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Troubleshooting Tips  

Save time and money! Review the charts on the following pages, 

or visit 

GEAppliances.com

. You may not need to call for service.

Before you call for service…

 

Problem 

Possible Causes 

What To Do

Dryer doesn’t start

 

Dryer is unplugged

 

•  Make sure the dryer plug is pushed completely into  

  

 

the 

outlet.

 

Fuse is blown/circuit breaker 

  

•  Check the house fuse/circuit breaker box and replace 

 

is tripped

 

  fuse or reset breaker.

 NOTE:

 Most electric dryers use 

  

 

two 

fuses/breakers.

Dryer doesn’t heat

 

Fuse is blown/circuit breaker is 

  •  Check the house fuse/circuit breaker box and replace 

 

tripped; the dryer may tumble

 

  both fuses or reset both breakers. Your dryer may tumble  

 

but not heat

 

  if only one fuse is blown or one breaker is tripped.

 

Gas service is off

 

•  Make sure gas shutoff at dryer and main shutoff are  

  

 

fully 

open.

 

No heat temperature

 

•  Select another heat setting. 

 

selected

 

 

Dryer shakes or 

 

Some shaking/noise is normal. 

 

•  Move dryer to an even floor space, or adjust leveling legs 

makes noise

 

Dryer may be sitting unevenly

 

  as necessary until even.

Greasy spots on clothes

 

Improper use of fabric softener

 

•  Follow directions on fabric softener package.

 

Drying dirty items 

 

•  Use your dryer to dry only clean items. Dirty items can  

 

with clean ones

 

  stain clean items and the dryer.

 

Clothes were not 

 

•  Sometimes stains which cannot be seen when the clothes  

 

completely clean

 

  are wet appear after drying. Use proper washing procedures  

  

 

before 

drying.

Lint on clothes

 

Lint filter is full

 

•  Clean lint screen before each load.

 

Improper sorting

 

•  Sort lint producers (like chenille) from lint collectors  

  

 

(like 

corduroy).

 

Static electricity can attract lint

  •  See suggestions in this section under 

Static

.

 

Overloading

 

•  Separate large loads into smaller ones.

 

Paper, tissue, etc., left in pockets

  •  Empty all pockets before laundering clothes.

Static occurs

 

No fabric softener was used 

•  Try a fabric softener.

  

• 

Bounce

®

 Fabric Conditioner Dryer Sheets have been 

 

 

  approved for use in all GE Dryers when used in accordance  

 

 

  with the manufacturer’s instructions.

 

Over-drying

 

•  Try a fabric softener.

 

 

•  Adjust setting to 

Less Dry

 or 

Damp Dry

.

 

Synthetics, permanent press  

 

• Try a fabric softener. 

 

and blends can cause static

Inconsistent 

 

Type of heat

 

•  Automatic drying times will vary according to the type  

drying times

 

 

  of heat used (electric, natural or LP gas), size of load,  

 

 

  types of fabrics, wetness of clothes and condition of  

  

 

exhaust 

ducts.

The Dry dryness level 

 

Load consists of a mixture

 

•  When combining heavy and light fabrics in a load, 

was chosen but load is 

 

of heavy and light fabrics

  

choose 

More Dry

 if you are using a sensor cycle. 

still damp

 

Exhaust system is blocked

 

•  Inspect and clean exhaust system.

12

Summary of Contents for GTD65EBSJWS

Page 1: ...e Dryer 10 Venting the Dryer 11 Troubleshooting Tips 12 13 Consumer Support Consumer Support 16 Warranty 15 Write the model and serial number here Model __________________ Serial ___________________ You can find them on a label on the front of the dryer behind the door Owner s Manual 234D2431P001 49 90536 01 15 GE Printed in Mexico ...

Page 2: ...he drum is moving DO NOT install or store this appliance where it will be exposed to the weather DO NOT tamper with controls repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out DO NOT use fabric softeners or products to...

