loud tone
is miswired.
Display goes blank
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
blown, or the circuit breaker
tripped.
The clock is turned off from
•
See the
Using the clock and timer
and/or the
Energy
showing in the display.
Saver Mode
section.
Display flashes
Power failure.
•
Reset the clock.
Unable to get the
Oven control pads were
•
The
Bake
and
Broil Hi/Lo
pads must be touched
display to show “SF”
not pressed properly.
at the same time and held for 3 seconds.
Power outage,
Power outage or surge.
•
Reset the clock. If the oven was in use, you must reset
clock flashes
it by touching the
Clear/Off
pad, setting the clock
and resetting any cooking function.
“Burning” or “oily”
This is normal in a new oven
•
To speed the process, set a self-clean cycle for a
odor emitting from
and will disappear in time.
minimum of 3 hours. See the
Using the self-cleaning
the vent
oven
section.
Strong odor
An odor from the insulation
•
This is temporary.
around the inside of the
oven is normal for the first
few times the oven is used.
Drawer does not slide
The drawer is out of
•
Fully extend the drawer and push it all the way in.
smoothly or drags
alignment.
See the
Care and cleaning of the range
section.
Drawer is overloaded or load
•
Reduce weight. Redistribute drawer contents.
is unbalanced.
Warming/lower oven
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
drawer will not work
blown, or the circuit breaker
tripped.
Controls improperly set.
•
See the
Warming drawer
section.
Excessive condensation
Liquid in drawer.
•
Remove liquid.
in the drawer
Uncovered foods.
•
Cover food with lid or aluminum foil.
Temperature setting too high.
•
Reduce temperature setting.
Food dries out in the
Moisture escaping.
•
Cover food with lid or aluminum foil.
warming/lower oven
Drawer not fully closed.
•
Push drawer in until latch engages.
drawer
Fan Noise
A convection fan will turn on
•
This is normal operation of the convection fan.
for 10 seconds during the oven
preheat cycle of the convection
bake and then turn off.
After oven is preheated,
•
This is normal operation of the convection fan.
the convection fan will run
continuously in one direction
during convection baking.
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