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Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Problem
Possible Causes
What To Do
Dryer doesn’t
heat
Fuse is blown/circuit breaker
is tripped; the dryer may
tumble but not heat
Check the building’s fuse/circuit breaker box and replace both
fuses or reset both breakers. Your dryer may tumble if only one
fuse is blown or one breaker tripped.
Gas service is off (gas
models only)
Make sure gas shutoff at dryer and main shutoff are fully open.
LP gas supply tank is empty
or there has been a utility
interruption of natural gas
(gas models only)
Refill or replace tank. Dryer should heat when utility service is
restored.
Inconsistent
drying times
Type of heat
Drying time will vary according to the type of heat used. If
you recently changed from an electric to a gas (natural or LP)
dryer, or vice versa, the drying time could be different.
Type of load and drying
conditions
The load size, types of fabric, wetness of clothes and the
length and condition of the exhaust system will affect drying
times.
Glow at the rear
of the drum
Heaters behind the drum
This is normal. Under certain drying conditions and room ambient
lighting, the glow of the heaters may be visible at the rear of the
drum.
Clothes are still
wet and dryer
shut off after a
short time
The door was opened
mid-cycle. The load was then
removed from the dryer and
a new load put in without
selecting a new cycle
A dry cycle must be reselected each time a new load is put in.
Small load
When drying 3 items or less, choose
Speed Dry
or
Time Dry
.
Load was already dry except
for collars and waistbands
Choose
Speed Dry
or
Time Dry
to dry damp collars and
waistbands. In the future, when drying a load with collars and
waistbands, choose
More Dry
.
Dryer is not level
Move dryer to an even floor space or adjust leveling legs as
necessary until even.
Clothes are
wrinkled
Overdrying
Select a shorter drying time.
Remove items while they still hold a slight amount of moisture.
Select a
Less Dry
or
Damp
setting.
Letting items sit in dryer after
cycle ends
Remove items when cycle ends and fold or hang immediately, or
use the
Ext Tumble
option.
Overloading
Separate large loads into smaller ones.
Clothes shrink
Some fabrics will naturally
shrink when washed. Others
can be safely washed, but
will shrink in the dryer.
To avoid shrinkage, follow garment care labels exactly.
Some items may be pressed back into shape after drying.
If you are concerned about shrinkage in a particular
item, do not machine wash or tumble dry it.
Greasy spots
on clothes
Improper use of fabric
softener
Follow directions on fabric softener package.
Drying dirty items with clean
ones
Use your dryer to dry only clean items. Dirty items can stain clean
items and the dryer.
Clothes were not completely
clean
Sometimes stains which cannot be seen when the clothes are wet
appear after drying. Use proper washing procedures before drying.
Lint on clothes
Lint filter is full
Clean lint screen before each load.
Improper sorting
Sort lint producers (like chenille) from lint collectors (like corduroy).
Static electricity can attract
lint
See suggestions in this section under
Static occurs
.
Overloading
Separate large loads into smaller ones.
Paper, tissue, etc., left in
pockets
Empty all pockets before laundering clothes.
