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23

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

One Year

Any part 

of the microwave oven which fails due to a defect in materials or workmanship. 

From the date of the

During this 

limited one-year warranty, 

GE will also provide, 

free of charge, 

all labor and related 

original purchase

service to replace the defective part.

For the above limited warranty:

To avoid any trip charges, you must take the microwave oven to a General Electric Customer Care

®

servicer and

pick it up following service. In-home service is also available, but you must pay for the service technician’s travel costs to your home

.

For The Period Of:

GE Will Replace:

All warranty service provided by our Factory Service Centers, 
or an authorized Customer Care

®

technician. To schedule service, 

on-line, 24 hours a day, visit us at ge.com, or call 800.GE.CARES
(800.432.2737). Please have serial and model numbers available
when calling for service

.

Service trips to your home to teach you how to 
use the product.

Improper installation, delivery or maintenance.

Product not accessible to provide required service.

Failure of the product or damage to the product if it is
abused, misused (for example, cavity arcing from wire
rack or metal/foil), or used for other than the intended
purpose or used commercially.

Replacement of house fuses or resetting of circuit
breakers.

Damage to the product caused by accident, fire, floods
or acts of God.

Incidental or consequential damage caused by possible
defects with this appliance.

Damage caused after delivery.

What GE Will Not Cover:

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. 
If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge
or you may be required to bring the product to an Authorized GE Service Location for service. In Alaska, the warranty excludes the
service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or
state consumer affairs office or your state’s Attorney General.

Warrantor: General Electric Company. Louisville, KY 40225

Staple your receipt here. 

Proof of the original purchase

date is needed to obtain service

under the warranty.

GE Microwave Oven Warranty.

EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this
Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period allowed by law.

Summary of Contents for JES1344

Page 1: ...8 Other Features 16 17 Oven Features 7 8 Power Levels 9 Time Features 9 13 Care and Cleaning 19 Troubleshooting Tips 20 Things That Are Normal 20 Consumer Support Consumer Support Back Cover Product Registration 21 22 Warranty 23 Write the model and serial numbers here Model __________________ Serial __________________ You can find them on a label inside the oven ...

Page 2: ...r example in a wet basement near a swimming pool near a sink or in similar locations Keep power cord away from heated surfaces Do not immerse power cord or plug in water Do not let power cord hang over edge of table or counter To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend appliance when paper plastic or other combustible materials are placed inside the oven wh...

Page 3: ...ula The container may feel cooler than the formula really is Always test the formula before feeding the baby Don t defrost frozen beverages in narrow necked bottles especially carbonated beverages Even if the container is opened pressure can build up This can cause the container to burst possibly resulting in injury SUPERHEATED WATER Liquids such as water coffee or tea are able to be overheated be...

Page 4: ...ovens Check the package for proper use Paper towels waxed paper and plastic wrap can be used to cover dishes in order to retain moisture and prevent spattering Be sure to vent plastic wrap so steam can escape Cookware may become hot because of heat transferred from the heated food Pot holders may be needed to handle the cookware Boilable cooking pouches and tightly closed plastic bags should be sl...

Page 5: ...rstood or if doubt exists as to whether the appliance is properly grounded If the outlet is a standard 2 prong wall outlet it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord We do not recommend using an extension cord with this appliance If the pow...

Page 6: ...t a TEMPORARY CONNECTION may be made to a properly grounded two prong wall receptacle by the use of a UL listed adapter which is available at most local hardware stores The larger slot in the adapter must be aligned with the larger slot in the wall receptacle to provide proper polarity in the connection of the power cord CAUTION Attaching the adapter ground terminal to the wall receptacle cover sc...

Page 7: ...l When entering cooking time using the dial time will add or subtract in 10 second increments up to 5 minutes For cooking times of 5 to 10 minutes time will add or subtract in 30 second increments When entering cooking times greater than 10 minutes time will add or subtract in 1 minute increments Removable Turntable Turntable and support must be in place when using the oven The turntable may be re...

Page 8: ...oking time more less time Turn dial DEFROST Press once Food weight Press twice Amount of defrosting time POWER LEVEL Power level 0 HI EXPRESS COOK Starts immediately POPCORN Starts immediately 3 5 oz 3 oz or 1 75 oz Press once twice or more less time three times BEVERAGE Starts immediately 1 cup 2 cups or 3 cups Press once twice or more less time three times AUTO COOK Food type 1 9 more less time ...

