GE JES1231 Owner'S Manual Download Page 32

Page: 32 / 36

Consumer Support

oubleshooting T

ips

Operating Instructions

Safety Information

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Oven will not start

A fuse in your home

•

Replace fuse or reset

may be blown or the

circuit breaker.

circuit breaker tripped.

Power surge.

•

Unplug the microwave
oven, then plug it back in.

Plug not fully inserted

•

Make sure the 3-prong

into wall outlet.

plug on the oven is fully
inserted into wall outlet.

Door not securely closed.

•

Open the door and close
securely.

Control panel lighted,

Door not securely closed.

•

Open the door and close

yet oven will not start

securely.

START

pad not pressed

•

Press

START.

after entering cooking
selection.

Another selection entered

•

Press

CLEAR/OFF.

already in oven and

CLEAR/OFF

pad not

pressed to cancel it.

Cooking time not entered

•

Make sure you have

after pressing

TIME COOK.

entered cooking time
after pressing

TIME COOK.

CLEAR/OFF

was pressed

•

Reset cooking program

accidentally.

and press

START.

Food weight not

•

Make sure you have

entered after selecting

entered food weight

AUTO DEFROST.

after selecting

AUTO

DEFROST.

Food type not entered

•

Make sure you have

after pressing

REHEAT

entered a food type.

SNACKS.

Summary of Contents for JES1231

Page 1: ...ssible Exposure to Excessive Microwave Energy 2 Safety Precautions 2 3 Operating Instructions Convenience Features 23 26 Microwave Terms 29 Other Features 27 28 Oven Features 14 15 Power Levels 16 Time Features 17 22 Care and Cleaning Inside 30 Outside 31 Turntable 30 Troubleshooting Tips 32 33 Things That Are Normal 33 Consumer Support Consumer Support Back Cover Product Registration 12 Warranty ...

Page 2: ...n the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces Do Not Operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the door bent hinges and latches broken or loosened door seals and sealing surfaces The Oven Should Not be adjusted or repaired by anyone except properly qualified...

Page 3: ...rial use Do not store this appliance outdoors Do not use this product near water for example in a wet basement near a swimming pool near a sink or in similar locations Keep power cord away from heated surfaces Do not immerse power cord or plug in water Do not let power cord hang over edge of table or counter To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend applia...

Page 4: ... example closed jars are able to explode and should not be heated in this microwave oven Such use of the microwave oven could result in injury Do not boil eggs in a microwave oven Pressure will build up inside egg yolk and will cause it to burst possibly resulting in injury Operating the microwave with no food inside for more than a minute or two may cause damage to the oven and could start a fire...

Page 5: ...he container Avoid heating baby food in glass jars even with the lid off Make sure all infant food is thoroughly cooked Stir food to distribute the heat evenly Be careful to prevent scalding when warming formula The container may feel cooler than the formula really is Always test the formula before feeding the baby Don t defrost frozen beverages in narrow necked bottles especially carbonated bever...

Page 6: ...le cooking make sure it is safe for use in microwave ovens Do not use recycled paper products Recycled paper towels napkins and waxed paper can contain metal flecks which may cause arcing or ignite Paper products containing nylon or nylon filaments should be avoided as they may also ignite Some styrofoam trays like those that meat is packaged on have a thin strip of metal embedded in the bottom Wh...

Page 7: ...ved in foil trays less than 3 4 high remove the top foil cover and return the tray to the box When using foil in the microwave oven keep the foil at least 1 away from the sides of the oven Plastic cookware Plastic cookware designed for microwave cooking is very useful but should be used carefully Even microwave safe plastic may not be as tolerant of overcooking conditions as are glass or ceramic m...

Page 8: ... grounded If the outlet is a standard 2 prong wall outlet it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord We do not recommend using an extension cord with this appliance If the power cord is too short have a qualified electrician or service tech...

Page 9: ...t insulated and the wall receptacle is grounded through the house wiring You should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded When disconnecting the power cord from the adapter always hold the adapter with one hand If this is not done the adapter ground terminal is very likely to break with repeated use Should this happen DO NOT USE the ap...

Page 10: ... The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance The extension cord must be a grounding type 3 wire cord and it must be plugged into a 3 slot outlet The extension cord should be arranged so that it will not drape over the counter top or tabletop where it can be pulled on by children or tripped over unintentionally If you use ...

