background image

Customer Service

Troubleshooting T

ips

Operating Instructions

Safety Information

Usage situations where appliance’s power cord will be disconnected
infrequently.

Because of potential safety 
hazards under certain conditions,

we strongly recommend against the 
use of an adapter plug.

However, if 

you still elect to use an adapter, 
where local codes permit, a

TEMPORARY CONNECTION

may be

made to a properly grounded two-
prong wall receptacle by the use of a
UL listed adapter which is available 
at most local hardware stores.

The larger slot in the adapter must be aligned with the larger slot in
the wall receptacle to provide proper polarity in the connection of
the power cord.

CAUTION:

Attaching the adapter ground terminal to the wall receptacle

cover screw does not ground the appliance unless the cover screw is
metal, and not insulated, and the wall receptacle is grounded through 
the house wiring. 

You should have the circuit checked by a qualified electrician to
make sure the receptacle is properly grounded.

When disconnecting the power cord from the adapter, always hold
the adapter with one hand. If this is not done, the adapter ground
terminal is very likely to break with repeated use. Should this
happen, 

DO NOT USE

the appliance until a proper ground has again

been established.

Usage situations where appliance’s power cord will be disconnected
frequently.

Do not use an adapter plug

in these situations because frequent

disconnection of the power cord places undue strain on the adapter
and leads to eventual failure of the adapter ground terminal. You
should have the two-prong wall receptacle replaced with a three-
prong (grounding) receptacle by a qualified electrician before
using the appliance.

ADAPTER PLUGS

9

Ensure proper ground 
and firm connection
before use.

TEMPORARY
METHOD

Align large
prongs/slots

(Adapter plugs not
permitted in Canada)

Summary of Contents for JE1840

Page 1: ...xposure to Excessive Microwave Energy 2 Safety Precautions 2 3 Operating Instructions Convenience Features 23 26 Microwave Terms 30 Other Features 27 29 Oven Features 14 15 Power Levels 16 Time Features 17 22 Care and Cleaning Inside 31 Outside 32 Turntable 31 Troubleshooting Tips 33 34 Things That Are Normal 34 Customer Service Product Registration 12 Service Telephone Numbers 13 Back Cover Warra...

Page 2: ...any object between the oven front face and the door or allow soil or cleaner residue to accumulate on sealing surfaces Do Not Operate the oven if it is damaged It is particularly important that the oven door close properly and that there is no damage to the door bent hinges and latches broken or loosened door seals and sealing surfaces The Oven Should Not be adjusted or repaired by anyone except p...

Page 3: ...asement near a swimming pool or near a sink Keep power cord away from heated surfaces Do not immerse power cord or plug in water Do not let power cord hang over edge of table or counter To reduce the risk of fire in the oven cavity Do not overcook food Carefully attend appliance if paper plastic or other combustible materials are placed inside the oven while cooking Remove wire twist ties and meta...

Page 4: ... oven Such use of the microwave oven could result in injury Do not boil eggs in a microwave oven Pressure will build up inside egg yolk and will cause it to burst possibly resulting in injury Operating the microwave with no food inside for more than a minute or two may cause damage to the oven and could start a fire It increases the heat around the magnetron and can shorten the life of the oven Fo...

Page 5: ... if the container is opened pressure can build up This can cause the container to burst possibly resulting in injury Spontaneous boiling Under certain special circumstances liquids may start to boil during or shortly after removal from the microwave oven To prevent burns from splashing liquid we recommend the following before removing the container from the oven allow the container to stand in the...

Page 6: ...d paper products Recycled paper towels napkins and waxed paper can contain metal flecks which may cause arcing or ignite Paper products containing nylon or nylon filaments should be avoided as they may also ignite Some styrofoam trays like those that meat is packaged on have a thin strip of metal embedded in the bottom When microwaved the metal can burn the floor of the oven or ignite a paper towe...

Page 7: ... foil trays less than 3 4 high remove the top foil cover and return the tray to the box When using foil in the microwave oven keep the foil at least 1 inch away from the sides of the oven Plastic cookware Plastic cookware designed for microwave cooking is very useful but should be used carefully Even microwave safe plastic may not be as tolerant of overcooking conditions as are glass or ceramic ma...

Page 8: ...sponsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not under any circumstances cut or remove the third ground prong from the power cord We do not recommend using an extension cord with this appliance If the power cord is too short have a qualified electrician or service technician install an outlet near the appliance See WARNING EXTENSION CORDS section ...

Page 9: ...insulated and the wall receptacle is grounded through the house wiring You should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded When disconnecting the power cord from the adapter always hold the adapter with one hand If this is not done the adapter ground terminal is very likely to break with repeated use Should this happen DO NOT USE the appl...

