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Problem
Possible Cause
What To Do
Excessive smoking during
clean cycle
Excessive soil or grease.
Press the
Cancel/Off
pad. Open the windows to rid
the room of smoke. Wait until the goes off. Wipe
up the excess soil and reset the clean cycle.
Excessive smoking during
broiling
Food too close to burner element.
Oven door will not open
after a clean cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
flashes in the display
The self-clean cycle has been selected but
the door is not closed.
Close the oven door.
is on when you want to
cook
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the
Cancel/Off
pad. Allow the oven to cool.
“F— and a number or
letter” flash in the display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool
for one hour. Put the oven back into operation.
error code repeats, call for service.
Display goes blank
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See the Settings section.
Oven is in Sabbath Mode.
See the Settings section.
Power outage, clock
flashes
Power outage or surge
reset it by pressing the
Cancel/Off
pad, setting the
clock and resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section.
Strong odor
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several
uses or a self-clean cycle.
Fan noise
A cooling fan may automatically turn on.
This is normal. The cooling fan will turn on to cool
the oven is turned off.
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
may see this tint or rainbow color.
Sometimes the oven takes
longer to preheat to the
same temperature
Cookware or food in oven
The cookware or food in the oven will cause the
oven to take longer to preheat. Remove items to
reduce preheat time.
Adding more racks to the oven will cause the oven
to take longer to preheat. Remove some racks.
The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others
(i.e. convection bake multi).
Oven will not work
remotely
Router issues, no wireless signal, etc.
For assistance with oven wireless network
connectivity, please call 800.220.6899.
Oven is not connected.
Troubleshooting tips ...