GE ENERGY STAR GTH18GBDBB, Owner'S Manual & Installation Instructions

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Troubleshooting Tips
Problem Possible Causes What To Do
Normal when refrigerator • Wait 24 hours for the refrigerator to completely
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cool down.
Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.
Door left open. • Check to see if package is holding door open.
Hot weather or frequent • This is normal.
door openings.
Temperature control dial • See About the temperature control dial .
set at the coldest setting.
Grille and condenser • See Care and cleaning .
need cleaning.
Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Automatic icemaker
Icemaker is not on. • Move the feeler arm to the ON
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or on the power switch model, move the switch to the ON position
does not work
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• See Installing the water line .
(on some models)
not connected.
Freezer compartment • Wait 24 hours for the refrigerator to completely
too warm. cool down.
Piled up cubes in the storage • Level cubes by hand.
bin cause the icemaker
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Frequent “buzzing” sound Icemaker is on but the water •Move the feeler arm to the STOP (up) position or move the
supply to the refrigerator has power switch to the OFF position. Keeping it on will damage.
not been connected . the water valve.
Cubes too small
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•Call the plumber to clear the valve.
refrigerator to water line may
be clogged.
Slow ice cube freezing Door left open. • Check to see if package is holding door open.
Temperature control dial • See About the temperature control dial .
not set cold enough.
Energy Smart
TM
feature is • See About Energy Smart
TM
Models ..
altering refrigerator performance
Ice cubes have Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste • Wrap foods well.
to ice cubes.
Interior of refrigerator • See Care and cleaning .
needs cleaning.
Moisture forms on Not unusual during • Wipe surface dry and reset temperature control dial
cabinet surface periods of high humidity. one setting colder.
between the doors
Moisture collects inside (in
Too frequent or too
humid weather, air carries long door openings.
moisture into refrigerator
when doors are opened)
Refrigerator has odor
Foods transmitting • Foods with strong odors should be tightly wrapped.
odor to refrigerator.
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replace every three months.
Interior needs cleaning. • See Care and cleaning .
Motor operates for
long periods or cycles
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(Modern refrigerators
with more storage space
and a larger space and
a larger freezer require
more operating time.
They start and stop
often to maintain even
temperatures.)
Before you call for service…
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