49-2000253 Rev. 0
17
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Oven light does not work
Light bulb is loose or defective.
Tighten or replace bulb.
Pad operating light is broken.
Call for service.
Oven will not self-clean
The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
See the Cleaning the Oven section.
Excessive smoking
during clean cycle
Excessive soil or grease..
Press the
Cancel/Off
pad. Open the windows to rid
the room of smoke. Wait until the
goes off. Wipe
up the excess soil and reset the clean cycle.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot.
Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle
Oven controls improperly set.
See the Cleaning the Oven section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
flashes in the display
The self-clean cycle has been selected but
the door is not closed.
Close the oven door.
is on when you want
to cook
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Press the
Cancel/Off
pad. Allow the oven to cool.
“F— and a number or
letter” flash in the display
You have a function error code.
Press the
Cancel/Off
pad. Allow the oven to cool
for one hour. Put the oven back into operation.
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error code repeats, call for service.
Display goes blank
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off.
See the Special features section.
Oven is in Sabbath Mode.
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See the Special Features section.
Power outage, clock
flashes
Power outage or surge
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reset it by pressing the
Cancel/Off
pad, setting the
clock and resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section. This is temporary.
Strong odor
An odor from the insulation around the
inside of the oven is normal for the first few
times the oven is used.
This is temporary and will go away after several
uses or a self-clean cycle.
Fan noise
A cooling fan may automatically turn on.
This is normal. The cooling fan will turn on to cool
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the oven is turned off.
My oven door glass
appears to be "tinted" or
have a "rainbow" color. Is
this defective?
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a heat barrier to reflect the heat back into
the oven to prevent heat loss and keep the
outer door cool while baking.
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may see this tint or rainbow color.
Oven will not work
remotely
Router issues, no wireless signal, etc.
For assistance with oven wireless network
connectivity, please call 800.220.6899.
Oven is not connected.
Troubleshooting tips ...
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