GE JGAS640, Owner'S Manual

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Troubleshooting Tips ... Before you call for service
TROUBLESHOOTING
TIPS
Problem Possible Cause What To Do
Burners do not light
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the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on. See the Installation Instructions that came with your
range.
A fuse in your home may be blown or the
circuit breaker tripped. Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly. See the Care and Cleaning of the range section.
Burner slots near the electrode may be
clogged. Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning of the range section.
Food residue on electrode Lightly polish flat tip of electrode with nail file or
sandpaper until shiny.
Top burners do not
burn evenly Improper burner assembly. Make sure the burner caps are seated correctly. See the
Care and Cleaning of the range section.
Burner slots on the side of the burner may
be clogged. Remove the burners for cleaning. See the Care and
Cleaning of the range section.
Burner flames are
very large or yellow Improper air to gas ratio.
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technician who installed your range or made the
conversion.
Surface burners
light but bake and
broil burners do not. Gas to the oven burners may have been
shut off. The oven gas shut-off is located on the gas regulator near
the gas line attachment to your range. Locate it and flip
the lever.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. The inner oven glass is coated with a heat
barrier to reflect the heat back into the
oven to prevent heat loss and keep the
outer door cool while baking. This is normal. Under certain light or angles, you may see
this tint or rainbow color.
Drawer does not
slide smoothly or
drags The drawer is out of alignment. Fully extend the drawer and push it all the way in. See the
Care and Cleaning of the range section.
Drawer is over-loaded or load is
unbalanced. Reduce weight or redistribute drawer contents.
Lever is
shown closed.
38//7223(1
Sealed burner models