background image

Service Telephone Numbers.

GE Answer Center

®

800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week. 

OR

Visit our Website at: 

www.geappliances.com

In-Home Repair Service 

800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away. 

Special Needs Service 

800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons 

with limited mobility.

Service Contracts 

800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a 

substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 

800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly 

to their homes (VISA, MasterCard and Discover cards are accepted). 

Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since
improper servicing may cause unsafe operation. 

Service Satisfaction 

If you are not satisfied with the service you receive from GE: 

First, 

contact the people who serviced your appliance. 

Next, 

if you are still not pleased,

in the U.S., 

write all the details—including your phone number—to:

Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225.

36

Printed in LaFayette, GA

Operating Instructions

Safety Instructions

Customer Service

Troubleshooting T

ips

Summary of Contents for JGRP17 Series

Page 1: ... and Cleaning Broiler pan and grid 25 Burner air adjustment shutters 28 Control panel 26 Door removal 27 Light replacement 25 Orifice hood adjustment 28 Oven bottom 26 Oven vents 25 Self cleaning instructions 23 24 Shelves 26 Storage drawer 25 Before You Call For Service Thermostat adjustment do it yourself 18 Troubleshooting tips 29 31 Consumer Services Important phone numbers Back Cover Model an...

Page 2: ...our building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage pe...

Page 3: ...ck section of this manual Or in the United States you can always call the GE Answer Center at 800 626 2000 24 hours a day 7 days a week OR Visit our Website at www geappliances com IMPORTANT Fill out the Consumer Product Registration Card Two easy ways to register your appliance Through the internet at www geappliances com Complete and mail the enclosed Product Registration Card GE You A Service P...

Page 4: ... natural or LP that is to be used Your oven can be converted for use with either type of gas See the Installation Instructions WARNING These adjustments must be made by a qualified service technician in accordance with the manufacturer s instructions and all codes and requirements of the authority having jurisdiction Failure to follow these instructions could result in serious injury or property d...

Page 5: ...faces and may cause severe burns Do not store flammable materials in the oven or storage drawer Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Do not let cooking grease or other flammable materials accumulate in or near the oven Do not use water on grease fires Smother fire or flame or use a multi purpose dry ...

Page 6: ...r oven liner of any kind should be used in or around any part of the oven Residue from oven cleaners will damage the inside of the oven when the self clean cycle is used SELF CLEANING OVEN Operating Instructions Safety Instructions Customer Service Troubleshooting Tips Always remove the broiler pan from oven as soon as you finish broiling Grease left in the pan can catch fire if oven is used witho...

Page 7: ...his pad to select the timer feature The timer does not control oven operations The timer can time up to 9 hours and 59 minutes CLEAR OFF Pad Touch this pad to cancel ALL oven operations except the clock and timer HOUR and MIN Pads Touch these pads to set times up to 9 hours and 59 minutes for example the time of day on the clock the timer the starting and length of cooking time for Timed Bake and ...

Page 8: ...e control will beep one time The sections will not be displayed until the last minute is reached When the timer reaches 00 the control will beep 3 times followed by one beep every 6 seconds until KITCHEN TIMER ON OFF is touched The 6 second tone can be canceled by following the steps in the Special Features of Your Oven Control section under Tones at the End of a Timed Cycle How to Set the Timer T...

Page 9: ...en automatically starts to heat When the temperature inside the oven reaches your set temperature a tone will sound to let you know to place the food in the oven Power Failure If a flashing time of day is in the display you have experienced a power failure Reset the clock To reset the clock touch the CLOCK pad Enter the correct time of day by touching the HOUR and MIN pads Touch the START pad The ...

Page 10: ...h the DELAY START pad The display will show 12 shdn 12 hour shut off Touch the DELAY START pad again and the display will show no shdn no shut off Touch the START pad to activate the no shut off and leave the control set in this special features mode Your new touch pad control has additional features that you may choose to use The following are the features and how you may activate them The specia...