Page 10: ... used The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance The extension cord must be a grounding type 3 wire cord and it must be plugged into a 3 slot outlet The extension cord should be arranged so that it will not drape over the countertop or tabletop where it can be pulled on by children or tripped over unintentionally If you ...

Page 11: ...Customer Service Troubleshooting Tips Operating Instructions Safety Information 11 READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY SAVE THESE INSTRUCTIONS ...

Page 12: ... www geappliances com Complete and mail the enclosed Product Registration Card FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label inside the oven Staple sales slip or cancelled check here Proof of the original purchase date is needed to obtain service under the warranty A Service Partnership ...

Page 13: ...AD THIS MANUAL You ll find many answers to common problems in the Before You Call for Service section If you review our chart of Troubleshooting Tips first you may not need to call for service at all If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back section Or you can always call the GE Answer Center at ...

Page 14: ...Latches Window with Metal Shield Screen allows cooking to be viewed while keeping microwaves confined in the oven Convenience Guide Touch Control Panel and Display Door Latch Release Press latch release to open door Removable Turntable Turntable and support must be in place when using the oven The turntable may be removed for cleaning NOTE Rating plate oven vent s and oven light are located on the...

Page 15: ...r twice TIME DEFROST Amount of defrosting time EXPRESS COOK Starts immediately POWER LEVEL Power level 1 10 30 SEC Starts immediately Convenience Features Press Enter Option POPCORN Starts immediately 3 5 oz 3 oz or 1 75 oz Press once twice or more less time three times BEVERAGE Starts immediately 4 oz 8 oz or 12 oz Press once twice or three times REHEAT Food type 1 6 1 3 servings SNACKS Snack typ...

Page 16: ... 10 will cook faster but food may need more frequent stirring rotating or turning over A lower setting will cook more evenly and need less stirring or rotating of the food Some foods may have better flavor texture or appearance if one of the lower settings is used Use a lower power level when cooking foods that have a tendency to boil over such as scalloped potatoes Rest periods when the microwave...

Page 17: ...lose the door and press START to resume cooking Time Cook II Lets you change power levels automatically during cooking Here s how to do it Press TIME COOK Enter the first cook time Change the power level if you don t want full power Press POWER LEVEL Select a desired power level 1 10 Press TIME COOK again Enter the second cook time Change the power level if you don t want full power Press POWER LE...

Page 18: ...2 cup water Broccoli fresh cut 1 bunch 5 to 9 min In 2 qt casserole place 1 2 cup 11 4 to 11 2 lbs water fresh spears 1 bunch 7 to 11 min In 2 qt casserole place 1 4 cup 11 4 to 11 2 lbs water frozen 10 oz package 4 to 7 min In 1 qt casserole chopped frozen spears 10 oz package 4 to 7 min In 1 qt casserole place 3 tablespoons water Cabbage fresh 1 medium head 6 to 10 min In 11 2 or 2 qt casserole ...

Page 19: ...ed 7 to 10 min In 1 qt casserole place 1 4 cup water frozen 10 oz package 2 to 6 min In 1 qt casserole place 2 tablespoons water Potatoes fresh cubed 4 potatoes 9 to 12 min Peel and cut into 1 inch cubes white 6 to 8 oz each Place in 2 qt casserole with 1 2 cup water Stir after half of time fresh whole 1 6 to 8 oz 2 to 4 min Pierce with cooking fork Place sweet or white in center of the oven Let s...

Page 20: ...mal when oven is not operating at High power Defrosting Tips Foods frozen in paper or plastic can be defrosted in the package Closed packages should be slit pierced or vented AFTER food has partially defrosted Plastic storage containers should be partially uncovered Family size prepackaged frozen dinners can be defrosted and microwaved If the food is in a foil container transfer it to a microwave ...

Page 21: ...irst half of time and shield warm areas with foil After second half of time separate pieces with table knife Let stand to complete defrosting Poultry Chicken broiler fryer 14 to 20 min Place wrapped chicken in dish Unwrap cut up 21 2 to 3 lbs and turn over after first half of time After second half of time separate pieces and place in cooking dish Microwave 2 to 4 minutes more if necessary Let sta...

Page 22: ...Cook pads from 1 to 6 for 1 to 6 minutes of cooking at power level 10 For example press the 2 pad for 2 minutes of cooking time The power level can be changed as time is counting down Press POWER LEVEL and enter 1 10 Add 30 Seconds You can use this feature two ways It will add 30 seconds to the time counting down each time the pad is pressed It can be used as a quick way to set 30 seconds of cooki...