Page 11: ...Safety Information Operating Instructions Troubleshooting Tips Consumer Support 11 READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY SAVE THESE INSTRUCTIONS ...

Page 12: ...the enclosed Product Registration Card FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label inside the oven Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty A Service Partnership Consumer Support Troubleshooting Tips Operating Instructions Safety Information ...

Page 13: ...n save you a great deal of time and money over the life of your microwave oven IF YOU NEED SERVICE You ll find many answers to common problems in the Before You Call for Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all If you do need service you can relax knowing help is only a phone call away A list of toll free customer service num...

Page 14: ...Latches Window with Metal Shield Screen allows cooking to be viewed while keeping microwaves confined in the oven Convenience Guide Touch Control Panel and Display Door Latch Release Press latch release to open door Removable Turntable Turntable and support must be in place when using the oven The turntable may be removed for cleaning NOTE Rating plate oven vent s and oven light are located on the...

Page 15: ...ss Enter TIME COOK Amount of cooking time Press once or twice TIME DEFROST Amount of defrosting time POWER LEVEL Power level 1 10 30 SEC Starts immediately EXPRESS COOK Starts immediately Convenience Features Press Enter Option BAKED POTATO Starts immediately 1 3 servings SNACKS Food type 1 6 number weight POPCORN Starts immediately 3 5 oz 3 oz or 1 75 oz Press once twice more less time or three t...

Page 16: ... stirring rotating or turning over A lower setting will cook more evenly and need less stirring or rotating of the food Some foods may have better flavor texture or appearance if one of the lower settings is used Use a lower power level when cooking foods that have a tendency to boil over such as scalloped potatoes Rest periods when the microwave energy cycles off give time for the food to equaliz...

Page 17: ...g Time Cook to check the food Close the door and press START to resume cooking Time Cook II Lets you change power levels automatically during cooking Here s how to do it Press TIME COOK Enter the first cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power level 1 10 Press TIME COOK again Enter the second cook time Change the power level if you don t...

Page 18: ...up water Broccoli fresh cut 1 bunch 5 to 9 min In 2 qt casserole place 11 4 to 11 2 lbs 1 2 cup water fresh spears 1 bunch 7 to 11 min In 2 qt oblong glass baking dish 11 4 to 11 2 lbs place 1 4 cup water frozen 10 oz package 4 to 7 min In 1 qt casserole chopped frozen spears 10 oz package 4 to 7 min In 1 qt casserole place 3 tablespoons water Cabbage fresh 1 medium head 6 to 10 min In 11 2 or 2 q...

Page 19: ...d 7 to 10 min In 1 qt casserole place 1 4 cup water frozen 10 oz package 2 to 6 min In 1 qt casserole place 2 tablespoons water Potatoes fresh cubed 4 potatoes 9 to 12 min Peel and cut into 1 cubes Place white 6 to 8 oz each in 2 qt casserole with 1 2 cup water Stir after half of time fresh whole 1 6 to 8 oz 2 to 4 min Pierce with cooking fork Place sweet or white in center of the oven Let stand 5...

Page 20: ...ps Foods frozen in paper or plastic can be defrosted in the package Closed packages should be slit pierced or vented AFTER food has partially defrosted Plastic storage containers should be partially uncovered Family size prepackaged frozen dinners can be defrosted and microwaved If the food is in a foil container transfer it to a microwave safe dish Foods that spoil easily should not be allowed to...

Page 21: ...e and shield warm areas with foil After second half of time separate pieces with table knife Let stand to complete defrosting Poultry Chicken broiler fryer 14 to 20 min Place wrapped chicken in dish Unwrap cut up 21 2 to 3 lbs and turn over after first half of time After second half of time separate pieces and place in cooking dish Microwave 2 4 minutes more if necessary Let stand a few minutes to...

Page 22: ... power level 10 For example press the 2 pad for 2 minutes of cooking time The power level can be changed as time is counting down Press POWER LEVEL and enter 1 10 22 Add 30 Seconds You can use this feature two ways It will add 30 seconds to the time counting down each time the pad is pressed It can be used as a quick way to set 30 seconds of cooking time 30 SEC 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPR...

