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GE JE1390, Owner'S Manual, Page: 32 / 36

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GE JE1390 Owner'S Manual Download Page 32

Operating Instr

uctions

Safety Instr

uctions

Customer Ser

vice

Tr

oubleshooting T

ips

Before you call for service…

32

Troubleshooting Tips 

Problem

Possible Causes

What To Do

BAD PROBE

appears

The probe has not been 

•

Insert the probe properly into the receptacle.

on display

completely inserted into
the receptacle.

The probe is defective.

•

Replace the probe.

LOCKED

appears

The control has been locked.

•

Press and hold 

CLEAR/OFF

for about 3 seconds

on display

to unlock the control.

HOT—OVEN IS HOT

The temperature inside the

•

This is normal.

appears on display

oven is greater than 200°F.

One of the sensor cooking 

•

These features will not operate when the oven is hot.

pads was pressed when the 
temperature inside the oven 
was greater than 200°F.

You hear an unusual,

You have tried to start the 

•

Start over and enter a valid time of day.

low-tone beep

Reminder without a valid 
time of day.

You have tried to change 

•

Many of the oven’s features are preset and cannot be 

the power level when it 

changed.

is not allowed.

Things That Are Normal With Your Microwave Oven

■

Steam or vapor escaping from around 

the  door.

■

Light reflection around door or outer case.

■

Dimming oven light and change in 

the blower sound at power levels other

than high.

■

Dull thumping sound while oven is

operating.

■

TV/radio interference might be noticed

while using the microwave.  Similar to the

interference caused by other small

appliances, it does not indicate a problem

with the microwave. Plug the microwave

into a different electrical circuit, move

the radio or TV as far away from the

microwave as possible, or check the

position and signal of the TV/radio

antenna.

Summary of Contents for JE1390

Page 1: ...Microwave Oven Sensor Convection Part No 164D3370P057 Pub No 49 40057 12 97 CG 3828W5A0753 JE1390 Owner s Manual GE Appliances ...

Page 2: ... to heat dry or cook food and is not intended for laboratory or industrial use To reduce the risk of fire in the oven cavity Do not over cook food Carefully attend appliance if paper plastic or other combustible materials are placed inside the oven while cooking Remove wire twist ties and metal handles from paper or plastic containers before placing them in the oven Do not use the oven for storage...

Page 3: ...d surfaces Do not immerse power cord or plug in water Do not let power cord hang over edge of table or counter Do not mount this appliance over a sink Do not mount the microwave oven over or near any portion of a heating or cooking appliance Do not store anything directly on top of the microwave oven surface when the microwave oven is in operation Do not operate any heating or cooking appliance be...

Page 4: ...ave oven section for instructions on how to clean the inside of the oven Avoid heating baby food in glass jars even with the lid off Make sure all infant food is thoroughly cooked Stir food to distribute the heat evenly Be careful to prevent scalding when warming formula The container may feel cooler than the formula really is Always test the formula before feeding the baby Don t defrost frozen be...

Page 5: ...y be hot Be sure that the shelf is positioned properly inside the oven to prevent product damage Do not cover the shelf or any part of the oven with metal foil This will cause overheating of the microwave convection oven Do not use your microwave convection oven to dry newspapers Not all plastic wrap is suitable for use in microwave ovens Check the package for proper use Paper towels waxed paper a...

Page 6: ...cord with this appliance If the power cord is too short have a qualified electrician or service technician install an outlet near the appliance See EXTENSION CORDS section For best operation plug this appliance into its own electrical outlet to prevent flickering of lights blowing of fuse or tripping of circuit breaker WARNING WARNING Improper use of the grounding plug can result in a risk of elec...

Page 7: ... receptacle is grounded through the house wiring You should have the circuit checked by a qualified electrician to make sure the receptacle is properly grounded When disconnecting the power cord from the adapter always hold the adapter with one hand If this is not done the adapter ground terminal is very likely to break with repeated use Should this happen DO NOT USE the appliance until a proper g...

Page 8: ...and Cleaning 30 Troubleshooting Tips Before You Call For Service 31 32 Things That Are Normal With Your Microwave Oven 32 Customer Service Product Registration 33 Warranty 35 Service Telephone Numbers Back Cover FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label inside the oven Staple sales slip or cancelled check here Proof of the original purchase date is neede...

Page 9: ...y be removed for cleaning Removable Turntable Support The turntable support must be in place when using the oven Tall Oven Shelf Use when convection cooking on two levels Do not use during combination or microwave cooking Short Oven Shelf Use when convection or combination cooking Do not use when microwave cooking Temperature Probe Probe measures internal food temperature Must be used when cooking...

Page 10: ...rts immediately POWER LEVEL Power level 1 10 ADD 30 SEC Starts immediately Sensor Features and Auto Feature Press Enter Option POPCORN Starts immediately more less time BEVERAGE Starts immediately REHEAT Starts immediately COOK Food type 1 7 more less time TEMP COOK HOLD Food temperature AUTO DEFROST Food weight Convection Combination Features Press Enter COMBINATION COOK Oven temperature then coo...

Page 11: ...food An example of this is shown with power level 3 the defrost cycle If microwave energy did not cycle off the outside of the food would cook before the inside was defrosted Here are some examples of uses for various power levels High 10 Fish bacon vegetables boiling liquids Med High 7 Gentle cooking of meat and poultry baking casseroles and reheating Medium 5 Slow cooking and tenderizing for ste...

Page 12: ...ed and microwaved If the food is in a foil container transfer it to a microwave safe dish Foods that spoil easily should not be allowed to sit out for more than one hour after defrosting Room temperature promotes the growth of harmful bacteria For more even defrosting of larger foods such as roasts use Auto Defrost Be sure large meats are completely defrosted before cooking When defrosted food sho...

Page 13: ...efore placing food in the oven Beads of moisture turning into steam can mislead the sensor Dry off dishes so they don t mislead the sensor Vented Covered Cook Because most cooking containers must be covered during Cook this feature is best with foods that you want to steam or retain moisture NOTE Use of the metal shelf with Cook is not recommended Recommended Foods A wide variety of foods includin...

Page 14: ...d Cook Code and START The word AUTO appears on the display and the sensor is activated to sense steam from food See the Sensor Cook Code Guide for specific foods and instructions Place covered food in oven Press COOK ENTER FOOD CODE flashes in the display Pressthenumberpadofdesiredfood code Thecodeandfoodtypeyou selectedwillappearonthedisplay FOOD andCODE flash After4seconds START flashesonthedisp...

Page 15: ...h prepackaged microwave popcorn weighing 3 0 to 3 5 ounces less time more time Reheat The Reheat feature reheats single servings 4 8 ounces of previously cooked foods or a plate of leftovers Place covered food in the oven Press REHEAT The oven starts immediately The oven signals when steam is sensed and the time remaining begins counting down Do not open the oven door until time is counting down I...

Page 16: ... different things your Microwave Convection Combination Oven can do You will find a wide variety of cooking methods and programs designed to suit your lifestyle 16 Microwave Convection Combination Cooking Method Heat Source Heat Conduction Benefits Microwave energy is distributed evenly throughout the oven for thorough fast cooking of food Microwave energy Heat produced within food by instant ener...

Page 17: ... oven wall or oven shelf damaging the cookware the shelf or the oven Heat Resistant Plastic microwave cookware safe to 450 F may be used but it is not recommended for foods requiring crusting or all around browning because the plastic is a poor conductor of heat Cookware Microwave Convection Combination Heat Resistant Glass Glass Ceramic Yes Yes Yes Pyrex Fire King Corning Ware etc Metal No Yes No...

Page 18: ...ven temperature For example press number pads 2 7 and 5 for 275 F Do not enter convection cook time now Press START When the oven is preheated it will signal If you do not open the door within 1 hour the oven will turn off automatically Open the oven door and place the food in the oven Close the oven door Set the desired cooking time in hours and minutes by pressing number pads in sequence beginni...

Page 19: ...hen Combination Cooking Do not use metal cookware when Combination Cooking Place meat on a trivet in a glass dish to collect juices and prevent spattering For best roasting and browning results whole roasts should be cooked in a glass dish placed directly on the shorter oven shelf For foods that are too tall to fit in the oven you can leave out the trivet If necessary you may take out the shelf an...

Page 20: ...and Toppings N R N R Soups and Stews N R Meats Defrosting N R N R Roasting Poultry Defrosting N R N R Roasting Fish and Seafood Defrosting N R N R Cooking N R Casseroles Eggs and Cheese Scrambled Omelets N R N R Quiche Souffle Vegetables fresh N R N R Breads Quick Yeast N R Muffins Coffee Cake Desserts Cakes Layer and Bundt Angel Food and Chiffon N R N R Custard and Pudding N R N R Bar Cookies Fru...

Page 21: ...re difficult to cook precisely by temperature Make sure the cable end is inserted all the way into the oven receptacle Insert the probe into the center of the food Make sure the handle does not touch the food or the top or sides of the oven Do not leave the probe in the oven if it s not inserted in food If it touches the oven wall it may damage the oven Cooking Tips Do not twist drop or bend the p...