Page 11: ...k Out Your control is set to use a 12 hour clock If you would prefer to have a 24 hour military time clock or black out the clock display follow the steps below Touch the BAKE and BROIL HI LO pads at the same time for 2 seconds until the display shows SF Touch the CLOCK pad once The display will show 12 hr Touch the CLOCK pad again to change to the 24 hour military time clock The display will show...

Page 12: ... this guide handy so you can refer to it especially during the first weeks of using your new oven NOTES You may notice a burning or oily smell the first few times you turn your oven on This is normal in a new oven and will disappear in a short time To speed the process set a Self Clean cycle for 4 hours See the Using the Self Cleaning Oven section A cooling fan may automatically turn on and off to...

Page 13: ...n the shelf support Place the cookware on the shelf then slide the shelf back into the oven This will eliminate reaching into the hot oven To remove a shelf from the oven pull the shelf toward you tilt the front end upward and pull the shelf out To replace place the shelf on the shelf support with the stop locks curved extension of the shelf facing up and toward the rear of the oven Tilt up the fr...

Page 14: ... off Oven Shelves Arrange the oven shelf or shelves in the desired locations while the oven is cool The correct shelf position depends on the kind of food and the browning desired As a general rule place most foods in the middle of the oven on either shelf position B or C See the chart for suggested shelf positions Type of Food Shelf Position Angel food cake A Frozen pies on cookie sheet A Bundt o...

Page 15: ...aking results will be better if baking pans are centered as much as possible rather than being placed to the front or to the back of the oven Pans should not touch each other or the walls of the oven Allow 1 to 11 2 inch space between pans as well as from the back of the oven the door and the sides If you need to use two shelves stagger the pans so one is not directly above the other Pies Cakes Fo...

Page 16: ... of cooking time the oven will turn off automatically Touch the BAKE pad Touch the TEMP pads to set the oven temperature Touch the COOKING TIME pad NOTE If your recipe requires preheating you may need to add additional time to the length of the cooking time Touch the HOUR and MIN pads to set the baking time The oven temperature and the cooking time that you entered will be displayed Touch the STAR...

Page 17: ...o check the times you have set touch the DELAY START pad to check the start time you have set or touch the COOKING TIME pad to check the length of cooking time you have set When the oven turns on at the time of day you have set the display will show the changing temperature starting at 100 F and the cooking time countdown At the end of cooking time the oven will turn off and the end of cycle tone ...

Page 18: ... use thermometers such as those found in grocery stores to check the temperature setting of your oven These thermometers may vary 20 40 degrees NOTE This adjustment will not affect the broiling or self cleaning temperatures The adjustment will be retained in memory after a power failure The type of margarine will affect baking performance Most recipes for baking have been developed using high fat ...

Page 19: ... during cooking Press the foil tightly around the inside of the pan Before You Begin Roasting Roasting is really a baking procedure used for meats Therefore the oven controls are set for Baking or Timed Baking You may hear a slight clicking sound indicating the oven is working properly Timed Baking will turn the oven on and off automatically Most meats continue to cook slightly after being removed...

Page 20: ...cken pieces 350 Well Done 35 40 185 190 10 to 15 lbs Over 15 lbs In thigh Turkey 325 Well Done 18 25 15 20 185 190 For boneless rolled roasts over 6 inches thick add 5 to 10 minutes per pound to times given above The U S Department of Agriculture says Rare beef is popular but you should know that cooking it to only 140 F means some food poisoning organisms may survive Source Safe Food Book Your Ki...

Page 21: ...ing into the broiler pan The juices could become hot enough to catch on fire If you do not cut the slits you are frying not broiling Before You Begin Broiling If the meat has fat or gristle around the edge cut vertical slashes through it about 2 apart If desired the fat may be trimmed leaving a layer about 1 8 thick Place the meat on the broiler grid in the broiler pan Always use the grid so the f...

