background image

26

49-85214-1

Problem

Possible Cause

What To Do

Oven light does not 
work

Light bulb is loose or defective.

Tighten or replace bulb.

Pad operating light is broken.

Call for service.

Oven will not 
self-clean

The temperature is too high to set a 
self-clean operation.

Allow the oven to cool and reset the controls.

Oven controls improperly set.

See the Cleaning the Oven section.

Excessive smoking 
during clean cycle

Excessive soil or grease..

Press the

 Cancel/Off 

pad. Open the windows to rid 

the room of smoke. Wait until the 

LOCKED

 light goes 

off. Wipe up the excess soil and reset the clean cycle.

Excessive smoking 
during broiling

Food too close to burner element.

Lower the rack position of the food.

Oven door will not 
open after a clean 
cycle

Oven too hot.

Allow the oven to cool below locking temperature.

Oven not clean after 
a clean cycle

Oven controls improperly set.

See the Cleaning the Oven section.

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean 
cycle. Heavily soiled ovens may need to self-clean 
again or for a longer period of time.

"LOCK DOOR" 
flashes in the 
display

The self-clean cycle has been selected 
but the door is not closed.

Close the oven door.

LOCKED light is on 
when you want to 
cook

The oven door is locked because 
the temperature inside the oven 
has not dropped below the locking 
temperature.

Press the 

Cancel/Off

 pad. Allow the oven to cool.

“F— and a number 
or letter” flash in 
the display

You have a function error code.

Press the 

Cancel/Off

 pad. Allow the oven to cool for one 

hour. Put the oven back into operation.

If the function code repeats.

Disconnect all power to the oven for at least 30 
seconds and then reconnect power. If the function 
error code repeats, call for service.

Display goes blank

A fuse in your home may be blown or the 
circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

The clock is turned off.

See the Special features

 

section.

Oven is in Sabbath Mode.

Verify that the oven is not in Sabbath Mode. 
See the Special Features section.

Power outage, 
clock flashes

Power outage or surge

 

Reset the clock. If the oven was in use, you must 
reset it by pressing the 

Cancel/Off 

pad, setting the 

clock and resetting any cooking function.

“Burning” or “oily” 
odor emitting from 
the vent

This is normal in a 

 

new oven and will 

disappear in time. 

To speed the process, set a self-clean cycle for a 
minimum of 3 hours. See the Cleaning the Oven 
section. This is temporary.

Strong odor

An odor from the oven insulation is 
normal for the first few times the oven 
is used. 

This is temporary and will go away after several uses 
or a self-clean cycle.

My oven door glass 
appears to be 
"tinted" or have a 
"rainbow" color. Is 
this defective?

No. The inner oven glass is coated with 
a heat barrier to reflect the heat back 
into the oven to prevent heat loss and 
keep the outer door cool while baking.

This is normal. Under certain light or angles, you may 
see this tint or rainbow color.

Troubleshooting tips ...

 Before you call for service

TR

OUBLESHOO

TING TIPS

Summary of Contents for JGB620DEFBB

Page 1: ...Cleaning The Door and Drawer 22 Maintenance 23 Troubleshooting Tips 25 Ranges Self Cleaning Gas Write the model and serial numbers here Model __________________ Serial ___________________ You can find...

Page 2: ...rneath the range to see that the rear leveling leg is engaged in the bracket On some models the storage drawer or kick panel can be removed for easy inspection If visual inspection is not possible sli...

Page 3: ...P gas If required these adjustments must be made by a qualified technician in accordance with the installation instructions and local codes The agency performing this work assumes responsibility for t...

Page 4: ...bottom of the oven door and at the bottom of the range under the warming drawer lower oven drawer or kick panel Use only dry pot holders moist or damp pot holders on hot surfaces may result in burns...

Page 5: ...en foods with excessive amounts of ice Use proper pan size and avoid pans that are unstable or easily tipped Select cookware that is matched to the size of the burner Burner flames should be adjusted...

Page 6: ...s stored in an oven can ignite Do not leave items on the cooktop near the oven vent which is in the center of the backguard Items may overheat resulting in a risk of fire or burns When using cooking o...