Page 3: ...d service must be performed by a qualified installer service agency or the gas supplier WARNING State of California Proposition 65 Warnings The California Safe Drinking Water and Toxic Enforcement Act requires the governor of California to publish a list of substances known to the state to cause cancer birth defects or other reproductive harm and requires businesses to warn of potential exposure t...

Page 4: ...y from dryer DO NOT dry anything that has ever had anything flammable on it even after washing Failure to do so can result in death explosion or fire No washer can completely remove oil Do not dry anything that has ever had any type of oil on it including cooking oils Items containing foam rubber or plastic must be dried on a clothesline or by using an air dry cycle Failure to follow these instruc...

Page 5: ...arted by pressing the Start button Controls The dryer is locked will blink once if you press any button or turn the cycle knob Sensing Indicates the dryer is sensing the level of dampness to determine estimated cycle time remaining Clean Lint Filter The Clean Lint Filter light will stay on for 15 seconds after the cycle stops Control Lock You can lock the controls to prevent any selections from be...

Page 6: ...iella pneumoniae The anti bacterial process occurs when high heat is used depending during a portion of the drying cycle on model NOTE Do not use this cycle on delicate fabrics Bulky Items For large coats bed spreads mattress covers sleeping bags and similar large bulky items such as blankets comforters jackets and small ruga Towels Sheets For most towels and linens Cottons For cottons and most li...

Page 7: ... keep running Removing clothes and hanging them when they are damp can reduce the need to iron some items The light beside the button will be lit when Damp Alert is on Drum Light The drum light will turn on if the Damp Alert button is pressed for 3 seconds or the door is opened It will turn off when the door is shut the Damp Alert button is pressed again for 3 seconds or after 5 minutes if the doo...

Page 8: ...itself to you Drying Rack on some models A handy drying rack may be used for drying delicate items such as washable sweaters Hook the rack over the lint filter so the rack extends into the dryer drum NOTE The drying rack must be used with the Timed Cycle Do not use this drying rack when there are other clothes in the dryer Alloy Steel Drum on some models The alloy steel used to make the dryer drum...

Page 9: ...9 Notes GEAppliances com ...

Page 10: ...remover products Apply these products away from the dryer The fabric may then be washed and dried normally Damage to your dryer caused by these products is not covered by your warranty The Lint Filter Clean the lint filter before each use Remove by pulling straight up Run your fingers across the filter A waxy buildup may form on the lint filter from using dryer added fabric softener sheets To remo...

Page 11: ...gth possible Do not crush or collapse Avoid resting the duct on sharp objects Venting must conform to local building codes About venting the dryer GEAppliances com Fire Hazard WARNING This dryer MUST be exhausted to the outdoors Use only 4 rigid metal ducting for the home exhaust duct Use only 4 rigid metal or UL listed dryer transition duct to connect the dryer to the home exhaust DO NOT use a pl...

Page 12: ...ith clean ones stain clean items and the dryer Clothes were not Sometimes stains which cannot be seen when the clothes completely clean are wet appear after drying Use proper washing procedures before drying Lint on clothes Lint filter is full Clean lint screen before each load Improper sorting Sort lint producers like chenille from lint collectors like corduroy Static electricity can attract lint...

Page 13: ... shorter drying time Remove items while they still hold a slight amount of moisture Select a Less Dry or Damp Dry setting Letting items sit in dryer Remove items when cycle ends and fold or hang after cycle ends immediately Overloading Separate large loads into smaller ones Clothes shrink Some fabrics will naturally shrink To avoid shrinkage follow garment care labels exactly when washed Others ca...

Page 14: ...plete will automatically be turned on and cannot be turned off Garments are wet after Lint filter not clean Clean lint filter Steam cycle Load is children infant garments Use the Steam Refresh cycle No numbers displayed Dryer is continuously This is normal When the dryer senses a low level of during cycle only lights monitoring the amount of moisture in the load the dryer will display the dry time...

Page 15: ...calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 Al...

Page 16: ... are available while your warranty is still in effect You can purchase it on line anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires Parts and Accessories GEAppliances com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards...

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