background image

Problem

Possible Causes

What To Do

Display goes blank

A fuse in your home may be 

Replace the fuse or reset the circuit breaker.

blown or the circuit 
breaker tripped.

The clock is in the 

See the 

Special features of your oven control

section.

black-out mode.

Display flashes

Power failure. 

Reset the clock.

Unable to get the 

Oven control pads were 

The 

BAKE

and 

BROIL HI/LO

pads must be pressed

display to show “SF”

not pressed properly.

at the same time and held for 3 seconds.

Power outage,

Power outage or surge.

Reset the clock. If the oven was in use, you must reset 

clock flashes

it by pressing the 

CLEAR/OFF

pad, setting the clock 

and resetting any cooking function.

“Burning” or “oily”

This is normal in a new 

To speed the process, set a self-clean cycle for a 

odor emitting from

oven and will disappear 

minimum of 3 hours. See the 

Using the self-cleaning 

the vent

in time.

oven

section.

Strong odor

An odor from the insulation

This is temporary.

around the inside of the 
oven is normal for the first 
few times the oven is used.

Fan noise

A cooling fan may

This is normal. The cooling fan will turn off and 

automatically turn 

on to cool internal parts. It may run after the oven 

on and off.

is turned OFF.

30

Consumer Support

Tr

oubleshooting T

ips

Care and Cleaning

Operating Instructions

Safety Instructions

Before you call for service…

Troubleshooting Tips 

Summary of Contents for JDP47

Page 1: ...r Information First Name________________________ _ Last Name________________________ _ Address ___________________________ City _____________________________ _ State _______ Zip_______________ Phone __________________________ E mail _____________________________ I would like to order Quantity Part ________ _____________ ________ _____________ ________ _____________ Product Information Model ______...

Page 2: ...ware 8 9 Oven 10 20 Sabbath Feature 20 Self Cleaning 16 17 Special Features 18 19 Surface Units 6 7 Thermostat 15 Timed Baking and Roasting 14 Care and Cleaning Broiler Pan and Grid 23 Control Panel 22 Door 22 Glass Cooktop 25 26 Knobs 21 Light Bulb 24 Packaging Tape 21 Racks 23 Stainless Steel Surfaces 21 Storage Drawer Removal 23 Vent 21 Troubleshooting Tips Before You Call For Service 27 30 Acc...

Page 3: ...ure to take this precaution could result in tipping of the range and injury WARNING ANTI TIP DEVICE IMPORTANT SAFETY NOTICE The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the state to cause cancer birth defects or other reproductive harm and requires businesses to warn customers of potential exposure to such...

Page 4: ...smothered completely by closing the oven door and turning the oven off or by using a multi purpose dry chemical or foam type fire extinguisher For your safety never use your appliance for warming or heating the room Do not let cooking grease or other flammable materials accumulate in or near the range Do not touch the surface units the heating elements or the interior surface of the oven These sur...

Page 5: ...Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Avoid scratching the glass cooktop The cooktop can be scratched with items such as sharp instruments rings or other jewelry and rivets on clothing Large scratches or impacts to glass doors or cooktops can lead to broken or shattered glass Do not operate the radiant surface units if the glass is broken ...

Page 6: ...in the oven when not in use Do not use aluminum foil to line oven bottoms except as suggested in this manual Improper installation of aluminum foil may result in a risk of electric shock or fire Stand away from the range when opening the oven door Hot air or steam which escapes can cause burns to hands face and or eyes WARNING OVEN READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY SAVE THESE INSTR...

Page 7: ...unit is hot to the touch stay on even after the unit is turned off glow until the unit is cooled to approximately 150 F The WARM setting on the right REAR surface unit keeps already heated food warm until ready to serve Do not use to heat cold food Be sure you turn the control knob to OFF when you finish cooking Dual Surface Unit Control Knob The right front surface unit has 2 cooking sizes to sel...

Page 8: ...materials and will disappear in a short time The surface unit will cycle on and off to maintain your selected control setting It is safe to place hot cookware on the glass surface even when the cooktop is cool Even after the surface units are turned off the glass cooktop retains enough heat to continue cooking To avoid over cooking remove pans from the surface units when the food is cooked Avoid p...

Page 9: ...ended As long as the cookware is covered completely with porcelain enamel this cookware is recommended Caution is recommended for cast iron cookware that is not completely covered with smooth porcelain enamel since it may scratch the glass ceramic cooktop Glass Ceramic usable but not recommended Poor performance May scratch the surface Stoneware usable but not recommended Poor performance May scra...

Page 10: ...available from the manufacturer of your canner manufacturers of glass jars for canning such as Ball and Kerr brand and the United States Department of Agriculture Extension Service Remember that canning is a process that generates large amounts of steam To avoid burns from steam or heat be careful when canning NOTE If your house has low voltage canning may take longer than expected even though dir...

Page 11: ...ut off when the cooking time has run out DELAY START Pad Use along with COOKING TIME or SELF CLEAN LO STD pads to set the oven to start and stop automatically at a time you set CLOCK Pad Press this pad before setting the clock KITCHEN TIMER ON OFF Pad Press this pad to select the timer feature CLEAR OFF Pad Press this pad to cancel ALL oven operations except the clock and timer Number Pads Use to ...

Page 12: ... you pull the rack out several inches and then using two pot holders pull the rack out by holding the sides of it The rack is low and you could be burned if you place your hand in the middle of the rack and pull all the way out Be very careful not to burn your hand on the door when using the rack in the lowest position A The oven has 7 rack positions How to Set the Oven for Baking or Roasting Pres...

Page 13: ... broiled by preheating the broiler and positioning the oven rack one position higher The oven has 7 shelf positions Broiling Guide Quantity and Shelf First Side Second Side Food or Thickness Position Time min Time min Comments Ground Beef 1 lb 4 patties E 9 6 Space evenly Up to 8 Well Done 1 2 to 3 4 thick E 11 10 patties take about the same time Beef Steaks Rare 1 thick F 7 5 Steaks less than 1 M...

Page 14: ...nceled by following the steps in the Special features of your oven control section under Tones at the End of a Timed Cycle The timer is a minute timer only The timer does not control oven operations The maximum setting on the timer is 9 hours and 59 minutes To Reset the Timer If the display is still showing the time remaining you may change it by pressing the KITCHEN TIMER ON OFF pad then press th...

Page 15: ...ature was set See the Special features of your oven control section Press the CLEAR OFF pad to clear the display How to Set a Delayed Start and Automatic Stop You can set the oven control to delay start the oven cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Press the BAKE pad Using the number pads enter the desired temperature ...

Page 16: ...alternate between increasing and decreasing the oven temperature The oven temperature can be adjusted up to 35ºF hotter or 35ºF cooler Press the number pads the same way you read them For example to change the oven temperature 15ºF press 1 and 5 When you have made the adjustment press the START pad to go back to the time of day display Use your oven as you would normally The type of margarine will...

Page 17: ...ds is extremely sensitive to the fumes given off during the self cleaning cycle of any range Move birds to another well ventilated room Wipe up heavy soil on the oven bottom How to Set the Oven for Cleaning Press the SELF CLEAN LO STD pad once for a 4 hour clean time or twice for a 3 hour clean time A 3 hour self clean time is recommended for use when cleaning small contained spills A self clean t...

Page 18: ...rt Press the START pad The door locks automatically The display will show the start time It will not be possible to open the oven door until the temperature drops below the lock temperature and the LOCKED light goes off When the LOCKED light goes off you will be able open the door After a Clean Cycle You may notice some white ash in the oven Wipe it up with a damp cloth after the oven cools If whi...

Page 19: ... shdn no shut off appears in the display Press the START pad to activate the no shut off and leave the control set in this special features mode Fahrenheit or Celsius Temperature Selection Your oven control is set to use the Fahrenheit temperature selections but you may change this to use the Celsius selections Press the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display sh...

Page 20: ... this is the choice you want press the START pad NOTE If the clock is in the black out mode you will not be able to use the Delay Start function Cook and Hold Your control has a cook and hold feature that keeps cooked foods warm for up to 3 hours after Timed Baking or Roasting is finished NOTE This feature can only be programmed to work with Timed Baking or Roasting See the Using the timed baking ...

Page 21: ...il the display shows SF NOTE If bake or broil appears in the display the BAKE and BROIL HI LO pads were not pressed at the same time Press the CLEAR OFF pad and begin again Tap the DELAY START pad until SAb bAtH appears in the display Press the START pad and will appear in the display Press the COOKING TIME pad Press the number pads to set the desired length of cooking time between 1 minute and 9 ...

Page 22: ...rol knobs may be removed for easier cleaning Make sure the knobs are in the OFF positions and pull them straight off the stems for cleaning The knobs can be cleaned in a dishwasher or they may also be washed with soap and water Make sure the insides of the knobs are dry before replacing Replace the knobs in the OFF position to ensure proper placement Oven Vent The oven vent is located above the le...