Page 7: ...ness Do not leave paper products plastics canned food or combustible materials in the drawer They may ignite Do not touch the heating element or the interior surface of the drawer These surfaces may b...

Page 8: ...xclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one...

Page 9: ...CESSORIES Try the GE Appliances Website www geappliances com service_and_support 24 hours a day any day of the year For greater convenience and faster service you can now download Owner s Manuals orde...

Page 10: ...h the knob in and turn it to the LITE position You will hear a clicking noise the sound of the electric spark igniting the burner When one burner is turned to LITE all burners will spark Sparking will...

Page 11: ...r surface or oven cooking It conducts heat very slowly and cools very slowly Check cookware manufacturer s directions to be sure it can be used on gas ranges Stove Top Grills Do not use an after marke...

Page 12: ...12 49 85214 1 on some models 2 2 4 4 8 7 3 5 5 1 7 8 9 9 6 6 3 11 10 Oven Controls USING THE OVEN Oven Controls Convection Non Convection...

Page 13: ...ntdown is complete To turn the timer off press the Timer pad 9 Delay Time Delays when the oven will turn on Use this to set a time when you want the oven to start Press the Delay Time pad and use the...

Page 14: ...not disable the oven light which turns on when the door opens therefore the bulb must be removed to ensure that the light does not turn on Reference the Maintenance Section for information on how to r...

Page 15: ...cing and removing cookware pull the rack out to the bump stop position on the rack support To remove a rack pull it toward you tilt the front end up and pull it out To replace place the curved end of...

Page 16: ...through To use this mode press the Broil pad twice and then press Start It is not necessary to preheat when using this mode Convection Bake Multi Rack The Convection Bake Multi Rack mode is intended f...

Page 17: ...Leave uncovered use a low sided pan such as a broil pan Bone in chicken breasts legs thighs Broil Lo Bake 3 or B If breaded or coated in sauce avoid Broil Hi modes Broil skin side down first Watch foo...

Page 18: ...up immediately Let hot surfaces cool then clean and rinse Oven Interior The interior of your new oven can be cleaned manually or by using the Steam Clean or Self Clean modes Spillage of marinades frui...

Page 19: ...rior The oven door will lock when using this feature Before operating the self clean cycle pre wash inner door and inside window before self cleaning Wipe inner black door before self clean Remove all...

Page 20: ...Never wash burner heads in your dishwasher as dishwasher detergents will discolor your burners The ports in the burner heads must be kept clean at all times for an even unhampered flame Clogged or dir...

Page 21: ...ing cup of household ammonia for several hours Afterward scrub grates with a plastic scouring pad soaked in hot soapy water Rinse well and dry When replacing the grates be sure to locate them correctl...

Page 22: ...amp cloth or sponge Never use harsh abrasives or scouring pads To remove storage drawer 1 Pull drawer straight out until it stops 2 Tilt the front of the drawer up and free of the range To replace sto...

Page 23: ...t the main fuse or circuit breaker panel Let the bulb cool completely before removing it For your safety do not touch a hot bulb with a damp cloth If you do the bulb may break To remove Turn the glass...

Page 24: ...edge of the left hinge slot The notch in the hinge arm must be fully seated onto the bottom of the slot Repeat for the right side 3 Fully open the door If the door will not fully open the notches in t...

Page 25: ...properly and slit as recommended If using aluminum foil conform to pan slits In some areas the power voltage may be low Preheat the broil element for 10 minutes Oven temperature too hot or too cold O...

Page 26: ...ber or letter flash in the display You have a function error code Press the Cancel Off pad Allow the oven to cool for one hour Put the oven back into operation If the function code repeats Disconnect...

Page 27: ...section For lower oven drawer models remove the rear access panel by unscrewing the thumb screws in the upper left and right corners Look for the gas shut off lever at the back of the range Burners do...

Page 28: ...he fuse or reset the circuit breaker The oven is self cleaning Wait for the self clean cycle to finish and the oven to cool Controls improperly set See the Electric warming drawer or Lower oven drawer...

Reviews: