Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages, or visit
GEAppliances.com
.
In Canada visit
www.GEAppliances.ca.
You may not need to call for service.
Problem
Possible Causes
What To Do
Start Status
The door was opened or the
•
Press
the
Start
pad once to start the dishwasher. Press the
indicator light flashing
cycle was interrupted.
Start
pad a second time when the dishwasher is running only if you
wish to cancel the cycle.
Dishwasher BEEPS
This is a reminder that your
•
Press
Start
and close the door.
once every minute
dishwasher door has been left
(on some models)
open during operation. It will
continue beeping until you press
Start
and close the door.
Beeping at the end
This is normal. The dishwasher
• To turn off the double beep indicator (or re-activate it if it was previously
of the cycle
will beep twice at the end of the
turned off), press the
Heated Dry
pad 5 times within 3 seconds.
(on some models)
cycle.
A triple beep will sound to indicate the end-of-cycle beep option
has been turned on or off.
Dishes and flatware
Ultra fine or fine filter is clogged
• See the
Care and cleaning
section.
not clean
Low inlet water temperature
• Make sure inlet water temperature is correct (see the
Using the dishwasher
section). Turn on the hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the dishwasher and turn
off the faucet. This ensures the entering water is hot. Select
Wash Temp
Boost
if
available.
Water pressure is temporarily low
• Turn on a faucet. Is water coming out more slowly than usual? If so, wait
until pressure is normal before using your dishwasher.
Air gap or disposer is clogged
• Clean the air gap or flush the disposer.
Improper rack loading
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the
Loading the dishwasher racks
section.
•
When large utensils are placed in the silverware basket, do not mount the basket
on the door (on some models). Instead, mount basket on the lower rack.
Poor performing detergent
• Use a highly rated detergent such as
Cascade Complete
®
All-in-1 ActionPacs
™
.
Spots and filming
Extremely hard water
• Use rinse agents such as
Cascade
®
Rinse Aid
™
to remove spots
on glasses and
and prevent new film buildup.
flatware
•
If water is extremely hard, a softener may be required.
Low inlet water temperature
• Make sure water temperature is at least 120°F.
Overloading or improper
• Load dishwasher as shown in the
Loading Place Settings
section.
loading of the dishwasher
Old or damp powder detergent
• Make sure detergent is fresh.
Rinse agent dispenser empty
• Refill with rinse agent such as
Cascade
®
Rinse Aid
™
.
Too little or low performing
• Make sure you use the proper amount of highly rated detergent.
detergent
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