Page 23: ...ve cleaner and a sponge scrubber for best results Spillage of marinades fruit juices tomato sauces and basting materials containing acids may cause discoloration and should be wiped up immediately When surface is cool clean and rinse Do not use oven cleaners cleaning powders or harsh abrasives on the outside of the door Cleaning the Oven Door The door is very heavy Be careful when removing and lif...

Page 24: ...Carefully pour out the grease from the pan into a proper container Wash and rinse the broiler pan and grid in hot water with a soap filled or plastic scouring pad If food has burned on sprinkle the grid with detergent while hot and cover with wet paper towels or a dishcloth Soaking the pan will remove burned on foods Both the broiler pan and grid may be cleaned with a commercial oven cleaner Both ...

Page 25: ... cover Replace bulb with a 40 watt appliance bulb or two prong halogen bulb as appropriate To replace the cover Line up tabs of lens in front of tabs on housing and rotate clockwise to engage Oven Heating Elements Do not clean the bake element or the broil element Any soil will burn off when the elements are heated To clean the oven floor gently lift the bake element Clean with warm soapy water 24...

Page 26: ...ved polish the entire surface with CERAMA BRYTE Ceramic Cooktop Cleaner and a paper towel The CERAMA BRYTE Ceramic Cooktop Scraper and all recommended supplies are available through our Parts Center See instructions under To Order Parts section on next page NOTE Do not use a dull or nicked blade Heavy Burned On Residue Use a CERAMA BRYTE Cleaning Pad for Ceramic Cooktops or a Scotch Brite Multi Pu...

Page 27: ...letely removed NOTE If pitting or indentation in the glass surface has already occurred the cooktop glass will have to be replaced In this case service will be necessary Damage from Sugary Spills and Melted Plastic Our testing shows that if you are cooking high sugar mixtures such as jelly or fudge and have a spillover it can cause permanent damage to the glass surface unless the spillover is imme...

Page 28: ... spillovers not cleaned See the Cleaning the glass cooktop section on the cooktop before next use Hot surface on a model This is normal The surface may appear discolored with a white glass cooktop when it is hot This is temporary and will disappear as the glass cools Plastic melted to Hot cooktop came into See the Glass surface potential for permanent damage the surface contact with plastic placed...

Page 29: ...ent for 10 minutes voltage may be low Broil for the longest period of time recommended in the Broiling Guide Oven temperature too Oven thermostat See the Adjust the oven thermostat Do it yourself hot or too cold needs adjustment section Oven will not work A fuse in your home may be Replace the fuse or reset the circuit breaker blown or the circuit breaker tripped Oven controls improperly set See t...

Page 30: ...too hot Allow the oven to cool below locking temperature open after a clean cycle Oven not clean after Oven controls not properly set See the Using the self cleaning oven section a clean cycle Oven was heavily soiled Clean up heavy spillovers before starting the clean cycle Heavily soiled ovens may need to self clean again or for a longer period of time LOCKED flashes The self clean cycle has been...

Page 31: ...hes it by pressing the CLEAR OFF pad setting the clock and resetting any cooking function Burning or oily This is normal in a new To speed the process set a self clean cycle for a odor emitting from oven and will disappear minimum of 3 hours See the Using the self cleaning the vent in time oven section Strong odor An odor from the insulation This is temporary around the inside of the oven is norma...

Page 32: ...31 Safety Instructions Operating Instructions Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support Notes ...

Page 33: ...ring normal business hours Have your model number ready Tired of discolored racks Wishing you had extra heavy duty oven racks NOW AVAILABLE for your range GE s innovative self cleanable porcelain coated oven racks Heavy Duty Durable Able to be cleaned in a self cleaning oven Visit ge com for more information Surface Elements Drip Pans Oven Racks Broiler Pan Oven Elements Light Bulbs Knobs Cleaner ...

Page 34: ...otection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that all y...

Page 35: ...here Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It wi...

Page 36: ...s to your home to teach you how to use the product Improper installation delivery or maintenance Failure of the product if it is abused misused or used for other than the intended purpose or used commercially Damage to the glass cooktop caused by use of cleaners other than the recommended cleaning creams and pads Damage to the glass cooktop caused by hardened spills of sugary materials or melted p...

Page 37: ...ed warranty and learn about special discounts that are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories ge com Individuals qualified to service their own appliances can have parts or accessories sent directly to their ...

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