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Troubleshooting
Problem
Possible causes
Solution
Camera does not turn on
• The batteries have been depleted.
• The batteries are not inserted
correctly.
• Replace the dead batteries with new ones.
Camera turns off suddenly during
operation
• The batteries have been depleted.
• Replace the dead batteries with new ones.
The picture is blurred
• The lens is dirty.
•
appears when taking pictures.
• Use a soft cloth to clean the lens on your camera
.
• Use the
Image Stabilization
mode.
Images and video files cannot be
saved
• The SD memory card is full.
• Replace the SD memory card with a new one.
• Delete unwanted images.
• Unlock the memory card.
No picture can be taken when press-
ing the Shutter button
• The SD memory card is full.
•
No available space to store the files.
• The mode dial is in
Playback
mode.
• Replace the SD memory card with a new one or
format the current SD memory card.
• Delete unwanted images.
• The SD memory card is locked.
Images cannot print from the con-
nected printer
• The camera is not connected to the
printer correctly.
• The printer is not PictBridge compatible.
• The printer is out of paper or out of ink.
• The printer paper is jammed.
• Check the connection between the camera and
printer.
• Use a PictBridge compatible printer.
• Reload more paper in the printer.
• Replace the ink cartridge in the printer.
• Remove the jammed paper.