Page 22: ... food and attach it securely in the oven receptacle Press TEMP COOK HOLD Enter the desired food temperature Change power level if you don t want full power Press POWER LEVEL Select a power level 1 10 Press START When the temperature is reached the microwave will signal Food will be held at this temperature for 60 minutes The oven beeps when the hold time is complete 6 5 4 3 2 1 ...

Page 23: ...the probe in the food and attach it securely to the oven wall Press Convection COOK Enter the desired oven temperature Enter the desired food temperature Any food temperature from 90 F to 199 F may be programmed Press START The temperature probe monitors the temperature of the food and turns the oven off automatically when the desired temperature is reached 5 4 3 2 1 The shorter shelf is required ...

Page 24: ...n the food and attach it securely to the oven receptacle Press Combination COOK Enter the desired oven temperature Enter the desired food temperature Any food temperature from 90 F to 199 F may be programmed Press START The temperature probe monitors the temperature of the food and turns the oven off automatically when the desired temperature is reached 5 4 3 2 1 The shorter shelf is required for ...

Page 25: ...T At the appropriate time the oven will signal TURN Unplug the probe and carefully turn the meat over Make sure the probe is still positioned properly in the meat and attach it firmly into the receptacle Press START When the programmed temperature is reached the oven holds the food at that temperature for up to 1 hour Cooking Tip Place food on a trivet in a glass dish for cooking during Combinatio...

Page 26: ...ersion Guide at right enter food weight For example press pads 1 and 2 for 1 2 pounds 1 pound 3 ounces Press START Twice during defrost the oven signals TURN At each TURN signal turn the food over Remove defrosted meat or shield warm areas with small pieces of foil After defrosting most meats need to stand 5 minutes to complete defrosting Large roasts should stand for about 30 minutes Conversion G...

Page 27: ...clock shows the correct time of day Select your desired cooking program Press START The Delay Start time will be displayed The oven will automatically start at the delayed time The time of day may be displayed by pressing CLOCK NOTE You cannot use DELAY START with POPCORN or REHEAT 4 3 2 1 Reminder The Reminder feature can be used like an alarm clock without starting the oven The Reminder time can...

Page 28: ...CHEN TIMER and enter the amount of time to delay the start of cooking Press START The timer will begin counting down to zero and cooking will then begin How to Use to Set a Holding Time You can set a holding time between Defrost and Time Cook from one second to 99 minutes and 99 seconds Press TIME DEFROST Enter defrosting time Press KITCHEN TIMER Enter the amount of time you want the oven to hold ...

Page 29: ...ture allow for more even heating and reduce cooking time Venting plastic wrap or covering with wax paper allows excess steam to escape Shielding In a regular oven you shield chicken breasts or baked foods to prevent over browning When microwaving you use small strips of foil to shield thin parts such as the tips of wings and legs on poultry which would cook before larger parts Standing Time When y...

Page 30: ... breakage do not place the turntable into water just after cooking Wash it carefully in warm sudsy water or in the dishwasher The turntable and support can be broken if dropped Remember do not operate the oven without the turntable and support in place How to Clean the Outside Do not use cleaners containing ammonia or alcohol on the microwave oven Ammonia or alcohol can damage the appearance of th...

Page 31: ...ered cooking time after pressing pressing TIME COOK TIME COOK CLEAR OFF was pressed Reset cooking program and press START accidentally Food weight not entered after Make sure you have entered food weight after pressing pressing AUTO DEFROST AUTO DEFROST Food type not entered after Make sure you have entered a food type pressing SNACKS or COOK HOT appears The temperature inside the oven Wait for th...

Page 32: ... oven was greater than 200 F You hear an unusual You have tried to start the Start over and enter a valid time of day low tone beep Reminder without a valid time of day You have tried to change Many of the oven s features are preset and cannot be the power level when it changed is not allowed Things That Are Normal With Your Microwave Oven Steam or vapor escaping from around the door Lightreflecti...

Page 33: ... protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that al...

Page 34: ...stment Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 452 2737 Read your Owner s Manual carefully It ...

Page 35: ...d for other than the intended purpose or used commercially Replacement of house fuses or resetting of circuit breakers Damage to the product caused by accident fire floods or acts of God Incidental or consequential damage to personal property caused by possible defects with this appliance What GE Will Not Cover This warranty is extended to the original purchaser and any succeeding owner for produc...

Page 36: ...ur warranty is still in effect and you ll receive a substantial discount GE Consumer Service will still be there after your warranty expires Parts and Accessories 800 626 2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be pe...

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