GE JCK5000, Owner'S Manual, Page: 16 / 16

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Problem Possible Cause What To Do
Excessive smoking
during clean cycle Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid
the room of smoke. Wait until the LOCKED light goes
off. Wipe up the excess soil and reset the clean cycle.
Excessive smoking
during broiling Food too close to burner element. Lower the rack position of the food.
Oven door will not
open after a clean cycle Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a
clean cycle Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
"LOCK DOOR" flashes
in the display The self-clean cycle has been selected
but the door is not closed. Close the oven door.
LOCKED light is on
when you want to cook The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature. Press the Cancel/Off pad. Allow the oven to cool.
“F— and a number
or letter” flash in the
display You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for
one hour. Put the oven back into operation.
If the function code repeats. Disconnect all power to the oven for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
Display goes blank A fuse in your home may be blown or the
circuit breaker tripped. Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode.
See the Special Features section.
Power outage, clock
flashes Power outage or surge Reset the clock. If the oven was in use, you must
reset it by pressing the
Cancel/Off pad, setting the
clock and resetting any cooking function.
“Burning” or “oily” odor
emitting from the vent This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Cleaning the Oven
section.
Strong odor An odor from the insulation around
the inside of the oven is normal for the
first few times the oven is used. This is temporary and will go away after several uses
or a self-clean cycle.
Fan noise A cooling fan may automatically turn on. This is normal. The cooling fan will turn on to cool
internal parts. It may run for up to 1-1/2 hours after
the oven is turned off.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color. Is this defective? No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking. This is normal. Under certain light or angles, you may
see this tint or rainbow color.
Sometimes the oven
takes longer to preheat
to the same temperature Cookware or food in oven The cookware or food in the oven will cause the oven
to take longer to preheat. Remove items to reduce
preheat time.
Number of racks in oven Adding more racks to the oven will cause the oven to
take longer to preheat. Remove some racks.
Different cooking modes The different cooking modes use different preheat
methods to heat the oven for the specific cooking
mode. Some modes will take longer than others
(i.e. convection bake multi).
TR
OUBLESHOO
TING TIPS
Troubleshooting tips ... Before you call for service