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Troubleshooting
Problem
Possible causes
Solution
Camera does not turn on.
• The battery has run out.
• The battery is not inserted correctly.
• Replace with a fully charged battery.
Camera turns off suddenly during
operation.
• The battery has run out.
• Replace with a fully charged battery.
The picture is blurred.
• The lens is dirty.
•
appears when taking pictures.
• Use a soft cloth to clean the lens on your
camera.
• Use the
Image Stabilization
mode.
Images and video files cannot be
saved.
• The memory card is full.
• Replace the memory card with a new one.
• Delete unwanted images.
• Unlock the memory card.
No picture is taken when pressing
the Shutter button.
• The memory card is full.
•
No available space to store the files.
• The mode dial is in
Playback
mode.
• Replace the memory card with a new one or
format the current memory card.
• Delete unwanted images.
• The memory card is locked.