Page 22: ... Rare 11 2 thick B 10 6 7 Medium 2 to 21 2 lbs B 15 9 12 Well Done B 25 16 18 Chicken 1 whole A 28 30 18 20 Reduce times about 5 to 10 2 to 21 2 lbs minutes per side for cut up split lengthwise chicken Brush each side with melted butter Broil with skin side down first Bakery Products Bread Toast or 2 4 slices C or D 2 3 1 2 1 Space evenly Place English Toaster Pastries 1 pkg 2 muffins cut side up ...

Page 23: ... dry Do not clean the gasket The fiberglass material of the oven door gasket cannot withstand abrasion It is essential for the gasket to remain intact If you notice it becoming worn or frayed replace it Wipe up any heavy spillovers on the oven bottom Make sure the oven light bulb cover is in place and the oven light is off IMPORTANT The health of some birds is extremely sensitive to the fumes give...

Page 24: ... wiping it absolutely clean afterwards the residue can scar the oven surface and damage metal parts the next time the oven is automatically cleaned Q What should I do if excessive smoking occurs during cleaning A This is caused by excessive soil Turn the oven off Open the windows to rid the room of smoke Wait until the oven has cooled and the words LOCKED DOOR are off in the display Wipe up the ex...

Page 25: ...ainer Wash and rinse the broiler pan and grid in hot water with a soap filled or plastic scouring pad If food has burned on sprinkle the grid with detergent while hot and cover with wet paper towels or a dishcloth Soaking the pan will remove burned on foods The broiler pan and grid may be cleaned with a commercial oven cleaner Both the broiler pan and grid can also be cleaned in a dishwasher Do no...

Page 26: ...dic such as tomatoes sauerkraut and sauces with vinegar or lemon juice may cause pitting and damage to the porcelain enamel surface and should be wiped up immediately We don t recommend using aluminum foil on the oven bottom It can affect air flow if the holes are blocked and it can concentrate heat at the bottom of the oven resulting in poor baking performance To clean up spillovers use soap and ...

Page 27: ...to any holes or slots in the door Because the area inside the gasket is cleaned during the self clean cycle you do not need to clean this by hand Any soap left on the liner causes additional stains when the oven is heated The area outside the gasket can be cleaned with a soap filled steel wool or plastic pad To clean the outside of the door Use soap and water to thoroughly clean the top sides and ...

Page 28: ...nd rotate the shutter to allow more or less air into the burner tube as needed The flames for the top broil burner should burn steady with approximately 1 blue cones and should not extend out over the edges of the burner baffle To determine if the bottom burner flames are proper remove the oven bottom and the burner baffle The flames should have 1 2 to 3 4 blue cones with no yellow tipping When th...

Page 29: ... clock and timer section timed cooking Aluminum foil used improperly See the Baking or Roasting section in the oven Oven bottom not securely See the Care and cleaning of the oven section seated in position Food does not Oven controls improperly set Make sure you touch the BROIL HI LO pad broil properly Oven door not closed See the Broiling section Improper shelf position See the Broiling Guide bei...

Page 30: ... up the excess soil and reset the clean cycle Oven door will not open Oven too hot Allow the oven to cool below locking temperature after a clean cycle Oven not clean after a Oven controls improperly set See the Using the self cleaning oven section clean cycle Oven was heavily soiled Clean up heavy spillovers before starting the clean cycle Heavily soiled ovens may need to self clean again or for ...

Page 31: ...from and will disappear in time for a minimum of 3 hours See the Using the the vent self cleaning oven section Strong odor Improper air gas ratio in oven Adjust the oven burner air shutter Insulation around the inside This is normal in a new oven and will disappear of the oven in time Fan noise A cooling fan may turn on This is normal The fan will run until the function and off automatically is ov...

Page 32: ...32 Operating Instructions Safety Instructions Customer Service Troubleshooting Tips Notes ...

Page 33: ...otection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all y...

Page 34: ...ure that your product is registered or register online at www geappliances com 1 2 3 Model Number Serial Number Cut here Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need...

Page 35: ...ucts purchased for home use within the USA In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consume...

Page 36: ...arts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servi...

Reviews: