GE JB480DMWW Owner'S Manual Download

Page: 27 / 32

49-88075 Rev. 3

TROUBLESHOOTING

TIPS

Troubleshooting Tips ...

Before you call for service

Problem

Possible Cause

What To Do

Food does not bake

properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is not level.

See the Cooking Modes section and Cooking Guide.

Incorrect cookware or cookware of improper

size being used.

See the Cookware section.

Oven temperature needs adjustment.

See the Special Features section.

Ingredient substitution

Substituting ingredients can change the recipe

outcome.

Food does not broil

properly

Oven controls improperly set.

Make sure you select the appropriate broil mode.

Improper rack position being used.

See Cooking Guide for rack location suggestions.

Food being cooked in a hot pan.

Make sure cookware is cool.

Cookware not suited for broiling.

Use a pan specifically designed for broiling.

Aluminum foil used on the broiling pan and

grid has not been fitted properly and slit as

recommended.

If using aluminum foil conform to pan slits.

In some areas the power (voltage) may be low.

Preheat the broil element for 10 minutes.

Oven temperature too

hot or too cold

Oven temperature needs adjustment.

See the Special Features section or adjust the

thermostat (on models with oven temperature knob).

Oven does not work

or appears not to work

A fuse in your home may be blown or the

circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

See the Using the Oven section.

A single bracket "]" shows in the display

Press

Bake

and

Broil

pads at the same time and

hold for three seconds. "SF" will appear in the

display. Press the

Set Clock

pad or the

Cook Time

pad until "On" appears in the display and then press

Start

. The display will change from a single bracket

"]" to the time of day.

“Crackling” or

“popping” sound

This is the sound of the metal heating and

cooling during both the cooking and cleaning

functions.

This is normal.

Why is my range

making a "clicking"

noise when using my

oven?

Your range cycles the heating elements by

turning relays on and off to maintain the oven

temperature.

This is normal.

Clock and timer do

not work

A fuse in your home may be blown or the

circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Plug on range is not completely inserted in the

electrical outlet.

Make sure electrical plug is plugged into a live,

properly grounded outlet.

Oven controls improperly set.

See the Using the kitchen timer section.

Storage drawer won’t

close

Power cord may be obstructing drawer in the

lower back of the range.

Reposition the drawer and power cord. See the

Storage Drawer Removal instructions in the Care

and cleaning of the range section.

Rear drawer support is on top of the guide rail.

Reposition the drawer. See the Storage Drawer

Removal instructions in the Care and cleaning of the

range section.

Oven door is crooked

The door is out of position.

Because the oven door is removable, it sometimes

gets out of position during installation. To straighten

the door, push down on the high corner.

Summary of Contents for JB480DMWW

Page 1: ...75 Rev 3 04 20 GEA GE is a trademark of the General Electric Company Manufactured under trademark license SAFETY INFORMATION 3 USING THE RANGE Surface Units 8 Oven Controls 12 Special Features 14 Sabbath Mode 14 Oven Racks 15 Aluminum Foil and Oven Liners 15 Cookware 15 Cooking Modes 16 Cooking Guide 17 CARE AND CLEANING Cleaning the Range Exterior 18 Cleaning the Range Interior 21 Cleaning the Gl...

Page 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registration...

Page 3: ...the range is moved Failure to do so can result in death or serious burns to children or adults Tip Over Hazard WARNING Anti Tip Bracket Leveling Leg Free Standing and Slide In Ranges WARNING GENERAL SAFETY INSTRUCTIONS Use this appliance only for its intended purpose as described in this Owner s Manual FIRE HAZARD Never leave the range unattended with the cooktop ON above a Lo setting Keep flammab...

Page 4: ...or open Introduction of fresh air at self clean temperatures may lead to a burst of flame from the oven Failure to follow this instruction may result in severe burns IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE WARNING GENERAL SAFETY INSTRUCTIONS Cont Do not touch the surface units the heating elements or the interior surface of the oven These surfaces may be hot e...

Page 5: ...nding over nearby surface units When preparing flaming foods under a hood turn the fan on If power is lost to an electric cooktop while a surface unit is ON the surface unit will turn back on as soon as power is restored In the event of power loss failure to turn all surface unit knobs to the OFF position may result in ignition of items on or near the cooktop leading to serious injury or death SAF...

Page 6: ...still hot using an oven mitt and a scraper See the Cleaning the glass cooktop section for detailed instructions Read and follow all instructions and warnings on the cleaning cream label WARNING OVEN SAFETY INSTRUCTIONS Stand away from the range when opening the oven door Hot air or steam which escapes can cause burns to hands face and or eyes Do not use the oven if a heating element develops a glo...

Page 7: ...rfaces during self clean operation Keep children away from the oven during self cleaning Failure to follow these instructions may cause burns Before operating the self clean cycle remove pans shiny metal oven racks and other utensils from the oven Only gray porcelain coated oven racks may be left in the oven Do not use self clean to clean other parts such as drip pans or bowls Before operating the...

Page 8: ...ish cooking Coil Cooktops Each coil surface unit uses SENSI TEMP TECHNOLOGY to reduce the risk of cooktop oil and grease fires This feature is located in the center of each surface unit Power to the surface unit is temporarily interrupted when a pot or pan exceeds expected cooking temperatures Even after the surface units are turned off the surface unit retains enough heat to continue cooking To a...

Page 9: ...will cycle on and off to maintain your selected control setting It is safe to place hot cookware on the glass surface even when the cooktop is cool Even after the surface units are turned off the glass cooktop retains enough heat to continue cooking To avoid overcooking remove pans from the surface units when the food is cooked Avoid placing anything on the surface unit until it has cooled complet...

Page 10: ...leave residues which can appear as scratches The residues can be removed as long as the cooktop is cleaned immediately However do not let these pots boil dry Overheated metal can bond to glass cooktops An overheated copper bottom pot will leave a residue that will permanently stain the cooktop if not removed immediately Enamel painted on Cast Iron Recommended if bottom of pan is coated Avoid Not R...

Page 11: ...ing Tips Be sure the canner is centered over the surface unit Make sure the canner is flat on the bottom To prevent burns from steam or heat use caution when canning Use recipes and procedures from reputable sources These are available from manufacturers such as Ball and Kerr and the Department of Agriculture Extension Service Flat bottomed canners are recommended Use of water bath canners with ri...

Page 12: ...er pad 8 Delay Time Delays when the oven will turn on Use this to set a time when you want the oven to start Press the Delay Time pad and use the pads to program the time of day for the oven to turn on then press Start Press the desired cooking mode and temperature then press Start A cook time may also be programmed if desired Follow the directions under Cook Time for setting this feature This can...

Page 13: ...ck from the original setting and check oven performance before making any additional adjustments 3 After the adjustment is made retighten screws so they are snug but be careful not to overtighten 4 Replace the knob matching the flat area of the knob to the shaft and check performance Oven Temperature Knob on some models Turn the OVEN TEMP knob to the setting you want Preheat the oven for 10 minute...

Page 14: ...d A setting i e temperature may be rapidly adjusted by pressing and holding the or pad To adjust the increment decrement speed enter into the special features menu as outlined above Press the pad to increase the speed or press the pad to decrease the speed Settings vary from 1 slowest to 5 fastest Press the Start pad to save the speed setting The Sabbath mode feature complies with standards set fo...

Page 15: ...s and custards Air insulated pans heat slowly and can reduce bottom browning Keep cookware clean to promote even heating CAUTION Do not use any type of foil or oven liner to cover the oven bottom These items can trap heat or melt resulting in damage to the product and risk of shock smoke or fire Damage from improper use of these items is not covered by the product warranty Foil may be used to catc...

Page 16: ...ttering and the possibility of fats igniting For best performance center food below the broil heating element Broiling on rack position 6 is not recommended Try broiling foods that you would normally grill Adjust rack positions to adjust the intensity of the heat to the food Place foods closer to the broil element when a seared surface and rare interior is desired Thicker foods and foods that need...

Page 17: ...oated in sauce avoid Broil Hi modes Broil skin side down first Watch food closely when broiling For best performance when broiling center food below the broil heating element Broil Lo Bake 1 or 2 Boneless chicken breasts Broil Lo Bake 1 or 2 If breaded or coated in sauce avoid Broil Hi modes Broil skin side down first Watch food closely when broiling For best performance when broiling center food ...

Page 18: ... and water solution Rinse with clean water and dry with a soft cloth When cleaning surfaces make sure that they are at room temperature and not in direct sunlight If stain on the door vent trim is persistent use a mild abrasive cleaner and a sponge scrubber for best results Spillage of marinades fruit juices tomato sauces and basting liquids containing acids may cause discoloration and should be w...

Page 19: ... flat on the drip pan when you plug it back in NOTE Repeated lifting of the surface unit more than 1 inch above the drip pan can permanently damage the receptacle To replace a surface unit 1 Replace the drip pan into the recess in the cooktop Make sure the opening in the pan lines up with the receptacle 2 Insert the terminals of the surface unit through the opening in the drip pan and into the rec...

Page 20: ... or gray porcelain coated drip pans they can be cleaned in the oven during the self cleaning cycle Before you begin a self cleaning cycle remove any heavy soil from the drip pans and place them on the porcelain coated oven racks Do not place the drip pans directly on the oven bottom After the self cleaning cycle is completed and the drip pans are cool wipe them with a damp cloth to remove any rema...

Page 21: ...to use the default time press the Start pad immediately after pressing the Self Clean pad The oven will turn off automatically when the self clean cycle is complete and the self clean light will be off Slide the latch handle to the left as far is it will go and open the door Never force the latch handle Forcing the handle will damage the door lock mechanism After the oven has cooled down wipe any ...

Page 22: ...n the entire burned residue area 3 Using a non scratch cleaning pad for ceramic cooktops rub the residue area applying pressure as needed 4 If any residue remains repeat the steps listed above as needed 5 For additional protection after all residue has been removed polish the entire surface with ceramic cooktop cleaner and a paper towel Heavy Burned On Residue 1 Allow the cooktop to cool 2 Use a s...

Page 23: ...rface Sugary spillovers such as jellies fudge candy syrups or melted plastics can cause pitting of the surface of your cooktop not covered by the warranty unless the spill is removed while still hot Special care should be taken when removing hot substances Be sure to use a new sharp razor scraper Do not use a dull or nicked blade 1 Turn off all surface units Remove hot pans 2 Wearing an oven mitt ...

Page 24: ... 4 turn until the tabs of the glass cover clear the grooves of the socket Wearing latex gloves may offer a better grip 2 Remove the bulb by turning it counter clockwise To replace 1 Replace bulb with a new 40 watt appliance bulb Insert the bulb and turn it clockwise until it is tight 2 Place the tabs of the glass cover into the grooves of the socket Turn the glass cover clockwise 1 4 turn For impr...

Page 25: ...ar of the slots in the range frame To Replace the Door 1 Firmly grasp both sides of the door near the top 2 With the door at the same angle as the removal position rest the notch in the bottom of the left hinge arm on the bottom edge of the left hinge slot The notch in the hinge arm must be fully seated onto the bottom of the slot Repeat for the right side 3 Fully open the door If the door will no...

Page 26: ...ds being used Scratches are not removable Tiny scratches will become less visible in time as a result of cleaning Cookware with rough bottoms being used or coarse particles salt or sand were between the cookware and the surface of the cooktop Cookware has been slid across the cooktop surface To avoid scratches use the recommended cleaning procedures Make sure bottoms of cookware are clean before u...

Page 27: ...reaker Oven controls improperly set See the Using the Oven section A single bracket shows in the display Press Bake and Broil pads at the same time and hold for three seconds SF will appear in the display Press the Set Clock pad or the Cook Time pad until On appears in the display and then press Start The display will change from a single bracket to the time of day Crackling or popping sound This ...

Page 28: ...mber or letter flash in the display You have a function error code Press the Cancel Off pad Allow the oven to cool for one hour Put the oven back into operation If the function code repeats Disconnect all power to the oven for at least 30 seconds and then reconnect power If the function error code repeats call for service Display goes blank A fuse in your home may be blown or the circuit breaker t...

Page 29: ...ake pad and desired temperature or the Self Clean pad and desired clean time Oven racks are difficult to slide The shiny silver colored racks were cleaned in a self clean cycle Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel Do not spray with Pam or other lubricant sprays Drawer does not slide smoothly or drags The drawer is out of a...

Page 30: ...required service Service to repair or replace light bulbs except for LED lamps Immersing or tampering with the Sensi Temp Technology coil surface units LIMITED WARRANTY GE Appliances Electric Range Limited Warranty EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the implied warranties of merchant...

Page 31: ...an 8 x 1 x 13 Large Broiler Pan 12 x 1 x 16 XL Broiler Pan 17 x 1 x 19 Parts Oven racks Oven burners Light bulbs Cleaning Supplies CitruShine Stainless Steel Wipes Stainless Steel Appliance Cleaner Cleaning Pads for Ceramic Cooktops Ceramic Cooktop Cleaner Ceramic Cooktop Scraper Kit Kit includes cream and cooktop scraper Graphite Lubricant The large broiler pan does not fit in 20 24 ranges The XL...

Page 32: ... available while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours Remote Connectivity For assistance with wireless network connectivity for models with remote enable visit our website at GEAppliances com connect or...

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