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49-90581-5

Printed in Mexico

CONSUMER SUPPORT

Consumer Support

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day 
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support 
services designed for your convenience. In the US: 

GEAppliances.com

In Canada: 

GEAppliances.ca

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced 
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in 
the pre-printed registration card included in the packing material. In the US: 

GEAppliances.com/register

In Canada: 

Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

Schedule Service

Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience any day of the year. In the US: 

GEAppliances.com/service 

or call 800.432.2737 during normal 

business hours.
In Canada: 

GEAppliances.ca/en/support/service-request 

or call 800.561.3344.

Extended Warranties

Purchase a GE Appliances extended warranty and learn about special discounts that are available while your 
warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your 
warranty expires. In the US: 

GEAppliances.com/extended-warranty 

or call 800.626.2224 during normal business 

hours.
In Canada: 

GEAppliances.ca/en/support/purchase-extended-warranty 

or call 866.277.9842.

Remote Connectivity

For assistance with wireless network connectivity (for models with remote enable), in the US visit our website at 

GEAppliances.com/connect

 or call 800.220.6899.

In Canada: 

GEAppliances.ca/connect 

or call 800.220.6899

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes 
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: 

GEApplianceparts.com

 or by phone at 877.959.8688 during normal business hours.

In Canada: 

GEAppliances.ca/en/products/parts-filters-accessories

 or call 800.661.1616.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing 
generally should be referred to qualified service personnel. Caution must be exercised, since improper 
servicing may cause unsafe operation.

Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the 
details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 

GEAppliances.com/contact 

or call 800.626.2000

In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3 

GEAppliances.ca/en/contact-us 

or call 877.994.5366

Summary of Contents for GUV27EE

Page 1: ...Warranty 23 Consumer Support 24 Write the model and serial numbers here Model _________________ Serial _________________ Open dryer door for model and serial number tag 49 90581 5 04 19 GEA OWNER S MA...

Page 2: ...nto every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need...

Page 3: ...to follow these instructions may result in death or injury to persons DO NOT reach into the appliance if the drum tub or agitator is moving to prevent accidental entanglement DO NOT dry articles cont...

Page 4: ...continuing If the lid is opened during this period the washer will pause You will have to push the Start button again to restart the cycle WHEN NOT IN USE Turn off water faucets to minimize leakage i...

Page 5: ...r any other appliance WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building Clear the room building or area of any occu...

Page 6: ...ng started Washer Liquid Bleach Fabric Softener Detergent Colors Heavy Medium Bulky Items Casuals Heavy Delicates Light Drain Spin Medium Normal Speed Wash Light Off WASHER CYCLES Whites Washer models...

Page 7: ...milar large bulky items Bulky Items Hot Warm Colors Cool Cold Tap Cold Provides a max fill wash water level to wash bulky items Also incorporates a deep fill rinse to effectively rinse bulky items Cas...

Page 8: ...he washer is in When the selector knob is set to a new cycle the Status lights will flash momentarily showing the stages the cycle will go through Temperature Select the water temperature for the wash...

Page 9: ...n up to full speed If you notice the load is more wet than normal at the end of the cycle redistribute the load evenly in the wash basket and run a Drain Spin cycle Wash and Rinse lights blinking Wate...

Page 10: ...moved Liquid Bleach Funnel The water fill dilutes liquid chlorine bleach as the washer fills for the washer cycle 1 Check clothing care labels for special instructions 2 Measure liquid bleach carefull...

Page 11: ...prevent overspray which may cause the coloring on the lid or graphics to fade Place detergent packets in the bottom of the wash basket before adding clothes We recommend the use of High Efficiency det...

Page 12: ...GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring and notifications Please visit www GEAppliances com connect to learn more about...

Page 13: ...ing Do not use a stiff brush you may roughen the surface of the dispenser 5 Rinse and reassemble dispenser Place dispenser back on the agitator Exterior of the Washer Immediately wipe off any spills w...

Page 14: ...Quick Fluff No Heat For fluffing items without heat Use the Timed Dry cycle Automatic cycles determine fabric dryness and provide automatic sensored drying The timer does not rotate during the cycle...

Page 15: ...For freshening or fluffing up already dry clothing fabrics linens and pillows Provides 10 minutes of no heat tumbling For models with E Dry Step 5 Press Start button Step 4 Press E Dry optional Cotto...

Page 16: ...Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring and notifications Please visit www GEAppliances com connect to learn more about co...

Page 17: ...The Lint Filter Clean the lint filter before each use Slide out the grid that covers the filter Run your fingers across the filter A waxy buildup may form on the lint filter from using dryer added fa...

Page 18: ...without affecting wash performance Water supply is turned off or improperly connected Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets Water valve screens a...

Page 19: ...t Incorrect use of fabric softener Check fabric softener package for instructions and follow directions for using dispenser Operation Possible Causes What to do Movement inside machine when shut off S...

Page 20: ...multiple times during the wash Back and forth swoosh or light clicking sound during agitate Electric motor reversing direction This sound is the motor rotating back and forth to agitate your laundry...

Page 21: ...y items can stain clean items and the dryer Clothes were not completely clean Sometimes stains which cannot be seen when the clothes are wet appear after drying Use proper washing procedures before dr...

Page 22: ...tions to make sure the dryer venting is correct Blown fuses or tripped circuit breaker Replace fuses or reset circuit breakers Since most dryers use 2 fuses breakers make sure both are operating Overl...

Page 23: ...ts of God Incidental or consequential damage caused by possible defects with this appliance Defects or damage due to operation in freezing temperatures Damage caused after delivery Product not accessi...

Page 24: ...will still be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours In Canada GEAppliances ca en support purchase extended wa...

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