Page 23: ...onger Cook Time If you find that the brand of popcorn you use underpops or overcooks consistently you can add or subtract 20 seconds to the automatic popping time To add time After pressing POPCORN press 9 immediately after the oven starts for an extra 20 seconds To subtract time After pressing POPCORN press 1 immediately after the oven starts for 20 seconds less cooking time 1 EXPRESS COOK 9 POPC...

Page 24: ...ed plastic wrap 3 Fruits and vegetables Cover with lid or vented plastic wrap 4 Beverages 8 10 oz Use wide mouth mug 5 Sauces and gravies Cover with lid or vented plastic wrap 6 Plate of leftovers Cover with vented plastic wrap 2 to 3 foods 4 oz each Food Type Comments Reheat Guide Vegetables Use the FRESH VEG or FROZEN VEG feature to cook 8 ounce servings of fresh or frozen vegetables For fresh v...

Page 25: ...inside front of the oven Remove meat from package and place on microwave safe dish Twice during defrost the oven signals TURn At each TURn signal turn the food over Remove defrosted meat or shield warm areas with small pieces of foil After defrosting most meats need to stand 5 minutes to complete defrosting Large roasts should stand for about 30 minutes Conversion Guide If the weight of food is st...

Page 26: ...tically sets the microwaving times and power levels to warm a variety of snack foods Press SNACKS Select snack type 1 6 see the Snacks Guide below Enter the number of items or the food weight in ounces Press START Hint You can press and hold the SNACKS pad during cooking to display the remaining microwaving time 1 EXPRESS COOK 3 EXPRESS COOK 2 EXPRESS COOK 5 EXPRESS COOK 6 EXPRESS COOK 7 8 9 0 4 E...

Page 27: ...e Reminder To remind you that you have food in the oven the oven will beep once a minute until you either open the oven door or press CLEAR OFF Safety Information Operating Instructions Troubleshooting Tips Consumer Support Child Lock Out You may lock the control panel to prevent the microwave from being accidentally started or used by children To lock or unlock the controls press and hold CLEAR O...

Page 28: ...the Start of Cooking You can set the microwave to delay cooking up to 99 minutes and 99 seconds Press TIME COOK and enter the amount of cooking time Press TIMER and enter the amount of time to delay the start of cooking Press START The timer will begin counting down to zero and cooking will then begin How to Use to Set a Holding Time You can set a holding time between Defrost and Time Cook from on...

Page 29: ...c wrap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent over browning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time When you cook with regular ovens foods such as roasts or cakes are allowed to...

Page 30: ...th a sudsy cloth then rinse with a damp cloth Do not use abrasive cleaners or sharp utensils on oven walls To clean the surface of the door and the surface of the oven that come together upon closing use only mild nonabrasive soaps or detergents using a sponge or soft cloth Rinse with a damp cloth and dry Never use a commercial oven cleaner on any part of your microwave Removable Turntable and Tur...

Page 31: ...a sudsy cloth Rinse and then dry Wipe the window clean with a damp cloth Control Panel and Door Wipe with a damp cloth Dry thoroughly Do not use cleaning sprays large amounts of soap and water abrasives or sharp objects on the panel they can damage it Some paper towels can also scratch the control panel Door Surface It s important to keep the area clean where the door seals against the microwave U...

Page 32: ...ted into wall outlet Door not securely closed Open the door and close securely Control panel lighted Door not securely closed Open the door and close yet oven will not start securely START pad not pressed Press START after entering cooking selection Another selection entered Press CLEAR OFF already in oven and CLEAR OFF pad not pressed to cancel it Cooking time not entered Make sure you have after...

Page 33: ... high Dull thumping sound while oven is operating TV radio interference might be noticed while using the microwave Similar to the interference caused by other small appliances it does not indicate a problem with the microwave Plug the microwave into a different electrical circuit move the radio or TV as far away from the microwave as possible or check the position and signal of the TV radio antenn...

Page 34: ...Consumer Support Troubleshooting Tips Operating Instructions Safety Information 34 Notes ...

Page 35: ...lace the defective part You will be responsible for any in home service costs Four Years The magnetron tube if the magnetron tube fails due to For the second through a defect in materials or workmanship During this fifth year from the date four year limited warranty you will be responsible for of the original purchase any labor or in home service costs For the above limited warranties To avoid any...

Page 36: ...ed warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories www GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sent dire...

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GE JES1231, Owner'S Manual

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