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Printed in the United States

Consumer Support. 

GE Appliances Website

www.GEAppliances.com

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, 
any day of the year! For greater convenience and faster service, you can now download Owner’s Manuals,
order parts, catalogs, or even schedule service on-line. You can also “Ask Our Team of Experts

” 

your questions, and so much more...

Schedule Service

www.GEAppliances.com

Expert GE repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal
business hours.

Real Life Design Studio

www.GEAppliances.com

GE supports the Universal Design concept—products, services and environments that can be used by 
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please call
800.TDD.GEAC (800.833.4322). 

Extended Warranties

www.GEAppliances.com

Purchase a GE extended warranty and learn about special discounts that are available while your warranty
is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business hours. 
GE Consumer Home Services will still be there after your warranty expires.

Parts and Accessories 

www.GEAppliances.com

Individuals qualified to service their own appliances can have parts or accessories sent directly to their
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or 
by phone at 800.626.2002 during normal business hours.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause
unsafe operation. 

Contact Us

www.GEAppliances.com

If you are not satisfied with the service you receive from GE, contact us on our Website with all the details
including your phone number, or write to:  General Manager, Customer Relations

GE Appliances, Appliance Park
Louisville, KY 40225

Register Your Appliance

www.GEAppliances.com

Register your new appliance on-line—at your convenience!

Timely product registration will allow for

enhanced communication and prompt service under the terms of your warranty, should the need arise. 
You may also mail in the preprinted registration card included in the packing material.

Summary of Contents for JP960

Page 1: ...face Unit 6 Surface Units 5 6 Temperature Limiter 6 Care and Cleaning Control Knobs 9 Glass Cooktop 10 11 Troubleshooting Tips 12 Consumer Support Consumer Support Back Cover Product Registration 13 1...

Page 2: ...climb stand or hang on the cooktop CAUTION Items of interest to children should not be stored in cabinets above a cooktop children climbing on the cooktop to reach items could be seriously injured Al...

Page 3: ...overs that may catch on fire Only certain types of glass glass ceramic earthenware or other glazed containers are suitable for cooktop cooking others may break because of the sudden change in temperat...

Page 4: ...electrical shock Contact a qualified technician immediately should your glass cooktop become broken Clean the cooktop with caution If a wet sponge or cloth is used to wipe spills on a hot surface unit...

Page 5: ...cleaning cream will remove this discoloration Don t store heavy items above the cooktop If they drop onto the cooktop they can cause damage Do not use the surface as a cutting board SURFACE COOKING O...

Page 6: ...unit turn the SELECTOR knob clockwise to Push in and turn the control knob to the desired setting The unit will heat the entire area contained by the larger circle To use the small 6 inch surface unit...

Page 7: ...that is not completely covered with smooth porcelain enamel since it may scratch the glass ceramic cooktop Glass Ceramic usable but not recommended Poor performance May scratch the surface Stoneware...

Page 8: ...use recipes and procedures from reputable sources Reliable recipes and procedures are available from the manufacturer of your canner manufacturers of glass jars for canning such as Ball and Kerr bran...

Page 9: ...he stem has a groove in each side The groove on one side has a spring clip The other groove is clear Check the inside of the knob and find the molded rib Replace the knob by fitting the molded rib ins...

Page 10: ...l residue has been removed polish the entire surface with CERAMA BRYTE Ceramic Cooktop Cleaner and a paper towel The CERAMA BRYTE Ceramic Cooktop Scraper and all recommended supplies are available thr...

Page 11: ...due has been completely removed NOTE If pitting or indentation in the glass surface has already occurred the cooktop glass will have to be replaced In this case service will be necessary Damage from S...

Page 12: ...p Cookware has been slid across the cooktop surface Areas of discoloration Improper cookware Marks from aluminum and copper pans as well as or dark streaks on the being used mineral deposits from wate...

Page 13: ...tection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more...

Page 14: ...duct is registered or register online at GEAppliances com 1 2 3 Model Number Serial Number Cut here Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowi...

Page 15: ...used by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the Owner s Manual Replacement of house fuses or resetting of circuit breakers Damage...

Page 16: ...extended warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE C...

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