GE H
EALTHCARE
DRAFT
V
OLUSON
E8 / V
OLUSON
E6
D
IRECTION
KTD102576, R
EVISION
7
DRAFT (A
UGUST
23, 2012)
S
ERVICE
M
ANUAL
Chapter 7 - Diagnostics/Troubleshooting
7-5
7-2-2
Request for Service (RFS)
There are two possibilities to contact GE:
•
by means of the GE “Remote Status Icon” that is displayed on the bottom of the screen.
•
via the System Setup -
SERVICE
page
1.) Press the
UTILITIES
key on the control panel.
2.) In the “Utilities” menu touch SYSTEM SETUP to invoke the setup desktop on the screen.
3.) On the left side of the screen select ADMINISTRATION and then click the
SERVICE
tab.
4.) Enter the password
SHE
and click the ACCEPT button to display the Service Tools window.
5.) Click the RFS button and fill out the displayed form. (Enter detailed Problem description.)
7.) Click the SEND button to send the problem description to GE Service/Application representatives.
NOTICE
!! NOTICE:
Service Connectivity has to be checked out once before you can request for service.
i.e., Service platform has to be configured properly; see:
CSD: Configuration on page 7-15
Move the cursor to the GE icon and press the
left trackball key
(= left-click) to display the
“Request For Service” form (see:
Figure 7-4 Contact GE - Request for Service
fill out the form
[Send] button
Connection must
be
Checked out
Summary of Contents for H48671KK
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