Page 23: ...e a Shorter or Longer Cook Time If you find that the brand of popcorn you use underpops or overcooks consistently you can add or subtract 20 seconds to the automatic popping time To add time After pressing POPCORN press 9 immediately after the oven starts for an extra 20 seconds To subtract time After pressing POPCORN press 1 immediately after the oven starts for 20 seconds less cooking time 2 1 l...

Page 24: ...tic wrap 3 Fruits and vegetables Cover with lid or vented plastic wrap 4 Beverages 8 10 oz Use wide mouth mug 5 Sauces and gravies Cover with lid or vented plastic wrap 6 Plate of leftovers 2 to 3 foods 4 oz each Cover with vented plastic wrap Food Type Comments Reheat Guide 1 Bread rolls muffins 1 to 4 2 Sandwiches 1 to 2 3 Pizza leftover slices 1 to 4 4 Dessert toppings 1 to 4 5 Soup 8 to 40 oz ...

Page 25: ...lid or vented plastic wrap 3 Fresh Vegetables 4 to 16 oz Use microwave safe casserole or bowl Add 2 tablespoons water for each serving Cover with lid or vented plastic wrap 4 Potatoes 8 to 40 oz Pierce skin with fork Place potatoes on the turntable 5 Fish 4 to 16 oz Use oblong square or round dish Cover with vented plastic wrap 6 Chicken Pieces 4 to 40 oz Use oblong square or round dish Cover with...

Page 26: ...pound 3 ounces Press START There is a handy guide located on the inside front of the oven Remove meat from package and place on microwave safe dish Twice during defrost the oven signals TURn At each TURn signal turn the food over Remove defrosted meat or shield warm areas with small pieces of foil After defrosting most meats need to stand 5 minutes to complete defrosting Large roasts should stand ...

Page 27: ...elay cooking up to 12 hours Press DELAY START Enter the time you want the oven to start Be sure the microwave clock shows the correct time of day Select your desired cooking program Press START The Delay Start time will be displayed The oven will automatically start at the delayed time The time of day may be displayed by pressing CLOCK 4 3 2 1 27 To remind you that you have food in the oven the ov...

Page 28: ...orrect time of day Press START The Reminder time may be displayed by pressing DELAY START NOTE REM will remain on the display to show that the Reminder is set until the Reminder time is reached and the door is opened or CLEAR OFF is pressed 3 2 1 Child Lock Out You may lock the control panel to prevent the microwave from being accidentally started or used by children To lock or unlock the controls...

Page 29: ...al How to Use to Delay the Start of Cooking You can set the microwave to delay cooking up to 99 minutes and 99 seconds Press TIME COOK and enter the amount of cooking time Press KITCHEN TIMER and enter the amount of time to delay the start of cooking Press START The timer will begin counting down to zero and cooking will then begin How to Use to Set a Holding Time You can set a holding time betwee...

Page 30: ...rap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent over browning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time When you cook with regular ovens foods such as roasts or cakes are allowed to st...

Page 31: ...amp cloth Remove greasy spatters with a sudsy cloth then rinse with a damp cloth Do not use abrasive cleaners or sharp utensils on oven walls To clean the surface of the door and the surface of the oven that come together upon closing use only mild nonabrasive soaps or detergents using a sponge or soft cloth Rinse with a damp cloth and dry Never use a commercial oven cleaner on any part of your mi...

Page 32: ...of the microwave with a sudsy cloth Rinse and then dry Wipe the window clean with a damp cloth Control Panel and Door Wipe with a damp cloth Dry thoroughly Do not use cleaning sprays large amounts of soap and water abrasives or sharp objects on the panel they can damage it Some paper towels can also scratch the control panel Door Surface It s important to keep the area clean where the door seals a...

Page 33: ...o wall outlet Door not securely closed Open the door and close securely Control panel lighted yet Door not securely closed Open the door and close oven will not start securely START pad not pressed Press START after entering cooking selection Another selection entered Press CLEAR OFF already in oven and CLEAR OFF pad not pressed to cancel it Cooking time not entered Make sure you have after pressi...

Page 34: ... other than high Dull thumping sound while oven is operating TV radio interference might be noticed while using the microwave Similar to the interference caused by other small appliances it does not indicate a problem with the microwave Plug the microwave into a different electrical circuit move the radio or TV as far away from the microwave as possible or check the position and signal of the TV r...

Page 35: ...r limited warranty GE will also provide free of charge all labor to repair or replace the defective part Four Years The magnetron tube if the magnetron tube fails due to For the second through a defect in materials or workmanship During this fifth year from the date four year limited warranty you will be responsible for of the original purchase any labor or in home service costs For each of the ab...

Page 36: ...ntracts 800 626 2224 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may caus...

Reviews: