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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may be
•
Replace fuse or reset circuit breaker.
blown or the circuit breaker
tripped.
Power surge.
•
Unplug the microwave oven, then plug it back in.
Plug not fully inserted into
•
Make sure the 3-prong plug on the oven is fully inserted
wall outlet.
into wall outlet.
Door not securely closed.
•
Open the door and close securely.
Control panel lighted,
Door not securely closed.
•
Open the door and close securely.
yet oven will not start
START
button not pressed after
•
Press
START.
entering cooking selection.
Another selection entered
•
Press
CLEAR/OFF.
already in oven and
CLEAR/OFF
button not pressed to cancel it.
Cooking time not entered
•
Make sure you have entered cooking time after pressing
after pressing
TIME COOK.
TIME COOK.
CLEAR/OFF
was pressed
•
Reset cooking program and press
START.
accidentally.
Food weight not entered after
•
Make sure you have entered food weight after selecting
pressing
AUTO DEFROST.
AUTO DEFROST.
Oven light does not
•
This is normal. The oven light will only come on during
come on when door
cooking.
is opened
■
Steam or vapor escaping from around
the door.
■
Light reflection around door or
outer case.
■
Dimming oven light and change in
the blower sound at power levels other
than high.
■
Dull thumping sound while oven is
operating.
■
TV/radio interference might be noticed
while using the microwave. Similar to
the interference caused by other small
appliances, it does not indicate a
problem with the microwave. Plug the
microwave into a different electrical
circuit, move the radio or TV as far away
from the microwave as possible, or
check the position and signal of the
TV/radio antenna.
Things That Are Normal With Your Microwave Oven
Consumer Support
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Care and Cleaning
