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Before You Call For Service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Food does not bake
Oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Rack position is incorrect
•
See the
Using the oven
section.
or the rack is not level.
Incorrect cookware or
•
See the
Using the oven
section.
cookware of improper
size being used.
Oven thermostat needs
•
See the
Adjust the oven thermostat – Do it yourself!
adjustment.
section.
Food does not
Oven controls improperly set.
•
Make sure you touch the
BROIL
pad.
broil properly
Improper rack position
•
See the
Broiling Guide.
being used.
Cookware not suited
•
For best results, use a pan designed for broiling.
for broiling.
The probe is plugged into the
•
Unplug and remove the probe from the oven.
outlet in the oven.
In some areas the power
•
Preheat the broil element for 10 minutes.
(voltage) may be low.
•
Broil for the longest period of time recommended in
the
Broiling Guide.
Oven temperature
Oven thermostat
•
See the
Adjust the oven thermostat – Do it yourself!
too hot or too cold
needs adjustment.
section.
Oven door is crooked
The door is out of position.
•
Because the oven door is removable, it sometimes
gets out of position during installation. To straighten
the door, push down on the high corner.
Storage drawer
Rear drawer support is
•
Reposition the drawer. See the
Storage Drawer
is crooked
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Storage drawer
Power cord may be
•
Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal
instructions in the
Care and
in the lower back
cleaning of your range
section.
of the range.
Rear drawer support is
•
Reposition the drawer. See the
Storage Drawer
on top of the guide rail.
Removal
instructions in the
Care and cleaning of your
range
section.
Summary of Contents for JCD968
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