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www.geappliances.ca
Problem
Possible Cause
What To Do
Wrinkling
Improper sorting
•
Avoidmixingheavyitems(likeworkclothes)with
lightitems(likeblouses).
Overloading
•
Loadyourwashersoclotheshaveenoughroom
tomovefreely.
Incorrect wash cycle
•
Matchcycleselectiontothetypeoffabricyouare
washing(especiallyforeasycareloads).
repeated washing in
•
Washinwarmorcoldwater.
water that is too hot
grayed or yellowed
not enough detergent
•
Usecorrectamountofdetergent.
clothes
not using HE (high efficiency)
•
UseHEdetergent.
detergent
Hard water
•
Usehottestwatersafeforfabric.
•
UseawaterconditionerlikeCalgonbrandorinstall
awatersoftener.
Water is not hot enough
•
Makesurewaterheaterisdeliveringwaterat
120°–140°F(48°–60°C).
Detergent is not
•
Tryaliquiddetergent.
dissolving
Dye transfer
•
Sortclothesbycolor.Iffabriclabelstates
wash separately,
unstabledyesmaybeindicated.
Colored spots
Incorrect use of fabric
•
Checkfabricsoftenerpackageforinstructionsandfollow
softener
directionsforusingdispenser.
Dye transfer
•
Sortwhitesorlightlycoloreditemsfromdarkcolors.
•
Promptlyremovewashloadfromwasher.
Water temperature
Water supply is improperly
•
Makesurehosesareconnectedtocorrectfaucets.
is incorrect
connected
House water heater is
•
Makesurehousewaterheaterisdeliveringwater
not set properly
at120°–140°F(48°–60°C).
Slight variation
this is normal
•
Duetothemetallicpropertiesofpaintusedforthisunique
in metallic color
product,slightvariationsofcolormayoccurduetoviewing
anglesandlightingconditions.
Bad odor inside
Washer unused for a long time,
•
Runa
BasketClean
cycle.
your washer
not using recommended
•
Inthecaseofstrongodor,youmayneedtorun
quality of HE detergent
the
BasketClean
cyclemorethanonce.
or used too much detergent
•
Useonlytheamountofdetergentrecommendedonthe
detergentcontainer.
•
UseonlyHE(high-efficiency)detergent.
•
Alwaysremovewetitemsfromthewasherpromptlyafter
machinestopsrunning.
•
Leavethedoorslightlyopenforthewatertoairdry.
Close
supervision is necessary if this appliance is used by or
near children. Do not allow children to play on, with or
inside this or any other appliance.
Detergent leak
Incorrect placement of
•
Makesuredetergentinsertisproperlylocatedandfully
detergent insert
seated.Neverputdetergentabovemaxline.
this is normal
•
Itisnormaloperationtoseedetergentleakondoorgasket
about20secondsafterfillingthedispenser.
Improper dispensing of
Dispenser clogged
•
Monthlycleanthedispenserdrawertoremovebuildup
softener or bleach
ofchemicals.
Softener or bleach is filled above •
Makesuretohavethecorrectamountofsoftenerorbleach.
the max line
Softener or bleach cap issue
•
Makesuresoftenerandbleachcapfordispenserareseated
ortheywillnotwork.
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