GE IDP-1111, User Manual, Page: 93 / 114

Chapter 7
Troubleshooting, maintenance, support
85
Maintenance
Perform the following maintenance, when necessary or directed to.
Updating the software
To update software, do the following:
1. If possible, set up your computer and video monitor near each other so that you can see all messaging.
2. Connect a computer (laptop or desktop) to the Ethernet connection on the housing board in the housing.
• Use a crossover cable if you are connecting the computer directly to the dome.
• Use a standard Ethernet cable if you are connecting the computer to the dome through a hub device.
3. Make sure that the computer you are using has the same IP subnet and the same IP range as the dome.
The default addresses are:
• IP for domes: 192.168.208.
XXX
, where
XXX
is the site number (or camera address) of the dome.
• Subnet mask for domes: 255.255.255.0
4. The update file may be available on the GE Security website and/or on a CD. Refer to the
announcement for individual updates. Either download the update file from www.gesecurity.com or
copy it from a Legend update CD to your computer. It will usually be named in the format of v#.#.#.ge
(for example, v2.1.9.ge) with some variations.
5. Open Microsoft Internet Explorer.
6. Enter your dome’s IP address into the address box in the form of
http: //XXX.XXX.XXX.XXX/update.htm
.
7. Press Enter or click Go .
8. If this is the first time you are accessing the web browser for the dome after it has rebooted, you will be
asked to log on to the dome (
Figure 58 on page 86).
• Only installers have passcode permission to update software.
• You need to type in the user name, which is Installer , with a capital letter I .
• Finally, you need to use the same passcode as is used for accessing the dome’s programming
interface. If the Installer passcode was not specified for the programming interface, leave the
password box blank.
CAUTION: DO NOT interrupt the update purpose until it has completed. Don’t use the keypad, don’t break the network
connection, and don’t cycle the power to the dome.
CAUTION: When flashing software upgrades to the dome over a standard IP network via the dome's Ethernet
connection, ensure that the network is secured from unauthorized access. Consider connecting the
Ethernet cable only when you are flashing the dome, unless you have the dome connected to a secure,
isolated network.