Page 9: ... of the food would cook before the inside was defrosted Here are some examples of uses for various power levels HI Fish bacon vegetables boiling liquids Med High 70 Gentle cooking of meat and poultry baking casseroles and reheating Medium 50 Slow cooking and tenderizing for stews and less tender cuts of meat Low 20 or 30 Defrosting simmering delicate sauces Warm 10 Keeping food warm softening butt...

Page 10: ...ge 5 to 7 min In 1 qt casserole place 2 tablespoons water Corn on the cob fresh 1 to 5 ears 3 to 4 min In 2 qt glass baking dish place corn If corn is in per ear husk use no water if corn has been husked add 1 4 cup water Rearrange after half of time frozen 1 ear 5 to 6 min Place in 2 qt oblong glass baking dish 2 to 6 ears 3 to 4 min Cover with vented plastic wrap Rearrange after per ear half of ...

Page 11: ...ed Turkey breast 4 to 6 lbs 5 to 9 min Place unwrapped breast in microwave safe dish breast side down After first half per lb of time turn breast side up and shield warm areas with foil Defrost for second half of time Let stand 1 to 2 hours in refrigerator to complete defrosting Consumer Support Troubleshooting Tips Operating Instructions Safety Instructions 11 Defrosting Guide Time Defrost Allows...

Page 12: ... to the cooking time each time the button is pressed Pressing LESS will subtract 10 seconds of cooking time each time the button is pressed Press MORE or LESS during the time countdown Express Cook This is a quick way to set cooking time for 30 seconds The oven will start immediately It will add 30 seconds to the time counting down each time the pad is pressed ...

Page 13: ...ight or defrosting time Press POWER LEVEL Change the power level if you don t want full power Press POWER LEVEL repeatedly to select a desired power level Turn the dial to enter the cooking time Press START to begin defrosting or press POWER LEVEL again if you want to program a second Time Cook Change the power level if you don t want full power Turn the dial to enter the second cooking time Press...

Page 14: ... use the Popcorn feature Follow package instructions using Time Cook if the package is less than 1 75 ounces or larger than 3 5 ounces Place the package of popcorn in the center of the microwave Press POPCORN once for a 3 5 ounce package of popcorn twice for a 3 0 ounce package or three times for a 1 75 ounce package The oven starts immediately How to Adjust the Popcorn Program to Provide a Shorte...

Page 15: ...essed 3 2 1 1 Canned Vegetables 1 can Use microwave safe casserole or bowl Cover with 14 to 16 oz lid or vented plastic wrap 2 Dinner Plate 12 oz Cover with vented plastic wrap 3 Fresh Vegetables 8 oz Use microwave safe casserole or bowl Add 2 tablespoons water for each serving Cover 4 Fresh Vegetables 16 oz with lid or vented plastic wrap 5 Frozen Vegetables 8 oz Use microwave safe casserole or b...

Page 16: ...e meat from package and place on microwave safe dish After one half of the defrosting time turn the food over Remove defrosted meat or shield warm areas with small pieces of foil After defrosting most meats need to stand 5 minutes to complete defrosting Large roasts should stand for about 30 minutes 3 2 1 Guide Cooking Complete Reminder To remind you that you have food in the oven the oven will be...

Page 17: ...event the microwave oven from being accidentally started or used by children To lock or unlock the controls press and hold PAUSE CLEAR for about three seconds When the control panel is locked the LOCK indicator will be lit Kitchen Timer Kitchen Timer operates as a minute timer when the oven is not operating Press KITCHEN TIMER Turn the dial to enter the time you want to count down Press START When...

Page 18: ...c wrap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent over browning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time When you cook with regular ovens foods such as roasts or cakes are allowed to...

Page 19: ...e cleaners containing ammonia or alcohol on the microwave oven Ammonia or alcohol can damage the appearance of the microwave oven If you choose to use a common household cleaner first apply the cleaner directly to a clean cloth then wipe the soiled area Stainless Steel Do not use a steel wood pad it will scratch the surface To clean the stainless steel surface use a hot damp cloth with a mild dete...

Page 20: ...el it PAUSE CLEAR was pressed Press START accidentally Food weight not entered after Make sure you have entered food weight after selecting selecting AUTO DEFROST AUTO DEFROST Food type not entered after Make sure you have entered a food type pressing AUTO COOK Microwave oven controls The control has been locked Press and hold PAUSE CLEAR for about three will not work When the control panel is sec...

Page 21: ...otection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all y...

Page 22: ...e Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will ...

Page 23: ...eplacement of house fuses or resetting of circuit breakers Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage caused by possible defects with this appliance Damage caused after delivery What GE Will Not Cover This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA If the prod...

Page 24: ...anty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories ge com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes V...

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