Questions?
Use This Problem Solver
PROBLEM
OVEN
NOT
COME ON
CONTROL PANEL
OVEN
WILL NOT START
FOODS ARE EITHER
OVERCOOKED OR
UNDERCOOKED
POSSIBLE CAUSE AND REMEDY
●
A fuse your home may be blown or the circuit breaker tripped. Replace fuse or
reset circuit breaker.
●
Unplug your microwave oven, then plug it back
●
Make sure 3-prong plug on oven is fully inserted into wall receptacle.
●
Door not securely closed.
●
START pad must be touched after entering cooking selection.
●
Another selection entered already in oven and PAUSE/CANCEL pad not touched
to cancel it.
●
Make sure you have entered cooking time after touching TIME COOK I & II pad.
●
PAUSE/CANCEL pad was touched accidentally. Reset cooking program and touch
START pad.
●
Make sure you entered a code number after touching AUTO REHEAT or
AUTO DEFROST.
●
Cooking times may vary because of starting food temperature, food density or
amount of foods in oven. Touch
COOK pad and additional cooking
time for completion.
●
Incorrect power
entered. Check cooking guide for recommended power level.
●
Dish was not turned or stirred. Some dishes require specific instructions.
Check cooking guide or recipe for instructions.
●
Too many dishes in oven at same time. Cooking time must be increased when
cooking more than one food item. Check cooking guide time recommendations.
All these things are normal with your microwave oven:
●
Steam or vapor escaping from
●
Dimming oven light and change
●
Some TV-Radio interference
around the door.
in blower sound may occur while
might be noticed while using your
●
Light reflection around door or
operating at power levels other
microwave oven. It’s similar to the
outer case.
than high.
interference caused by other small
●
Dull thumping sound while oven
appliances and does not indicate a
is operating.
problem with your oven.
If you need more
toll free: GE Answer Center” / 800.626.2000 / consumer information service
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