HELP US HELP YOU
Read this book carefully.
Write down the model and serial numbers.
It is intended to help you operate and maintain your new freezer
You’ll find them on a label on the back of the freezer.
properly.
These numbers are also on the Consumer Product Ownership
Keep it handy for answers to your questions.
Registration Card that came with your freezer. Before sending in this
If you don’t understand something or need more help, write (include
card, please write these numbers here:
your phone number):
In the United States:
Model Number
Consumer Affairs
GE Appliances
Appliance Park
Louisville, KY 40225
In Canada:
Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2
Serial Number
Use these numbers in any correspondence or service calls
concerning your freezer.
If you received a damaged freezer, immediately contact the dealer
(or builder) that sold you the freezer.
Save time and money. Before you call for service, check the
Problem Solver. It lists causes of minor operating problems that you
can correct yourself.
TIPS
●
Location of your freezer is important. Don’t locate it in a warm,
●
When using your freezer, be careful not to leave the lid open.
unventilated laundry area or storage room. Avoid putting it next to
Always check to make sure the freezer lid is properly closed before
your range, a heating vent or where the sun will shine directly on it.
leaving the house or retiring for the night.
●
Try to arrange your frozen foods systematically so you can find
If you turn the temperature control to the coldest position for quick
what you want in the freezer quickly.
freezing, don’t forget to turn it back to the regular setting.
Don’t open the freezer lid more often than necessary and close it as
●
Defrost the freezer whenever frost becomes
(6 mm) thick.
soon as possible, particularly in hot, humid weather.
IF YOU NEED SERVICE
To obtain service. see the Consumer Services
For Customers in the United States:
page in the back of this book.
FIRST, contact the people who serviced your
We’re proud of our service and want you to
appliance. Explain why you are not pleased.
be pleased. If for some reason you are not
In most cases this will solve the problem.
happy with the service you receive, here are
NEXT, if you are still not pleased, write
3 steps to follow for further help.
all the details—including your phone
number—to:
Manager. Consumer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
FINALLY, if your problem is still not
resolved, write:
Major Appliance
Consumer Action Panel
20 North
Drive
Chicago, IL 60606
For Customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases this will solve the problem.
NEXT, if you are still not pleased, write all the
details-including your phone number-to:
Manager, Consumer Relations
2645 Skymark Ave.,
Mississauga, Ontario
Canada L4W 4H2
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