Consumer Support
Troubleshooting Tips
Operating Instructions
Safety Instructions
OPERATION
Possible Causes
What To Do
Washer won’t operate
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Make sure cord is plugged securely into a working outlet.
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Turn both hot and cold faucets fully on.
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Check controls.
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Close lid and reset cycle, to the beginning if necessary.
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Check house circuit breakers/fuses. Replace fuses or
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reset breaker. Washer should have separate outlet.
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Pull timer knob.
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Call for service.
Movement inside machine
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When the machine is manually turned off, the shifter will
when shut off
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disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, the process will
stop and will resume when lid is closed.
PERFORMANCE
Possible Causes
What To Do
Clothes too wet
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Make sure the spin cycle selected matches the load you are
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washing. Some fabrics will feel wetter when rinsed with cold water.
Colored spots
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Check fabric softener package for instructions and follow
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directions for using dispenser.
Make sure you have selected the Fabric Softener option.
Pretreat stain and rewash.
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Sort whites or lightly colored items from dark colors.
Grayed or yellowed
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Use more detergent (especially with larger loads).
clothes
Be sure to follow detergent manufacturer’s directions.
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Use a water conditioner like Calgon brand or install
a water softener.
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Make sure water heater is delivering water at
120°F–140°F
(48°C–60°C).
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Select load size to match clothes load.
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Add detergent before you load items.
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Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Lint or residue on
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If you do not dry your clothes with a clothes dryer, your
clothes
clothes may retain more lint.
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Separate lint producers from lint collectors.
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Wash small loads for a shorter time than larger loads.
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Add detergent before you load items.
Try a liquid detergent.
Use warmer water temperature.
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Load clothes loosely in the washer basket. Adjust load size
based on items size and materials.
Make sure load size selected matches clothes load size.
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Check fabric softener package for instructions
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and follow directions for using dispenser.
Make sure you have selected the Fabric Softener option.
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