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49-5000092
TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Normal Operating Sounds
Ŷ
You may hear a pinging noise caused by water being
picked up and thrown against the condenser on rainy
days or when the humidity
is high. This design feature helps remove moisture and
improve efficiency.
Ŷ
You may hear the thermostat click when the compressor
cycles on and off.
Ŷ
Water will collect in the base pan during
high humidity or on rainy days. The water
may overflow and drip from the outdoor side
of the unit.
Ŷ
The fan may run even when the compressor
does not.
Problem
Possible Causes
What To Do
Air conditioner
does not start
The air conditioner is
unplugged.
Make sure the air conditioner plug is pushed completely into
the outlet.
The fuse is blown/curcuit
breaker is tripped.
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fuse or reset the breaker.
Power failure.
The unit will automatically restart in the settings last used
after the power is restored.
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prevent tripping of the compressor overload. For this reason,
the unit may not start normal cooling for 3 minutes after it is
turned back on.
The current interrupter device
is tripped.
Press the RESET button located on the power cord plug.
If the RESET button will not sta engaged, discontinue use of
the air conditioner and contact a qualified service technician.
Air conditioner
does not cool as it
should
Airflow is restricted.
Make sure there are no curtains, blinds, or furniture blocking
the front of the air conditioner.
The temp control may not be
set correctly.
In the Cool mode, press the decrease pad.
The air filter is dirty.
Clean the filter at least every 30 days. See the Care and
Cleaning section.
The room may not have been
not.
When the air conditioner is first turned on, you need to allow
time for the room to cool down.
Cold air is escaping.
Check for open furnice registers and cold air returns.
Cooling coils have iced up.
See “Air conditioner freezing up” below.
Air conditioner
freezing up
Ice blocks the air flow and
stops the air conditioner from
cooling the room.
Set the controls at High Fan or High Cool and set the
thermostat to a higher temperature.
The remote control
is not working
The batteries are inserted
incorrectly.
Check the position of the batteries. They should be inserted
in the opposite (+) and (
–) direction.
The batteries may be dead.
Replace the batteries.
Water drips outside Hot, humid weather.
This is normal.
Water drips indoors The air conditioner is not tilted
to the outsides.
For proper water disposal, make sure the air conditioner
slants slightly from the case front to the rear.
Water collects in
base pan
Moisture removed from the air
and drains into base pan.
This is normal for a short period in areas with little humidity;
noirmal for a longer period in very humid areas.
